Advertisements:




Missing Drive


Ok, i'm not computer smart, so i'll try to make this as simple as i can put it. Whenever i insert a dvd or cd into my laptop, nothing happens. I try to look for it on my computer and the drive isn't listed. I've also gone through various forums telling others to go into the registry and locate the upper filter or lower filter and i couldn't even find those. How do i fix my drive? Step by step procedures would be greatly appreciated.

View Full Post With 2 Replies

Related Forum Messages:

Please Follow Index to Quick Jump to the Message.


Cd/dvd Drive Has Gone Missing

I have a new computer with windows 7 professional 64 bit and everything was fine but now my cd/dvd drive has gone missing. It's nowhere to be found in explorer and if i insert a cd or dvd nothing happens. I tried the troubleshooter but it tells me i don't have a cd/dvd drive. It's also not listed in device manager. I'm a complete non-techie type of person but was wondering if my drive has just gone kaput or maybe one of the leads internally has become disconnected. The computer is only about 3 months old. I have done all the updates that have been recommended. I would love it if someone could give me some ideas about fixing this.

Posted On: 2010-01-17 . View Related Posts . . View 6 Replies .

Missing A Partition On 2nd Drive

I purchased a new w7 pc. I added the hd from my old pc as a second drive. This hd had been partitioned to a c, e and f drive. However, i can only see the old c & e partitions (now with drive letters e & f). I can't see the old f drive which contained all my burned cd's. The entire hd is 160gb and windows explorer shows the e&f drives equaling about 150gb, which would be correct with the typical loss of some gb's. Does anyone have a suggestion as to what i can do to see the old f drive? Thank you.

Posted On: 2009-11-04 . View Related Posts . . View 5 Replies .

Cannot Access Cd/dvd Drive Missing

Hp dv6646us laptop upgraded to windows 7 - retail version 3 or 4 mos ago just noticed my cd/dvd drive is missing, it is not listed under the device driver i tried several online fixes to no avail. I plugged in my flash drive which is usually drive g and the drive g flash shows up and the cd/dvd drive e, also ! But the drive e (cd/dvd) shows the flash (again) as the subdirectory.

The usb flash drive works fine and is accessible but even though the drive e (cd/dvd) shows up in the device manager (when my flash is plugged in) i can not access the cd in the drive i am somewhat computer literate but afraid to mess with too much that i don't know anything about.


Posted On: 2010-04-21 . View Related Posts . . View 3 Replies .

Ntldr Is Missing After Added Second Drive

I just did a fresh install of windows 7, restored everything and all appeared to be working until i added a second drive. On restart i received the ntldr is missing. With the recovery, i tried the automated. Which said there were no problems. Tried to restart, same issue. With recovery cdin the drive, but not using it to start (no key press), windows boots normally.

Tried bootrec from the recovery cd. No success. /Fixmdr does not solve. /Fixboot does not solve/rebuild bcd does not solve/scanos reports 0 (zero) installationshttp://support.microsoft.com/kb/927392and then, the one d ten t (1d10t) between the chair and the monitor checked the bios settings. The boot order in the cmos setting set the new drive as boot. I know there is a moral to the story.


Posted On: 2010-08-19 . View Related Posts . . View 2 Replies .

Cd-dvd Drive Missing Or Not Visible In Computer

Latest version of cdrom.sys driver is correctly installed and detected in "device manager". Reinstalling is not helping. High-low filters solution does not apply. Filter are not present. When opening the key with regedit. Window 7 automatic troubleshooter detect the problem with the statement "the drive is not assigned a drive letter" but cannot assign a new letter.

"Computer management" detects the cd drive but the drive letter is missing and the assignment a new one is not allowed: when trying to assign a new drive letter manually, the new letter assigned shows in the screen for about one second and immediately disappears again. Different drive letters have been tried in case standard "e" could be somehow locked by some other software or virtual disk.

Using "computer management" i can mount the cd drive it in a folder in other hard drive and explore/operate cd contents without problem. I am using this for the time being as a temporary solution for having access to information in my cds/dvds. This is happening in asus k52jr laptop with windows 7 home premium-64. Dvd-cd driver is a hitachi hl-dt. St dvdram gt30n.


Posted On: 2010-03-13 . View Related Posts . . View 14 Replies .

A Required Cd/dvd Drive Device Driver Is Missing

When installing: missing cd/dvd device driver ("a required cd/dvd drive device driver is missing). I keep getting this on the install screen with the digital river home iso install. Any work around?

Posted On: 2009-10-25 . View Related Posts . . View 65 Replies .

