The @ Key On Keyboard

I have just bought and started using a netbook. I've got windows 7 running and have installed office 2007 professional. The keyboard layout is qwerty. When i use the number 2 key to add the @ symbol to what i am writing, i get speech-marks (") and visa versa with the speech-marks key i get an @.
The number 3 key give a pound (£) symbol instead of the hash. I have been to the control panel to check the region and the keyboard settings, but it all looks normal. Is there a way of changing these keys to they way they are printed on the keyboard?

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