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Blue Screen Memory Dump During Shutdown


So i am setting up windows 7 enterprise 32-bit in a computer lab, and most of the time when i perform a shutdown or restart i get a blue screen memory dump. I think it has something to do with an apple software product as the problem started showing up after i installed itunes and quicktime. I tried uninstalling all of the apple software and deleted all i could find in program files, but it has made no difference. I tried installing a hotfix that was said to fix this problem, but it didn't. (404160_intl_i386) my blue screen info is: stop:0x0000000a (0x8ac65bf0, 0x00000002, 0x00000001, 0x8286f1b9)

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Blue Screen - Physical Memory Dump

So, up until recently (november 18-20th) my laptop was working relatively fine. I had some updates from around the 10th that i hadn't updated with, and after having done so i began to receive physical memory dumps. My first solution was restoring to before i updated my computer, which worked. I reinstalled my updates after a good 4-5 hour session, but ended up with the bluescreen 10 minutes into a session shortly afterward.

I have looked at the thread from august, but those updates did not cause memory dumps. On the side, i removed the update causing a different bluescreen which i have yet to encounter, and i do not know if it is the on responsible for my dump (kb9xxxxx, lost the related forum). I am also trying to avoid testing this at all costs because i know the damage physical memory dumps can do to a computer. And somehow my windows vista question got put under windows 7?


Posted On: 2009-11-24 . View Related Posts . . View 3 Replies .

Physical Memory Dump - Blue Screen

First post here so hope someone can help me. I have a brand new pc amd althlon ii x2 630 processor, 4gb ram, win 7 64 professional. I randomly get the blue screen reporting a dumping of physical memory. The machine has been back to the pc vendor, twice which they ran cpu, hd and ram tests. All report ok. They have also replaced ram to try that. But still the same. T first i thought it maybe the software i was using being only 32 bit, but seems to make no difference, can be in my email and the blue screen or doing more demanding tasks in photoshop, it seems to make no difference.

Also, i can go for a week with no problem, then get the blue screen 3 times in 1 day? I've dried re-installing drivers, windows memory check reports no errors either. Ny ideas? Here is a memory dump report i save, 3 in total and all look the same to me. Problem signature:

  Problem event name:    bluescreen
  Os version:    6. 1. 7600. 2. 0. 0. 256. 48
  Locale id:    2057

Additional information about the problem:
  Bccode:    50
  Bcp1:    fffffa80089e2000
  Bcp2:    0000000000000000
  Bcp3:    fffff80002ad5a24
  Bcp4:    0000000000000000
  Os version:    6_1_7600
  Service pack:    0_0
  Product:    256_1

Files that help describe the problem:
  C:windowsminidump


Posted On: 2010-08-12 . View Related Posts . . View 8 Replies .

Blue Screen With A Memory Dump When Using Built-in Cam On Laptop

Each time i use my built in cam on my laptop a blue screen appears with a memory dump. I have done a system restore, error check, defrag, registry clean and error but nothing seems to help. I am open to suggestions.

Posted On: 2010-05-22 . View Related Posts . . View 2 Replies .

Blue Screen / Dump / Bugcheck

Since upgrading to windows 7 my computer randomly crashes with a blue screen then restarts itself in the safe mode option screen. I went to the event viewer and there it said "the computer has rebooted from a bugcheck. " Under the error. Under the critical event it said:

Event filter with query "select * from _instancemodificationevent within 60 where targetinstance isa "win32_processor" and targetinstance. Loadpercentage > 99" could not be reactivated in namespace "//. /Root/cimv2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

More however show up under both error and critical with this message:

Session "readyboot" stopped due to the following error: 0xc0000188 (sourse listed as kernel power).

How can i fix this so that my computer stops crashing on me ? This is getting very frustrating, i have already read other posts with the same problem and tried the suggestions there, but nothing has worked at all.


Posted On: 2010-01-22 . View Related Posts . . View 5 Replies .

