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Mouse Doesn't Move - Screen Goes Blank


Windows 7 ultimate 64bit seem to just 'lock up', by 'lock up' i mean the mouse (razer mamba) doesn't move, the keyboard (logitech g19)'s screen goes black, the 'windows key' doesn't work, the keys don't light up and alt+ctrl+del don't work, my game pad (logitech g13) doesn't work, webcam (logitech orb) doesn't work or light up.

I have tried as many things as i can think of, re-installing the os, putting my computer at stock settings (i had gpu, cpu and ram overclocked), re-installing the os, i have disabled the 'usb selective suspend setting' i have tried reverting to the vista 64bit drivers, 'checking' the computer memory, replacing the hard drive with a new one, tried doing this 'clean boot' thing, still no luck.


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Blank Screen With Mouse Pointer After Security Update

When i install windows update kb97567 security update windows 7 64 bit, i restart and then get a blank monitor with a mouse pointer. Have to restore windows to before update installed. I install update and restart and get blank screen with mouse pointer. I know windows is operational but no monitor picture and have to recover to before update installed (kb97567). Ran out of ideas after about 20 times trying with anti virus on and off. Any help out there? This is a new computer, os win 7pro 64 bit , board , drives, mb (intel  desktop dh55hc). I have updated bios and all drivers.

Posted On: 2010-05-12 . View Related Posts . . View 2 Replies .

Mouse Cursor Wont Move

Today i did something really stupid. I was in an unsupervised chatroom earlier and another person and i got into it and i could definently tell that i angered him. I left the chatroom and about 15 mins later im on another website and the mouse cursor suddenly freezes and will not scroll on the page. Everything else seems to be working fine. So i restart the computer, the mouse is working when the windows password page comes up, so i type in the password and that page loads and then the main page comes up (the one with all the programs etc) and as soon as that pops up that is when the mouse cursor freezes and will not scroll or move.

Everything else continues to upload and seems to be working fine. So i restart the computer and put it in safe mode and the mouse works fine moves and everything. Anyways, the bottom line is i think that other person sent me a virus or something that wont allow my cursor to move in regular mode. What should i do? Also, i cannot get the sound to work on my computer in safe mode.

The bottom right volume icon says "audio service not running" and i would like it running in safe mode until i can get this cursor problem resolved. Any help is greatly appreciated and please explain in laymans terms because i know absolutely nothing about computers. Thank you so much for your time and have a beautiful day.


Posted On: 2010-07-02 . View Related Posts . . View 2 Replies .

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Posted On: 2009-05-31 . View Related Posts . . View 4 Replies .

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Posted On: 2010-03-06 . View Related Posts . . View 2 Replies .

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1. Power options - everything set to "never"
2. Graphics drivers - up to date

Any idea why i would be seeing this ? 


Posted On: 2010-03-31 . View Related Posts . . View 4 Replies .

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Posted On: 2009-12-06 . View Related Posts . . View 2 Replies .

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This means that i cannot boot into any mode (safe mode included) as i have no monitor picture. I carried out the ~win advisor tests and removed all programs it suggested. The only thing i could not remove was the "ati catalyst control centre and install manager" each time i tried to remove them i got the message that setup.exe was not responding, so i could not remove them. How can i get my monitorto come on without being in power saving mode, and if not, is there any other way i can boot into safe mode which will switch the monitor on?


Posted On: 2010-02-09 . View Related Posts . . View 3 Replies .

Video Driver Causes Blank Screen

Running w7 ult 64, just did complete install. Ati raedon 3200 chips integrated with motherboard. Have 3 3200 driver versions on computer (one from ms and two from ati) and have tried them all, when the 3200 drivers are installed the display goes to a solid - nothing showing- black screen. Have to disable ati drivers and use vga to get screen images. Have installed the v 9. 12 catalyst programs/drivers & the version which ati has for the motherboard.

This hardware was working in the vista home premium 64 version.

I'm out of ideas, any thoughts?


Posted On: 2010-01-05 . View Related Posts . . View 2 Replies .

Blank Screen After Installing Win 7

I have been wrestling with windows 7 to get it to run on my new machine i just built, apparently i have the upgrade only version, so i had to install vista then windows 7, etc. Then when i got that running yesterday windows tells me my cd key, that i have physically in my hand, on the original box, is invalid. I check the error code online, find out that i need to call microsoft to activate it over the phone, because i have used it too many times in a certain time frame. All of these uses are re-formats by the way.

So, today when i tried to log into windows so i could get the error code window again, and make my phone call to microsoft my windows won't start. I get past the "windows is loading" screen, with the four floating balls that form the windows logo, and it loads my mouse pointer, and a black screen. And then, nothing. I let it sit for over an hour, still nothing, i try ctrl-alt-delete to get it working on something, maybe kick start the load, nothing. I loaded all fail safe settings in my bios and then ran it in safe mode, still the same result. I honestly have no idea where to go with this next.