Files Missing / Disappear When Copied On Jump Drive

Copied files on jump drive into new folders on jump drive, using windows explorer; folders now missing. In trying to clean up a folder, i created new folders. Then i moved files into those folders. Almost all disappeared and the one that remained has nothing in it.

Posted On: 2010-02-16 . View Related Posts . . View 3 Replies .

Required Cd/dvd Drive Device Driver Is Missing

Cannot install windows 7 64bit dvd from boot (a required cd/dvd drive device driver is missing". I have a unmodified gateway computer model gm5632e utilizing the g33 express chipset from intel. I purchased windows 7 64-bit from a store and tried installing it. Every time i get to the setup it gives the generic error: "load driver, a required cd/dvd drive. Device driver is missing". I cant get anywhere else in the setup. I understand that there may be an issue with the sata drivers. I am also sure im not the only one with this problem. Any help is much much appreciated.

Posted On: 2010-06-09 . View Related Posts . . View 2 Replies .

Error - A Required Cd/dvd Drive Device Driver Is Missing

Windows 7 upgrade ultimate 64bit from windows vista home premium 64bit - error with "a required cd/dvd drive device driver is missing. I can see many posts for this problem, but the different solutions all confuse me. I am not a pc techie. I was trying to run windows 7 64bit ultimate upgrade from windows vista 64bit home premium on my pc. Before i ran windows 7 upgrade using the 64bit disk i bought from a retailer in sheffield england, i checked on the microsoft website and downloaded windows upgrade advisor.

This reported a number of minor issues, which i dealt with. It did not report any issue with my motherboard or cd/dvd device. I also downloaded easy transfer, but as i had recently rebuilt my pc i did not have many files to copy over so i have not yet used it. I have now rolled back the install, after getting very frustrated trying to obtain the "driver"some of the postings on the web suggest:buying an external usb cd/dvd device. I might do this and try again getting an update for ite it8211 ata/atapi controller driver - whatever that means usb install option involving ripping the disk into a iso image and then making a bootable usb stick.

Why on earth do i need to do this? Surely using a usb external dvd/cd device and putting into that the windows 7 upgrade disk will do the same job?More important what is an iso image? How do i create it? Why should i have to do this?This software has cost me gbp180. 00 when i bought it from currys retail store sheffield uk w/c jun 21st 2010, and i cannot get it to work. It is not at all satisfactory! I deliberately waited till now before buying to make sure a all the bugs were ironed out!

Obviously they are not!My pc was bought new from mesh in may 2009 and the build detail is:mesh desktop pc model xgs pii 955amd phenom ii x4 955 black quad core processor am3 3. 20ghz, 8mb cache ddr2/3asus m4a78-e mainboard amd 790gx hybrid crossfirex - am2+ phenom ii, ddr2- atx8192mb 800mhz dual channel ddr2 sdram2 x 750gb serial ata2 hard drive with 3mb buffer (1. 5tb) raid 0 configuration (stripe)samsung 22x dual layer dvd writer super format +r/-r/rw/ram this shows in device hardware as tsstcorp cddvdw sh-s223b scsi cdrom device.

The driver is located in c:windowssystem32driverscdrom.sys1gb ati hd4890 graphics accelerator hd 3300 gpu - hybrid crossfire xpcie gigabit lan controller featuring ai net 2 - asus m4a78 proi will also try to call microsoft support on 0844 800 2400 using access code 1233 when prompted. However, i wonder if anyone else who has had the same problem with a similar machine can advise how they sorted out the issue.


Posted On: 2010-06-25 . View Related Posts . . View 5 Replies .

Hard Drive Missing In My Computer But Visible In Device Manager

Hard drive missing in "my computer" but installed and visible in device manager. I have just purchased and configured a new computer, intel core i5 processor and asus p7p55d le motherboard with windows 7 64 bit home premium. I have 2 hard drives, 1 250 gig sata drive and 1 500 gig sata drive.
Windows is installed on the 500 gig drive.

In the bios i see both hard drives, in device manager i see both hard drives but in "my computer" the hard drive is missing, which means that i have no use of it. It is there as a scratch disk for the adobe suite of programs. I have tried to physically unplug the drive and re-install it, i have uninstalled it in device manager. I am at a loss why i cannot use this drive, does anyone know how to resolve this?


Posted On: 2010-01-24 . View Related Posts . . View 4 Replies .

Missing Dvd Drive Shows Up In Device Manager With An Error

Tried the troubleshooting recommendations - no luck, uninstall and reboot - no luck - shows up in device manager with an error on the drive - does no show up in directory under c drive?