Blue Screen Memory Management

I've recently bought a new computer and it came with windows 7 32-bit pre-installed on it. I use windows 7 on my laptop since the first beta was released and have never had a problem with it, however on the new computer i have bought it keeps freezing and then comes up with a memory dump blue screen with error "memory_management stop:00000001a" why is this happening and how can i stop it?

This computer is being used as a business computer so can't afford to lose any information or to have it continually blue screening, it blue screens approx 5-7 times a day. The computer is not a branded computer, it has been made by a private computer company based locally to me. The mother board it has is an asrock n68-s 64bit with windows 7 32-bit installed. Please help i am in desperate need to get my computer running smoothly.


Posted On: 2010-04-10 . View Related Posts . . View 2 Replies .

System Error Memory Dump Files

Upgraded from xp to win7 using custom advanced option. Install went ok. I have an 80gb hd w/2gb ram. The hd is about 1/2 free space. After opening a windows session for several hours, system error memory dump files occupy more than 35gb hd space creating the low disc space warning. In order to correct the problem i must restart using the chkdsk/f utility. When chkdsk/f is run step 4 of 5 takes a long time apparently repairing errors. When the reboot is complete the free space is again available.

Posted On: 2009-12-03 . View Related Posts . . View 3 Replies .

Bsod Memory Dump With Error Code 0x0000007f

Windows 7x64 working fine for a few weeks then out of the blue i randomly get a bsod memory dump with the error code 0x0000007f. I'm running a dell studio 17 with 4 gb of ram on windows 7 64-bit home premium. My system was running flawlessly for a few weeks since i upgraded from vista, then suddenly i started getting bsod memory dump error [code:0x0000007f]

I had a problem similar with vista on this computer, it was from a certain update from microsoft. After i removed the update it worked fine. I'm hoping it is something similar to this.


Posted On: 2009-11-10 . View Related Posts . . View 2 Replies .

Memory Crash Dump File (bsod, Product 768_1)

I am at a loss as to how to resolve this issue. I have run memory checks, even re-seated the ram cards, but to no avail. When trying to shut down the computer, i encounter a bsod with a memory crash dump that soon goes to a login screen. I am unable to shutdown, except via safe mode.

I have perused some older posts but there seems to be unique reasons for the problems, like specific drivers. Some of you experts have been able to open the dmp file and peer into the reason (driver) causing the problem. Can you kindly do the same for my case? I can attached a copy of the latest (today) dmp file in zip format, if it can be done later or through personal email.


Posted On: 2010-04-06 . View Related Posts . . View 6 Replies .

Blue Screen - Driver_power_state_failure

I have owned windows 7 for about 5 months now. I upgraded to windows 7 professional from windows xp home edition. I also upgraded to 4gb of ram. Since then, i have, at random times, received the blue screen of death and then my computer quickly shuts down and reboots. I haven't bothered with getting it fixed because it wasn't too much of a problem for me, but now it seems to be recurring a lot more often. I have already had it happen twice today.

However, sometimes it is not always a blue screen, it may just turn black, shut off, and reboot. When it is a blue screen i notice it says driver_power_state_failurealso note that whenever this problem happens, i am always on internet explorer 8, not doing anything out of the ordinary either. My computer just gets these screens at random times. I have looked at other topics in this forum for the answer, but it has been difficult finding a solution.


Posted On: 2010-05-23 . View Related Posts . . View 6 Replies .

Blue Screen After Update

I have windows vista home premium. I have been getting the blue screen regularly. I have been uninstalling programs, updating drivers but nothing resolves the problem. I have tried to restore to an earlier point but that does not work. This is the screen i get:

Bccode: 1a
Bcp1: 00041287
Bcp2: 00bf3afc
Bcp3: 00000000
Bcp4: 00000000
Os version: 6_0_6002
Service pack: 2_0
Product: 768_1

Files that help describe the problem:
C:windowsminidumpmini042210-01.dmp
C:usersfamilyappdatalocaltempwer-158153-0.sysdata.xml
C:usersfamilyappdatalocaltempwerc62b. Tmp. Version.txt


Posted On: 2010-04-22 . View Related Posts . . View 4 Replies .