Posted On: 2010-08-01 . View Related Posts . . View 27 Replies .

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Posted On: 2010-01-04 . View Related Posts . . View 2 Replies .

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Also, upon further testing it is not the verizon wireless modem only , that hanged up restart. It is the fact i have 2 modems plugged in. The other is a wireless logitech mouse. When i take either out restart works. So with both plugged in restart goes to a blank screen & when i only have one of them plugged in restart works. I have disabled the usb on boot sequence and it had no effect. Any ideas?


Posted On: 2010-06-28 . View Related Posts . . View 8 Replies .

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This morning when my grandmother turned on the computer again she got the same problem. I told her to hard reset it again, and once more it booted up normally after that. I had her run r-kill (which reported no malicious processes) and run malware bytes and microsoft security essentials. After that i'm going to have her insert the windows 7 disc to run a repair. What exactly is the problem though? Is there anything else that i should be doing?


Posted On: 2010-07-24 . View Related Posts . . View 8 Replies .

Laptop Boots To Blank Screen And Cursor

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Posted On: 2012-02-08 . View Related Posts . . View 12 Replies .

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Posted On: 2010-03-25 . View Related Posts . . View 3 Replies .

Control Panel Device And Printers Screen Goes Blank

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Posted On: 2009-12-02 . View Related Posts . . View 2 Replies .

Upgraded To Win 7 - Devices And Printers Screen Blank

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Posted On: 2009-11-02 . View Related Posts . . View 4 Replies .

Blank Screen When Connecting Laptop To Tv With Hdmi Cable

Blank screen when i connect my laptop to tv with a hdmi cable. I am trying to coonect my laptop ( dell studio 1555 ) to my sony tv ( bravia kdlw4100 ) using an hdmi cable. My laptop is running windows 7 home premium ed. I have 2 questions in this regard - first question is what display settings do i need to change on my laptop in order to get the output on the tv ?

Second question - while trying to get this stuff working i changed the following settings- graphic options -> extend > to digital tv. Since i changed this setting i am having problems getting a display on the laptop ( when the hdmi cable is connected ). Even if i remove the hdmi cable the screen still remains blank and i have to hard boot the laptop to get it working. Is there a way i can get back to my original display settings?


Posted On: 2010-01-03 . View Related Posts . . View 2 Replies .

Cannot Change Wallpaper, It Is Showing Just Blank Black Screen

Im trying fix my wallpaper on my computer. I know that with windows 7 starter you cant change the background but mines isn't working at all. Its just a blank black screen. Can someone help me?

Posted On: 2010-04-03 . View Related Posts . . View 4 Replies .

Black Screen With White Mouse

I have a black screen with a white mouse when i power on. It shows the 4 colors in the square thing says starting windows, then goes to a black screen with a white mouse. After force shutting down, it gives me safe or regular mode. I tried safe, safe with networking, and safe with command prompt, and still nothing. The only reaction i got was from pressing shift 5 times, i got the sticky keys box, but that's it. Please help me, my dad's in china and i need to talk to him over skype.

Posted On: 2009-12-30 . View Related Posts . . View 2 Replies .

Black Screen With Only Mouse Arrow

My laptop was on standby, in a haste, i plugged in my mobile broadband modem. Then it became a black screen. Tried rebooting, didn't help. All i got, was windows running, then it became a black screen, i could only see my mouse arrow. Rebooted again, press f8.couldn't get windows to start normally. Tried safe mode, also same thing happened. Tried repair computer. Windows loading files.

Then i had the system recovery option. Chose startup repair, ans: startup repair could not detect a problem. Chose system restore, ans : no restore points have been created on your computer's system drive. Chose system image recovery, ans: windows cannot find a system image on this computer.


Posted On: 2010-07-19 . View Related Posts . . View 2 Replies .

Mouse Control And Screen Flicker Problems

Windows 7 mouse control and screen flicker problems with microsoft applications such as word 2007, iexplorer 8, microsoft games (solitaire, freecell etc. ) I just upgraded from vista ultimate 64 to windows 7 ultimate 64 and microsoft applications that worked perfectly with vista are acting strange with win7.

I first noticed this issue while playing solitaire. It starts out ok, but after a short time, when i try to move cards around, i can select the card with my mouse, but i can't drag it. It won't move. When this happens, the solitaire window flashes or flickers once or twice and the solitaire icon in the taskbar is jumping sideways to the right and back again. This problem is documented in a thread on the games portion of this forum. Eventually i can move the card, but the problem happens over and over.

