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Touchpad Keys Do Not Work When Pc Waking Up From Sleeping Mode


The keys (including touchpad) of the hp notebook with windows 7 do not work when pc waking up from the "sleeping mode". If you plug in the external mouse in the usb port, cursor moves.

1 - keys of the pc ( including the touchpad) stop responding when notebook wakes up from any mode. If you just connect external mouse, the cursor start moving again over the screen. The problem disappears after the pc is switched off and then switched on i.e. After reloading the windows 7 operating system.

2 - this problem exists from the day one when the operating system was installed.

3 - internal win7 diagnostic system doesn't show, as far as i understand, any missing driver.

Please explain the reason and the detailed algorithm to fix this problem.


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