Blue Screen Event Id 41

Need help with bluescreen. New 7 pro installed couple months ago. First bsod this morning.

Here are parameters:

Log name:      system
Source:        microsoft-windows-kernel-power
Date:          4/7/2010 11:37:44 am
Event id:      41
Task category: (63)
Level:         critical
Keywords:      (2)
User:          system
Computer:      joe-pc
Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event xml:

  
    
    41
    2
    1
    63
    0
    0x8000000000000002
    
    16939
    
    
    system
    joe-pc
    
  

  
    159
    0x3
    0x85a85690
    0x82b6fae0
    0x86f2bb18
    true
    0
  


 
Can anyone help?


Posted On: 2010-04-07 . View Related Posts . . View 5 Replies .

Blue Screen Problem

I been lurking around here for sometime hoping to find some answers to my problem. While cleaning my files in my laptop, i accidentally delete my boot.ini so i encountered "ntdlr missing problem "press alt ctrl delete". I have my windows xp 98 cd & made a boot from there but it's asking for administrator password although i didn't have a password. So i given up on doing this stuff.

To keep my old files from losing i decided not to reformat my laptop since i didn't have any back up of it. So my friend & i decided to install windows 7, but whenever i watch movie from a dvd- rom i encountered some problem. The images goes blurred then eventually my laptop crashed. Diagnosis were:

Problem signature:
  Problem event name:    bluescreen
  Os version:    6. 1. 7600. 2. 0. 0. 256. 48
  Locale id:    1033

Additional information about the problem:
  Bccode:    116
  Bcp1:    85eaf510
  Bcp2:    8c23a9b0
  Bcp3:    00000000
  Bcp4:    0000000d
  Os version:    6_1_7600
  Service pack:    0_0
  Product:    256_1

Files that help describe the problem:
  C:windowsminidump


Posted On: 2010-02-11 . View Related Posts . . View 2 Replies .

Blue Screen Crashes

I am have a problem with my machine that has been going on for a while. Dell came out and replaced my motherboard and hard drive but the problem persists. I found a similar posting on this site, and pulled and reset my ram. After doing that the machine ran for several hours but again began crashing this evening. Below is the output of a program, bluescreen view for the past several days. Any ideas?

Dump file         : 021510-23649-01.dmp
Crash time        : 2/15/2010 6:51:19 pm
Bug check string  : memory_management
Bug check code    : 0x0000001a
Parameter 1       : 00000000'00000411
Parameter 2       : fffff6fc'c0047c50
Parameter 3       : 01300000'1c6378c0
Parameter 4       : fffff6fc'c0182683
Caused by driver  : ntoskrnl.exe
Caused by address : ntoskrnl.exe+71f00
File description  : nt kernel & system
Product name      : microsoft® windows® operating system
Company           : microsoft corporation
File version      : 6. 1. 7600. 16385 (win7_rtm. 090713-1255)
Processor         : x64
Computer name     :
Full path         : c:windowsminidump


Posted On: 2010-02-16 . View Related Posts . . View 8 Replies .

Blue Screen Of Death

Running windows 7 professional, ie 8 - keep getting unexpected shutdowns with the following errors: 1) memory management and 2) pfn list corrupt. For the memory management error i have run the memory diagnostics and the results indicate that i have a hardware problem and i should contact the manufacturer (gateway). Unfortunately, i no longer have a warranty and they charge $60 for 1/2 hour. (I have spent that much and the technical support person didn't resolve my problem).

I don't have a clue as what pfn list corrupt is. Please note that i am not a tech person and all the reports(dumps) that vare generated are useless to me, since they are not clear to read.
I do run all my maintenance and antivirus programs daily and try to keep everything according to protocol. Yet i keep getting the blue screen of deaths. Please also note that i always get a window after the fact that reads: "windows has recovered from an unexpected shutdown. "

Questions: 

1) if i purchase a new hard disk, would this take care of the problem or not?