Posted On: 2010-02-24 . View Related Posts . . View 4 Replies .

Setup Hangs - Required Cd/dvd Drive Device Driver Is Missing

Windows 7(ultimate) setup hangs: "a required cd/dvd drive device driver is missing. If you have a driver floppy disk, cd, dvd, or usb flash drive, please insert it now. " First my hardware i'm trying to get installed:

Gigabyte ga-ma790fxt-ud5p
4 wd5000aaks sata 500gb drives configured as raid5 connected to the sb750

When i start the setup, everything is fine until i hit "install now". Afterwards i'm delighted with 5-10 min. Of "setup is starting", which is followed by "a required cd/dvd drive device driver is missing. If you have a driver floppy disk, cd, dvd, or usb flash drive, please insert it now. "

After that i provide the "ahcix64s.sys" which is the proper sb750 raid driver.

I tried the versions from: http://america. Giga-byte.com/filelist/driver/motherboard_driver_raid_amd_sb7xx_bootdisk_win7-64bit.exe

And the one from amd: https://a248. E. Akamai.net/f/674/9206/0/www2. Ati.com/drivers/whql_sb7xx_raid_vista_3. 1. 1540. 127.zip

Both with the same result: "no device could be found. Make sure the driver files are correct and located on the driver installation media"

Just a side note: i'm installing from a usb flash drive, which has worked already, when i connect a single sata drive in ide mode to the gigabyte sata chip (jmb322); however this is not my desired config, i need to run the system from the raid.


Posted On: 2009-12-27 . View Related Posts . . View 2 Replies .

Load Driver - A Required Cd/dvd Drive Driver Is Missing

I tried to do fresh install of windows 7 ultimate 64 bit version (pls don't recommend 32 bit, as 64 bit support is the main reason for me to switch to win7) on my home pc and installer is requesting for additional driver. I've seen similar problems in other forum threads, however responses does not really help me.

My hw configuration is:
Msi p35 platinum + q6600 + 4 gb ram + few sata hdds + nvidia geforse 9800 gtx, i've downloaded all latest drivers from msi site. I even manage to extract drivers, which require installation (such as all inf drivers, etc). However, windows installer is rejecting all drivers (it allows to select driver but throwing "no new driver found" message after i press "next" button).

So, here is summary of my biggest frustration:
1. Why windows 7 installer rejects all latest drivers?
2. Why windows 7 upgrade advisor is saying that all devices on my computer are windows 7 compatible (on 64 bit report)
3. Why windows 7 installer does not mention device which requires new driver?
4. If microsoft is planning to run qa on its customers i'd like to get my fees!


Posted On: 2009-11-01 . View Related Posts . . View 6 Replies .

Missing Memory

Where is my missing 1gb of ram? I have just purchased an acer asipre r3610 4gb ram with windows 7 home premium 64 bit os. I have read on the web that on a 64 bit os i should get the full 4gb of ram is this correct? Msinfo32 advises me i have installed physical memory (ram) 4gb but then says total physical memory is 3gb. I have spent numerous hours reading the web looking for answers.

My bios correctly reports i have 4096 mb of ram. Msconfig "advanced options" the "maximum memory" is unticked. After checking in resource monitor, i found that 1025mb of ram was "hardware or bios reserved". My inbuilt video card nvidia ion (latest drivers 195. 62), nvidia graphics utility tells me it has 256mb dedicated video memory, 64 mb system memory and 1215 mb shared memory.

I can only assume that this 1025mb ram that is "hardware or bios reserved" is part of the 1215 mb that my graphics card reports is being shared. How can i stop my graphics card from reserving 1025mb ram. Is this something to do with my bios or the way windows 7 handles/assigns memory?

I have read on the web that on a 64 bit os i should get the full 4gb of ram is this correct? I also believe that http://www.microsoft.com/whdc/device/display/graphicsmemory. Mspx says that turning it off shared mvideo memory in the bios doesnt disable the windows feature. Is this correct?


Posted On: 2009-12-06 . View Related Posts . . View 25 Replies .

My Printer Is Missing

Windows 7, x64, 8gb ram. Fresh install, i installed an hp laserjet 6p printer, connected via an add-in parallel port card. Everything worked fine. Today, it's missing. I tried to reinstall and got an error message that says the name is in use. I gave the new instance a different name, finished the wizard, and printed a test page successfully. But still, in devices and printers, no old hp printer, no new hp printer. The parallel port shows in device manager as working correctly.

