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Update At Shutdown Hangs Up


Os: win 7 home premium 64 bit oem installed on zt 1. 5t desktop
Service pack level:  do not know. Machine is 2 weeks old and have seen 3-5 successful updates at shutdown time.

Few weeks ago bought a quad-core zt machine that came with win 7 home premium 64 bit os and a 1. 5t hd. Have been very happy with the unit, and have seen some 3 or 4 updates at shutdown with the usual banner "please do not power off or unplug your computer; installing update 1 of x. "  So, would happily head to bed and could hear the unit shut down in five minutes or so.

Not so last evening (fri, feb 26). Saw the update screen at 11 pm, and still there as of 10 am this morning. Yes, can see some sporadic hard disk activity, and the spinning cursor.

Any idea what may be happening, and more importantly how can i break out of the update, bring to a place where i can continue my work?

Btw, have two other win 7 systems that did not have the update last evening: a netbook running home premium 32bit, and a dell desktop running win 7 ultimate. All three are on a home win 7 network.


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Shutdown Hangs / Internet Would Drop Out Randomly

Okay for a while i've had what appeared to be two separate problems with 7:

1) the internet would drop out randomly (it would show the little triangle sign over the bars in the corner). Clicking on the small icon shows the box as usual but any attempt to connect/disconnect, refresh has no effect. On a couple of occasions after clicking a few time is tells me that explorer.exe needs to be restarted (or words to that effect). In any case restarting it just replaces the little triangle with the spinning circle - which last for as long as the computer is left on. In both cases no connection to the internet is possible. I have troubleshooted numerous times to no success, checked all my passwords and thats fine and i can see no discernible pattern in these drop-outs.

2) the second problem i was having was shutdown hangs. It would process everything as normal and then hang where it says 'windows shutting down', i believe. I checked my motherboard (an asus) and corrected that and the problem seemed to have gone away.

Eventually though it reappeared and i relaised that whenever the internet dropped out the computer would hang at shutdown. Now whenever the internet drops out i have to force it to shutdown and restart the computer again. When the internet drops out, as far as i'm aware, every program works fine (such as word etc. ) I just can't connect to the internet or shutdown the computer.

To summarise:

1) internet drops out (happens regardless of internet connection) showing yellow triangle icon
2) computer won't shutdown after this has happened.

I've searched these forums to no avail, so does anyone out there have any ideas what this could be?


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