2) does ram have anything to do with these errors? 3) what other alternatives are there?

Would appreciate solid guidelines and your enlightening me on the above resolution.


Posted On: 2010-01-14 . View Related Posts . . View 4 Replies .

Blue Screen At Login

I bought my friend laptop after he came back from iraq cause he no longer wanted it. I was going threw changing the stuff to make it mine, like user name and what not. Well i tried to change the computer name as it was his name kebowlin-pc and it said to do this to restart the computer. I did, and now when the computer gets to windows 7 login screen it goes to the blue screen error. I have done two system restores with no luck. I have also tried changing the name back with now luck. This is what it is telling me.

Also a weird thing that i don't under stand is that the main user file is his name and it has a little lock on its pic in the user files, but i am the only person on the computer and the only admin.


Posted On: 2010-01-15 . View Related Posts . . View 4 Replies .

Constant Blue Screen

I recently purchased a computer running windows 7 home premium 64-bit. Here are the basic specs.
Intel(r) core(tm) i5 cpu 750 @ 2. 67 ghz 8. 00gb ram

I bought this pc mainly for gaming (primarily steam, but i've been running games like dragon age: origins and cryostas is without the client). However, recently, every time i quit a game (or any program that's full screen, really) or attempt to change my resolution/display settings, i instantly get a blue screen. This can be at any time; i can boot the computer (which only take about 45-60 seconds) and instantly boot, for example, team fortress 2; and the second i quit it, i get the blue screen. Because of this i somehow doubt it has anything to do with overheating issues, but i myself wouldn't really know. Here's the error code that i receive upon windows' revival.


Posted On: 2010-01-18 . View Related Posts . . View 3 Replies .

Blue Screen 0x1e

Well, i received a new computer about a month ago, and it's been running perfectly until today. I started it up and was customizing the dock when my virus program, mcafee, told me i needed to restart my computer because it had recently updated. After it rebooted, it ran fine until suddenly a blue screen popped up with some text on it. Sorry, but i didn't have time to read the text because it popped up and left so fast. I did get to read something about it needing to shutdown to protect data (i think), but that's about it.

Anyway, when it rebooted, it stopped in the middle of it and told me the unexpected shutdown caused some problems and told me that i might be able to recover my data if i started windows in safe mode, so i chose the regular safe mode and rebooted it. It started with the screen resolution in 800x600, and looked like windows 2000 with a few different things. The background was now this black screen with "safe mode" text in all four corners, and "microsoft" text centered on top of the screen. It opened up two things, one being a "what is safe mode" help window, and the other being some sort of error window telling me that "windows has recovered from an unexpected shutdown" and that windows could "check online for a solution to the problem the next time you go online. ' and then told me the error details.

After i had read all of it and copied the error details to a notepad file, i rebooted again hoping it'd turn back to normal. It started up again and is currently running normally without any problems, but i still want to know what happened, why, and how i could fix and/or prevent the issue from appearing in the future.


Posted On: 2010-05-19 . View Related Posts . . View 10 Replies .

Blue Screen When Using Ie8

I get a bsod randomly when using ie8. Using bluescreen view i typically get the following info: a problem has been detected and windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntoskrnl.exedriver_corrupted_expool if this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then
Select safe mode. Technical information:*** stop: 0x100000c5 (0x00000004, 0x00000002, 0x00000000, 0x82f2104d)*** ntoskrnl.exe - address 0x82f2104d base at 0x82e01000 datestamp 0x4c1c3faci could use some help in resolving this problem.


Posted On: 2010-08-15 . View Related Posts . . View 2 Replies .