Googling around showed a similar problem that occurred in xp, but no reports yet in windows 7. Anyone got any good ideas? Where would a find a list of known printers behind the pretty gui?


Posted On: 2009-11-15 . View Related Posts . . View 2 Replies .

Missing Drives

When i open "computer " it only shows my c, d, e & f drives, e & f are my2 dvd drives. I installed win 7 in my self built computer and after i installed win 7 it did not show my card reader drives as vista did. I have actually had to do a complete (format hd) install for a 2nd time.

For whatever reason it never has shown my g, h, i, j, k card reader drives in " computer", it looks like they are not installed yet if you put in a compact flash card or an sd card or any media it takes you can download pictures or whatever is on the cf, sd or what might be on the card you put in to be read with no problem? The usb port on the card reader works fine also, so the card reader is functioning ok.

Now: if you go to device manager & look under disk drives you see this. So they are all there.

Disk drives
Generic " compact flash usb device
 Ms/ms pro usb device
 Sd/mmc usb device
Sm/xd "picture usb device
Hp photosmart 8200 usb device
Maxtor  stm3500  ata device

Then: if you look under portable drives you see  all the card drives;

G: h: i: j: k:

Why in computer" doesn't it show the card reader drives as it did in vista? 


Posted On: 2010-03-02 . View Related Posts . . View 5 Replies .

Missing Cd Drives

So ever since i installed the rc in july, my cd and dvd drives not shown up on the my computer window, however it keeps poping up a 3. 5in floppy drive which i don't have nor do i even have the cable for one hooked up to the mb.

I have gone through the device manager and updated the drivers, the device manager shows that i have both cd and dvd drives hooked up to the mb. I have been able to successfully install programs off the cd drives only as long as they have an auto run feature. Problem now is since there is no icons for the drives so i cant explore any cd or dvd, and any dvd or cd not having an auto run feature cant open, i don't even get the notification window that a disk has been inserted into the drive. I haven't been able to successfully find any 64-bit drivers on the manufactures webpage for the drives. Anyone know how to fix this or whats going on?


Posted On: 2009-09-08 . View Related Posts . . View 7 Replies .

Missing Codec

I am using a software program to analyze subject behavior. It works by opening and playing a video file within the program that can document when defined behaviors are observed based on preassigned categories. I can get the video file to play within the program on my pc at work (windows xp) but cannot get it to do the same on my laptop (windows 7). I the following message invalid media type. (Id 12768)video file e:project videos hl65hl65 07 07 10 h145. Mpg cannot be displayed, the media type is not recognized.

Make sure you selected a valid video file and also have the correct codec installed. Is there a way to find which codec is working with the video file on the xp and download it on my windows 7 laptop? 


Posted On: 2010-07-14 . View Related Posts . . View 2 Replies .

Bootmgr Missing

I'm getting the bootmgr missing error upon startup. The pc in question is the family computer and is only 2 months old, but was experiencing severe slowdown from corrupted files, in order to solve this, my brother tried to reinstall windows 7, but simply added another version of the os. So upon startup, we had to choose which windows 7 we wanted. I restored the computer to factory settings using the startup disks that came with it, and now i am getting the bootmgr error.

I changed the boot settings to run the install disk first, and attempted to repair windows 7 with that, but it tells me it cannot be automatically repaired. And when i click on the "repair my computer" the box from which i should select the operating system to repair is empty.


Posted On: 2010-07-30 . View Related Posts . . View 2 Replies .

Missing Toolbar

Running vista sp1& ie8 normal startup of hotmail in ie8 shows a window with several toolbars at the top. One of these bars contains the new tabs, ie history and several tools icons such as print, page, safety, tools, etc. Within the last day this toolbar is missing only when a hotmail window is opened. The original ie8 home window is normal with all expected toolbars available. On the hotmail window i have right clicked on the available barand selected "customize / add or remove commands" and see that the missing icons are selected. I have searched theforums and found a similar item (http://support.microsoft.com/kb/962963). This did not fix my problem. Any advice?

Posted On: 2010-07-03 . View Related Posts . . View 6 Replies .

Favorites Missing

Over the last 2-3 weeks all the links within ie8 favorites have disappeared. In fact when first clicking on favorites the following error message appears:

"Location is not available - c:users*name*musicfavoritesfavorites refers to a location that is unavailable. It could be in a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the internet on your network, and then try again. If it still cannot be located, the information might have been move to a different location"

Subsequent clicking on favorites within ie8 then just comes up completely blank. I can find all the links within a favorites folder in the music folder location. I don't know why the favorites have been moved and how to rectify this. Any advice would be appreciated.

