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Printer Keeps Showing As "offline"


I just bought a new canon mf4370dn laser printer and followed the instructions that came with the printer for setting it up to print via the network. The printer printed the test page, but keeps showing up as "offline" and i can't print anything at all. I have a toshiba laptop that has windows 7 on it†(not sure if that's relevant).

I have very little knowledge of how networks work or how to set such things up properly, but i followed the instructions in the 'starter guide' that came with the printer. The printer is plugged in and turned on, however keeps showing up as "offline" when i look at the printer queue.


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Printer Offline

New laptop with windows 7 - initially no issues with pairing to wireless internet and printer hp photosmart premium c309g-m until†i bought home work laptop also with windows 7. Needed to use wireless printer and to connect temporarily to internet†this system forced me to†setup network group (not being completely†sure what i was doing but thought i was doing no harm).

Thats when the problems started, this disabled†our home laptop computer which before this was wirelessly connected†to the printer and internet it stopped†printing†or connecting to internet even after joining the network group (for home computer with correct pass words etc) many many hours waisted, eventually†got connection back to internet by†restoring to†a previous date.

I then†deleted the †network groups, the†printer shows†as default in devices and printers but†when fails to print†saying it is offline, i have tried deleting†printer and searching for bluetooth from both laptop and†from the printer end a well (none detected).


Posted On: 2010-07-18 . View Related Posts . . View 2 Replies .

Printer Self Test Fine But Is Still Offline

There is no code. Shows printing system error. All these problems started after install of windows 7 upgrade. Checked printer and prints self test fine i go back and it tells me the printer is still off-line. I have tried everything i can try with my limited experience. There were suggestions for paths to take from hp solutions, but i had no success. Frustration set in, and here i am.

Posted On: 2010-01-02 . View Related Posts . . View 2 Replies .

Oki Laser Printer Offline Error

I'm using windows 7 64bit edition and an oki c5150n laser printer and have downloaded the latest drivers from the website. It always says the printer is offline, and when i uncheck the "use printer offline" mode, anytime i try and print it gives an error, which troubleshoot "fixes" by turning the printer to offline mode and the file i sent to print still does nothing. I have checked the cords, rebooted the printer and computer, as well as using "remove device". Any ideas would be appreciated

Posted On: 2010-06-16 . View Related Posts . . View 4 Replies .

Hp Color Laserjet Cp2025dn Printer Offline

I have network printer at my work that is state that it's offline but actually the printer is working, i manage to print the test page but nothing more. It's hp color laserjet cp2025dn, i was able to print perfectly with xp but now i replace my computer that works with windows 7 and i can't print its always said it's offline.

Posted On: 2009-11-20 . View Related Posts . . View 2 Replies .

Printer Goes Offline Every Time Reboot Computer

Canon mx860 wireless printer installed in homegroup using windows 7. Printer goes offline every time i reboot the computer. I have installed a canon mx860 wireless printer to my homegroup using windows 7 on hp g60 laptop. It worked initially but every time i reboot, the printer goes offline. I have checked compatibility and it is supposed to 64 bit compatible. Is there any way to stop this from happening?

Posted On: 2010-02-04 . View Related Posts . . View 2 Replies .

Dell Printer Goes Offline After Shut Down / Restart

I have a netgear 802. 11g wireless router with an hp 6840 printer & a dell mfp 1600n printer attached via ethernet cables. My various macintosh, windows xp and vista computers have been printing to these printers via wireless connections without problems for the last several years.

I got a new lenovo t410 notebook, with windows 7, in january 2010. I can install both remote printers on this system, and then print to them via the wireless router. However, when i shut-down or restart the t410, the 1600n printer shows up as "offline". I must then "remove" this printer, and re-install it (via "add printer") on the t410. It seems to lack "persistence" across a system restart with the windows 7 system. The hp printer works fine, showing "ready" status after a restart. Both printers work fineafter shut-downs and restarts on the mac, xp and vista systems. I use a static ip address for the 1600n, and have the latest windows 7 driver from dell.

One other piece of data: during the "add printer" process, the hp printer is automatically discovered, i select it, and then add it. The dell printer is not discovered, and i have to add it as a tcp/ip address, "generic device", of type "dell network printer", then specifically "dell mfp laser 1600n". Any ideas would be appreciated - lenovo and delltech support refuse to help troubleshoot- both say it is a microsoft problem.


Posted On: 2010-02-12 . View Related Posts . . View 12 Replies .

Network Printer Shows As Offline When Its Online

Network printer shows as offline when it's online at its locally connected computer. Printer is laserjet 4000 attached through a usb port. Printer driver is hp universal printing pcl 5 (v5. 1).computer which has printer connected locally is windows 7 professional 32 bit.computer which has printer showing as offline is windows 7 professional 64 bit. Fter acquiring and implementing 64-bit printer driver everything works well for about 24 hours, then printer shows as offline. Trouble shooting says set printer to default printer - no change in status. Unlike vista, there doesn't appear to be any way to set the printer status as online.

Posted On: 2010-06-15 . View Related Posts . . View 3 Replies .