Bluetooth Causes Blue Screen

I installed a usb bluetooth adapter today on my toshiba laptop running windows 7, and i have been getting consistent blue screen errors since the install. The computer generally starts fine, but shortly after log in (2-10 minutes) i get a blue screen error. I went into msconfig and disabled the new entry under startup and services titled "bluetooth service", but that has not solved the problem, and now i am getting the error even when the adapter is not plugged in. The error listed in the action center is below.

Source
Driver software installation

Summary
Installed generic driver software

Date
‎2/‎11/‎2010 10:27 pm

Status
Not reported

Description
Windows installed driver software that supports the basic features of your usb input device. Its manufacturer may provide software that enables additional features.

Problem signature
Problem event name:    pnprequestadditionalsoftware
Architecture:    x64
Hardware id:    usbvid_0a5c&pid_4502&rev_0100
Os version:    6. 1. 0. 0
Install language:    0409
Inf name:    input. Inf
Driver date and version:    *
Os version:    6. 1. 7600. 2. 0. 0. 768. 3
Locale id:    1033


Posted On: 2010-02-12 . View Related Posts . . View 2 Replies .

Blue Screen With Error D1

Blue screen with windows 7 i"ve been running windows 7 since it came out in october with no issues. Back in march after an update and reboot i've had restart after restart problems, many giving me different errors everytime. Sometimes i can load in safe mode, but it usually takes me rebooting 10 times to get there. I roll back to the previous update and seem to get restarted only to start the process all over again on another reboot. Some of the errors i've gotten are memory_management, or unknown hard error(systemootsystem32dll.dll), a usb driver error, page fault in non page area, e tc.

I haven't installed anything, and even tried a clean install and before i run any updates im getting restart errors again. I currently have all updates turned off so its not a new update thats causing this. Im ready to go back to windows xp im so frustrated. We run windows 7 on 4 other computers and we haven't had any issues so not sure why its just me. This is a copy of the latest error i received

Problem signature:
Problem event name: bluescreen
Os version: 6. 1. 7600. 2. 0. 0. 256. 48
Locale id: 4105
Additional information about the problem:
Bccode: d1bcp1: 00000000bcp2: 0000001abcp3: 00000001bcp4: 90535d48os
Version: 6_1_7600
Service pack: 0_0
Product: 256_1
Files that help describe the problem:c:windowsminidump


Posted On: 2010-06-07 . View Related Posts . . View 34 Replies .

Blue Screen Driver Irql

Bsod driver irql blue screen of death windows 7 ultimate and windows vista. I keep getting the bsod and they are different everytime. I had windows vista orignally on my pc (hp m8300f) and it has worked fine for 3 years until last month i started getting these bsod. So i thought a new clean install of windows 7 ultimate would solve the issue.

Well i was very happy to get the new os installed but few hours later that darn bsod appeared and im now clueless. Is it my ram? My drivers? My hard drives?Im computer literate but im no way some type of tech. I have basic computing knowledge and thats it. You can download minidump files and find system info here in this zip file http://www.Sendspace.com/file/mfx420 this issue is very very irritating and has messed up a lot of my work.


Posted On: 2010-07-27 . View Related Posts . . View 20 Replies .

During Shut Down Blue Screen Appears

I am using windows 7 professional. The problem is that many a times when i shuts down my laptop during the process a blue screen appears which crash dumps and memory and my system within 30sec gets restarts without properly shut down. The details are like:-

Problem signature:
  Problem event name:    bluescreen
  Os version:    6. 1. 7600. 2. 0. 0. 256. 48
  Locale id:    1033

Additional information about the problem:
  Bccode:    1000007e
  Bcp1:    c0000005
  Bcp2:    832c02f1
  Bcp3:    8b123814
  Bcp4:    8b1233f0
  Os version:    6_1_7600
  Service pack:    0_0
  Product:    256_1


Posted On: 2010-07-31 . View Related Posts . . View 5 Replies .

