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Laserjet Printer Support


In october, 2009, i upgraded my operating system from windows vista to windows 7. Before the update i connected my hp laserjet 4/4m plus printer via a parallel to usb cable. My current system is an hp pavillion that does not have a parallel port. The parallel to usb connection with vista worked fine. However, the connection did not work under windows 7. I added the laserjet printer on the 'devices and printers' screen. When i tried to print a document, the document did not print and 'went into a black hole'.

I thought i would try a pci adapter card and called the hp support line to verify that this connection would or would not work. I was told that microsoft does not have a fix/software drivers for windows 7 that would allow the laserjet 4/4m plus printer to work under windows 7. Is this correct?† I have used this printer for several years and want to continue its use because of its reliability and print quality. If anyone knows of a solution, please let me now.


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Laserjet 4 Plus Printer Driver

Purchased new laptop with windows 7 o/s, need help to print to my laserjet 4 plus printer:

1) purchased usb to parallel cable
2) went to
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4) selected "add a local printer"
5) select "usb001 (virtual printer port for usb)
6) choose hp, but there is no "laserjet 4 plus"
7) if select "windows update". Get error: "windows was unable to get a list of devices from windows update. Please try again later.


Posted On: 2010-02-19 . View Related Posts . . View 4 Replies .

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Posted On: 2010-02-06 . View Related Posts . . View 13 Replies .

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I, also, tried selecting the printer and clicking on 'remove device' (on the tool bar). Again, the printer is removed from the display. But when i come back to 'devices and printers', the printer reappears. I, then, tried clicking on 'print server properties' and then on the printer (under drivers) and clicked on 'remove' and 'remove driver', i get an error message: "unable to remove hp laserjet 4/4m plus ps300, x64, type 3 - user mode driver. The specified printer driver is currently in use. "

I don't see how that could be. The printer is turned off and the usb parallel cable is disconnected. All i want to do is to remove the printer from the system, attach a new usb parallel cable (since i suspect the old cable may be bad) and reinstall the printer and driver.


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