Canon Mf4370dn Laser Printer Keeps Showing Up As "offline"

I just bought a new canon mf4370dn laser printer and followed the instructions that came with the printer for setting it up to print via the network. The printer printed the test page, but keeps showing up as "offline" and i can't print anything at all. I have a toshiba laptop that has windows 7 on it†(not sure if that's relevant).

I have very little knowledge of how networks work or how to set such things up properly, but i followed the instructions in the 'starter guide' that came with the printer. The printer is plugged in and turned on, however keeps showing up as "offline" when i look at the printer queue.


Posted On: 2010-03-31 . View Related Posts . . View 2 Replies .

No Offline Files

I have a user that has offline files enabled and syncing. When she takes her laptop out of the office, she can login and see her files, work with them and return to the office an sync the changes. Now for the problem, if she wants to connect to say a hotel wi-fi, she can do so, but after logging in she doesn't have her offline files. It appears that windows 7 creates a new profile for her. She is using her domain login credentials and does not change to (this computer) when she is connected elsewhere.

Posted On: 2010-07-28 . View Related Posts . . View 3 Replies .

Offline Folders

I have a general question having to do with offline folders. If you have offline folders and say someone then on the server moves some files into a subfolder. When you resync back up how is that handled? Are the files deleted and the copied on your offline folder cache or are they moved? And what happens if you happened to make a change to a file, but it's been moved on the server? I've been looking, but can't find any documentation as to what happens when. Can somebody please help me out?

Posted On: 2010-05-03 . View Related Posts . . View 2 Replies .

Always Available Offline Not Available For Network Folders

I have a netgear stora nas. All is well with my network access to the device, but windows 7 will not index any of the folders. Right clicking on the folder does not give me the "always available offline" option. All help topics say that i need to have the folders available offline in order to do the indexing.

Posted On: 2010-03-22 . View Related Posts . . View 4 Replies .

Offline File Synchronisation

As an experienced xp pro user, i am somewhat surprised at what appears to be limitations associated with win 7 offline file synchronization process in xp pro files would sync on log on, log off and as frequently in between as you established. However in win 7 it appears to only sync on log on [and as timed in between] but not on log off - am i correct?

If so am i also correct that there is a strong potential of losing recently updated network files that when you log off [ie after the last timed sync] and as such are not on the remote/network pc/laptop. Has anyone encountered this problem and more importantly identified a way of resolving it please.


Posted On: 2010-03-27 . View Related Posts . . View 2 Replies .

Offline Files Problem

i have a network with:

Desktop - win 7 ultimate
Dell laptop - win 7 pro
Sony laptop - win 7 home premium
Netgear readynas duo

I have tested the "always available offline" function on the desktop and dell laptop and it works fine with files on the nas. However on the sony laptop the right-click option "always available offline" does not appear. I can find the sync center in the control panel, but when i go to "set up new sync partnerships" it says " there are no new sync partnerships that can be set up on this computer". Also the "manage offline files" link doesn't work.

Can anyone help me enable this? I'm assuming that this function is available on home premium as there is an entry in the control panel.


Posted On: 2010-03-17 . View Related Posts . . View 4 Replies .

Offline Files Problems

I'm having all kinds of problems trying to get offline files to cooperate with me. This is the first windows 7 machine we have on the domain. We have been running xp with offline files successfully for several years. Some info about the setup:

The machine is connected to our domain (2003 level). H: is mapped to the users' home directory on our file server (2003 server r2). The mapping is done through the profile tab for the user in active directory. "Documents" and "desktop" are redirected to h:documents and h:desktop via group policy.

According to windows explorer, both documents and desktop have offline files enabled (i believe this is by default when using folder redirection). If i'm online, i can force a sync by right-clicking each folder and selecting "synchronize selected offline files" (i'm on swedish win7, so it might not say exactly that). However, if i go into the synchronization center and hit synchronize, nothing happens. The status just reads "waiting for synchronization". No error messages, no event log messages, nothing.

Another issue i'm having is that if i pull the network cable, the folders go offline and i can continue to work on documents as well as save new ones, but when i reconnect the network cable, it doesn't go online again. Even logging out and in again doesn't help. In order to get back online, i need to restart the computer. And even then, when i login, it won't synchronize automatically. I still have to force the sync by right-clicking each folder and hitting synchronize.

It should be noted that after re-connecting the network cable, it appears the computer doesn't even have connectivity with our domain. For example, running gpupdate results in an error about not being able to contact the domain controller. What's up with that?


Posted On: 2010-03-03 . View Related Posts . . View 4 Replies .

Offline Files Lost

I have map network drive on my computer. Which is connected to a data folder on an other computer in my small office network. I hade activated the service "enable offline files".

Today when i loged on sync process started. When it was in process i disabled the function† "enable offline files". Sync was stoped. But some files from that folder on another computer are now missing. Now from where i can find those files.

†Perhaps when sync was in progress i disabled the offline files and the files from my computer could not be copied to that network computer. Please tell from where now i can restore†those files. They are five files which are missing.