Blue Screen - Memory_management Error

I just had a crash blue screen first time after months when bought my new pc with the windows 7: edit: ran diagnostic tool of windows and found memory problem:the blue screen was for few seconds so i couldn't watch it all. But i saw something on the top say memory_manage or management. Then pc just restarted and now its working but how can i tell what it was? I just found a file xml file kept the info about the error: locale id: 1037os version: 6. 1. 7600. 2. 0. 0. 768. 3 i have xml file which contain more info about the error created by windows but i cant paste it here since its over the chars limit.

After diagnostic ran on i missed it and the pc rebooted and now i see popup window say: your computer had a memory problem. But not any more information. What should i do now? Ill take t he pc to the lab but before it is there anything i can do to see fid or fix the problem?


Posted On: 2010-07-18 . View Related Posts . . View 11 Replies .

Blue Screen - Memory_management 0x1a

Ok so i turn on my computer and it starts up fine and either gets to the windows 7 splash or actually to the desktop where i can start up any of my programs or players, regardless of how far it goes i get a bsod, blue screen of death, and immediate restart and after the restart my windows works fine for the most part. Below is the information that i'm able to pull up about the problem.

So that we're clear about what i've done to fix the problem myself:
1) i reinstalled the os
2) i used a burned image of my then working os.
3) i've checked and removed an external hdd.
4) even checked and updated my bios for my mobo.

Still as i said below is the error information that get for this weird problem.

Problem signature
Problem event name:    bluescreen
Os version:    6. 1. 7600. 2. 0. 0. 768. 3
Locale id:    1033

Extra information about the problem
Bccode:    1a
Bcp1:    0000000000041790
Bcp2:    fffffa8002569710
Bcp3:    000000000000ffff
Bcp4:    0000000000000000
Os version:    6_1_7600
Service pack:    0_0
Product:    768_1
Bucket id:    x64_0x1a_41790_nt!Mideletevirtualaddresses+41b1e
Server information:    f373cdec-196d-4cba-9de4-a8cbfc1223d3original title: windows 7 problem signature problem event name:_bluescreen os version:_6. 1. 7600. 2. 0. 0. 768. 3


Posted On: 2009-12-17 . View Related Posts . . View 49 Replies .

Blue Screen Error - Bugcode_usb_driver

I just purchased a brand new computer (hp, desktop) in november, with windows 7 home premium already installed. I haven't had any problems and love the new operating system. But starting the other day, a blue screen pops out of nowhere with a bugcode_usb_driver error. It has happened four times so far. I've never ran into a problem like this before and have no clue on where to begin. I'd greatly appreciate any help to resolve this issue.

Posted On: 2010-02-04 . View Related Posts . . View 3 Replies .

Repeated Blue Screen Error 44

I've had a couple of identical blue-screens on my pc in the last few days. I'm slightly concerned as the last time this happened it was a precursor to my video card effectively melting. I've picked up the error report in action centre action centre and they're copied below. Anyone got any ideas what's causing the problem?

Source
Windows
Summary
Shut down unexpectedly
Date
28/06/2010 02:03

Status
Report sent
Problem signature
Extra information about the problem
Bccode: 44
Bcp1: 84977588
Bcp2: 00000eae
Bcp3: 00000000
Bcp4: 00000000
Os version: 6_1_7600
Service pack: 0_0
Product: 256_1

Bucket id: 0x44_ataport!Idecompletescsiirp+31

Server information: 8a070684-afe4-40a6-b9bc-0e608aaaec58
Problem event name: bluescreen
Os version: 6. 1. 7600. 2. 0. 0. 256. 48
Locale id: 2057


Posted On: 2010-06-28 . View Related Posts . . View 4 Replies .

Blue Screen Error 124

I have just installed windows 7 64 bit on a new machine i built and have been getting a few start up problems i manage to get my pc going from last crash and got a blue screen error message copy below.