At first i thought it was just an issue with solitaire, but today when i was working on a word 2007 document i had very similar issues when i was trying to adjust indents by dragging the indent stops on the ruler. The same type of behavior occurred i.e. Screen flicker and could not drag the stop. I have the word shortcut pinned to the taskbar and it wasn't jumping sideways.

Similar problem trying to resize browser windows in explorer8. I can grab the window and start stretching, but the screen will flash and i drop the handle on the window. What i have tried so far is a clean boot, disabling start up programs and ending all but microsoft processes using msconfig. This didn't change a thing. I have the latest win7 ati video card driver (radeon hd 4890) and win7 mouse and keyboard drivers (microsoft wireless desktop elite). Batteries are good inthe mouse and keyboard. Any help with this would be appreciated. Any ideas?


Posted On: 2010-03-19 . View Related Posts . . View 7 Replies .

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I usually can find answers pretty quick to most computer problems with about 30 minutes and a google search, but this problem doesn't seem to be out there (or i've been looking in the wrong places). I own a 1 month old gateway netbook lt2104u with windows 7 starter. When i take the computer off a/c power (on bat only), the screen dims to my predesignated 75% brightness setting in the power options. No problem there.

The problem is that when i am only using my mouse pad (not hitting any keys) the computer thinks i am not using it and dims the display to 10% after the predetermined 2 minute setting to do so in the power options. If i change that setting (e.g. - 1 min, 3 min, etc) it will follow suit. Here's the really tricky part: if i am typing or using any keys at all it wont dim. That is until i start using the mouse exclusively again for at least 2 minutes.

When the screen dims, i can hit any key to "re-brighten" the screen. I know i can just keep doing this, but this is getting very annoying (especially when someone else is using my computer and i have to tell them to hit any key over and over again). This seems like a simple problem, but i am stuck. I have updated drivers and installed all updates with no change in the problem.


Posted On: 2010-04-20 . View Related Posts . . View 2 Replies .

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I have windows 7 enterprise (bitlockered with tpm).system worked fine for a week. Hp elitebook laptop with nvidia fx2700 video (installed display driver from hp site).

Today i logged in and get a black screen with mouse cursor. Can move cursor around screen. Laptop appears to be running, but screen is black. Can not bring up task manager (or can not see it).
This is not a monitor selection issue (can't switch to another monitor). Plus, mouse cursor is visible.

If i hit crtl-alt-delete, the menu comes up. I can logoff or reboot (can not see task manager).
If i logoff or restart, i go to the windows login screen as normal. Attempt to login and get same black screen. I am trying to login to a domain account.

I can login to local admin account. Seems to work fine from this profile. Is this just a corrupt profile issue? Recreating profile will be difficult from off site. Can try system restore.

I have seen several questions posted regarding black screens, but symptoms seem varied in each case.
Has anyone else had a similar scenario and found an easy fix?


Posted On: 2010-01-07 . View Related Posts . . View 2 Replies .

Move Wireless To A New Pc

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Posted On: 2010-06-09 . View Related Posts . . View 3 Replies .

Can I Move Win 7 To Another Drive?

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Posted On: 2010-03-21 . View Related Posts . . View 3 Replies .

Mouse Scrolling Stuck With Wireless Mouse

I have a labtec wireless optical mouse for notebooks. It causes scrolling to involuntarily occur with sliders and drop-down boxes as long as the mouse is hovering over the item.
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1) when i signed up to these forums and had to choose a country the mouse scrolled through the list right to the bottom without my intervention (other than selecting the drop-down box). Almost all drop down boxes tend to be effected regardless of what program it is in.

2) if i try to adjust the volume in the system tray the mouse raises the sound even while i am trying to lower it.

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4) i did not have these issues with xp at all, but i did when i used ubuntu (mouse would cycle through tabs and always cycle to the first box on the ubuntu taskbar. I had to alt-tab to change windows. )
 
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Posted On: 2009-11-20 . View Related Posts . . View 5 Replies .

Move Win 7 Installation To C Drive

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All my files and photos and music are still on the c drive. How can i move the windows 7 installation to the c drive where it belongs?


Posted On: 2009-12-29 . View Related Posts . . View 3 Replies .

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I cannot contact microsoft b/c they want to charge me 70$ just to talk to one of their support people. (Ridiculous, almost the cost of another oem). I guess the way i would like to do this is install the second hard drive and copy everything over to it, and then boot from that drive and wipe the one i'm using now. Possible?


Posted On: 2010-06-08 . View Related Posts . . View 12 Replies .

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Can i just use windows explorer to create a new directory on the external drive, and move the visible backup files/directories there? Is there anything special i need to do to let the system know where the files will now be stored? Are there any invisible files i need to worry about? Or does windows 7 itself provide some functionality i should use to relocate the backup files?


Posted On: 2010-08-04 . View Related Posts . . View 2 Replies .