I am much worried. I dil not know that how offline files work so i did by mistake. But that data in those files was very important. That contains record of my company for many years.


Posted On: 2010-01-23 . View Related Posts . . View 3 Replies .

Removing Offline Files In Win 7 After Upgrade

Removing offline files in windows 7 after both windows upgrade to 7 and elimination of server drives that were mapped with offline files enabled. Installed windows 7 on vista ultimate laptop. Same time the server blew up eliminating two mapped drives with substantial offline data remaining on the now windows 7 machine. I have disabled the offline files in sync center and rebooted. Where do i look to find the now hidden offline files so that i can remove them?

Posted On: 2009-11-08 . View Related Posts . . View 2 Replies .

Saving Offline Files To A Seperate Partition

When i installed win7 on my vaio i created a separate partition for my data (d:) & reserved the smaller (40gb) c: partition for system files. When i activate offline files, it quickly fills the c partition as it is storing these offline files in the csc folder.

I followed all the advice i received in the folowing thread:

http://social. Answers.microsoft.com/forums/en-us/w7files/thread/6af0cf60-84f6-4e48-b0a1-2780a5fd7b7a
Without success. Apparently i'm not the only one having this probem. It still tells me that 'access is denied' when trying to delete csc folder.


Posted On: 2010-04-29 . View Related Posts . . View 2 Replies .

After Remote Login, Network Printers Go Offline

In windows vista, whenever i would remote login to my home pc, my default printer (which happened to be a network shared printer off my server) would clear its default setting. That was annoying but easily fixable. I've since upgraded to windows 7 ultimate and i'm having a related problem. Now whenever i login remotely to my home pc, my default printer (same network shared printer - hp lj 4000) goes offline, and it only comes back online after a reboot.

This is a huge pain point for me because i typically have 20+ windows/applications running at any given time and a reboot takes 30 minutes out of my day to get me back to where i was.


Posted On: 2010-02-02 . View Related Posts . . View 5 Replies .

Office Communicator 2007 - Enable Appear Offline Status Option

Iím currently using windows 7 and iím trying to enable "appear offline" status option in microsoft office communicator 2007 .

As per many forums the steps are as follows:

1. Open registry editor and go to the following registry entry

Hkey_local_machinesoftwarepoliciesmicrosoftcommunicator

Here my answer is:: when i opened "registry editor" i didn't find "communicator" in "hkey_local_machinesoftwarepoliciesmicrosoft"

What is the problem?


Posted On: 2010-07-18 . View Related Posts . . View 3 Replies .

Printer Error Message - Cannot Print Problem With Current Printer Setup

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Posted On: 2009-12-14 . View Related Posts . . View 2 Replies .

Printer Driver For 64-bit Brother Mfc 9800 Printer

I can't get my brother mfc 9800 printer to work properly with windows 7 64 bit. It seems to work with my other vista machine but i can't find the ms updated printer driver that is theoretically installed in this hp touchsmart computer. I've tried all the worthless troubleshooting wizards and have come up with nothing.

Posted On: 2010-03-01 . View Related Posts . . View 2 Replies .

Usb Printer Icon Disappears When Using Virtual Printer Port

Windows 7: usb printer icon disappears when using usb001: usb virtual printer port, in device and printers folder. I am using brother dcp-185c usb printer, i can see the printer when printing in ms applications but i cannot see the printer in device and printers folder. Also i've noticed that when i change the driver to any other brother or hp†driver, the printer icon appears back. Any idea?

Posted On: 2010-05-13 . View Related Posts . . View 2 Replies .

Win7 Can't Find Printer Port For Usb Printer

I have a canon pixma mp780 printer. It is a usb printer. I downloaded the latest driver, which is supposed to be specifically for windows 7. Windows installed the driver with no problems, but it is having trouble locating the printer port. I have the cable connected on both the pc and the printer. I have tried unplugging and re-plugging them both, as well as restarting the machine. The window for finding the printer port has the following message:

"Caution! Cannot detect the printer port. Check that the printer is on and that the cable is connected. If the port has not been detected even though it is connected, disconnect the cable from the printer and then reconnect it. "

I am at a loss as to what to do next. The window claims it will close once it finally detects the printer port. I have tried to plug the printer into different usb ports in hope that one of them would finally be recognized, but so far it has been to no avail. Do i need to reboot? Is there anything else i can do? I didn't have any problems when i was using windows xp, so i'm sure it is a windows 7 issue.


Posted On: 2010-03-06 . View Related Posts . . View 2 Replies .

Lexmark Printer Error - Trouble Communicating With Printer

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Posted On: 2010-04-27 . View Related Posts . . View 2 Replies .

Printer Is Not Provided On Add Printer Driver Wizard

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Posted On: 2010-01-08 . View Related Posts . . View 4 Replies .

Installed Printer Drivers Stacked Under One Printer Icon

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Posted On: 2010-07-25 . View Related Posts . . View 5 Replies .

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Posted On: 2010-02-11 . View Related Posts . . View 2 Replies .

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Pdf Printer Not Showing In Printer List

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Posted On: 2010-08-14 . View Related Posts . . View 3 Replies .