Problem event name: bluescreen os version: 6. 1. 7600. 2. 0. 0. 768. 3 locale id: 2057 additional information about the problem: bccode: 124 bcp1: 0000000000000000 bcp2: fffffa8004f6d8f8 bcp3: 0000000000000000 bcp4: 0000000000000000 os version: 6_1_7600 service pack: 0_0 product: 768_1 files that help describe the problem: c:windowsminidump


Posted On: 2010-06-23 . View Related Posts . . View 5 Replies .

Blue Screen Error 100000b8

Okay ive had my laptop for eight months (got it for christmas) and im on it constantly. Tonight i was playing a game when a blue screen popped up and said something about a minidump ( unfortunately i cant really remember what the blue screen said i saw crash and mini_dump and freaked) luckily everything started up fine, everything loaded and i got this message:

Problem event name: bluescreen

Os version: 6. 1. 7600. 2. 0. 0. 768. 3

Locale id: 1033

Additional info about problem

Bccode: 100000b8
Bcp1: fffffa800445d850
Bcp2: fffffa8008540060
Bcp3: 0000000000000000
Bcp4: 0000000000000000
Os version: 6_1_7600
Service pack: 0_0
Product 768_1

Afterwards i got on the internet and looked it up, one site mentioned i might have had it overworked before. It was slow, i had had about 5 or 6 tabs open, plus 2 other programs and a sims game. I had closed out all the internet pages (the back button had quit working- i had to use the drop down arrow to go back) when i brought the sims game up it was really slow and took awhile for the objects to load. Thats when the blue thing popped up.

Help please! What did i do? What do i need to do? Is my laptop fixing to go kaput?

P. S. : Also, this was the first time its happened.


Posted On: 2010-08-10 . View Related Posts . . View 3 Replies .

Upgrade, Blue Screen, Rollback

Blue-screen details:

Reference_by_pointer

*** Stop: 0x00000018 (0x00000000, 0x8647d030, 0x00000002, 0xffffffff)

Collecting data for crash dump.
Initializing disk for crash dump.
Physical memory dump failed with status 0xc0000001.

I am attempting to upgrade vista ultimate x86 to windows 7 ultimate x86. The upgrade is being undertaken while online to the internet, so the latest updates to the upgrade process are downloaded.

This blue-screen occurs on the very last line of the upgrade progress screen, after the boot into windows 7 and while drivers are being installed in setup phase 4. The failure to produce a crash dump limits my ability to diagnose what is responsible for the crash. A roll-back to vista follows.

The system has a gigabyte ga-k8nsnxp-939 motherboard, f14b bios (latest), 4gb ram, amd athlon 64 fx-53 processor, nforce3 ultra chipset, nvidia geforce 7950 gt graphics, creative sb audigy 2 zs sound card, 2x sata hard disks, smart link modem card. All drivers are up to date in vista.

The last significant lines in setupact. Log are:

2010-03-20 17:55:35, info sysprp sppnp: reinstalling devices on the system.
2010-03-20 17:55:36, info sysprp status: starting.

And the last actual lines are:

2010-03-20 17:56:34, info sysprp status: active
2010-03-20 17:56:34, info sysprp status: total = 182, complete = 94, progress = 51% (51%)

The last lines in setupapi. Dev. Log are:

>>> [Setup online device install (hardware initiated) - acpipnp08003&13c0b0c5&0]
>>> Section start 2010/03/20 17:56:36. 796
Ump: creating install process: drvinst.exe 17:56:36. 796
Ndv: retrieving device info.
Ndv: setting device parameters.
Ndv: searching driver store and device path.

This is followed by random corrupt characters as presumably the log file had not been properly flushed to disk when the blue-screen occurred. Also, i have to stress that this data was different every time the upgrade failed (i have tried about 5 times so far), so no great reliance can be placed on the particular device identified here: it is just an indication of progress.

Every iteration of the attempted upgrade, failure, and roll-back takes over 2 hours. I shall welcome any serious suggestions as to what further i can do to diagnose and eliminate whatever problem is causing the blue-screen and preventing an upgrade to windows 7.


Posted On: 2010-03-21 . View Related Posts . . View 9 Replies .