The problem is on a laptop running windows vista home premium service pack 2.


Posted On: 2010-02-21 . View Related Posts . . View 4 Replies .

Ntldr Is Missing

I have a pc with win 7 ultimate on it and my cat stood on my keyboard and froze the screen (not a clue what he pressed) i restarted the computer and it cam up with an option to start windows normally or repair files. I chose to start windows normally and it came up with the windows logo as if it was starting but wouldn't get past that screen. So i restarted my pc and chose to repair. I tried all the options there and nothing worked.

I restarted my pc again and this time it said ntldr is missing press ctrl+alt+del to restart. I have checked on the net and tried some of the solutions i found there such as disable quick boot (which i can't find anywhere in the bios) any help would be greatly appreciated.

When i press ctrl+alt+del it does exactly the same thing and i tried pressing f8 when it is starting up and nothing happened. Btw i got the pc from a friend and he used to run vista with xp and another drive, don't know if it's still on there and i don't know how to check. I don't know how to set which hard drive the pc boots from so if anyone can tell me i could try that and see if it works.


Posted On: 2010-04-20 . View Related Posts . . View 2 Replies .

Install Missing Drivers

I recently upgraded my lenovo t61 laptop from it's original 100gb hard drive to a 500gb hard drive. After installing windows 7, updating and restarting a few times, i noticed that i was still missing 2 drivers, both called "base system device". I went to lenovos' driver web site, looked through what was offered but could not figure out what was missing. I then called lenovo directly and they said that it was a windows 7 problem, not a lenovo problem so they don't know how to deal with it.

Any assistance to resolve this issue and get me my drivers would be greatly appreciated.


Posted On: 2010-02-10 . View Related Posts . . View 2 Replies .

Missing Memory Total And Available

This is what my system info shows. Win7/64

Installed physical memory (ram) 4. 00 gb
Total physical memory 3. 75 gb
Available physical memory 2. 78 gb

[Video]adapter ram 384. 00 mb (402, 653, 184 bytes)

1. Does the 250k difference between the "installed physical memory" and the total "physical memory" indicate i may have some bad memory?

2. The difference between the "total" and "available is 970mb. If i subtract the video adapter of  384mb that leaves 586mb. Does 586mb of ram seem high for whatever else is going on on my machine?


Posted On: 2010-03-09 . View Related Posts . . View 16 Replies .

Missing Drivers In Win7

I have installed windows 7 on a toshiba satellite a300-1j1 laptop. All devices appear to be working fine. However, under 'other devices' in device manager are two 'system base devices' that do not have any drivers. I've tried using the 'update driver' option to search for drivers but it did not find any. There isn't an original install cd with the laptop so i won't be able to search it for driver. Does anyone have any ideas on how i can identify the devices and drivers please? Thank you for any assistance you may be able to give.

Posted On: 2009-12-21 . View Related Posts . . View 5 Replies .

.ashx Driver Missing

When viewing sites that require the . Ashx driver to view pdf-like documents, suddenly i'm getting dialogue boxes saying that ie8 doesn't recognise the file extension. I'm running xp home edition version 5. 1. 2600 sp3 build 2600 on an msi wind netbook and have ie8 version 8. 0. 6001. 1702

I've googled (sorry) the internet and searched the ms answer site (all too technical for me) but can't find anything to help (except pareto driver cure, which looks dodgy, keeps popping up. Think this is related)? How do i fix this problem?


Posted On: 2009-08-15 . View Related Posts . . View 2 Replies .

Missing Letters On Keyboard

My keyboard's letters fade away after a few weeks of use. I have alerted microsoft to this problem and they have replaced my keyboard, very promptly, twice, making this my third keyboard. I contacted microsoft and asked them what i could do. Apparently nothing! I tried painting the keys with clear nail varnish to no avail. I was hoping that perhaps microsoft could embed the letters on the keys - but so far, nothing has been done to my knowledge.microsoft have been more than helpful in every other respect. Does someone out there have a solution?

Posted On: 2010-03-18 . View Related Posts . . View 2 Replies .

Missing Taskbar On Desktop

From time to time, my taskbar on my desktop at the bottom disappears. I usually notice it when my laptop has been idle for a few hours or more with the lid closed. It also occurs sometimes when it comes out from hibernation. The workaround, i found out, is to right click on the desktop, go to personalize, then screensaver and click preview.

Once the preview initiates, i move my mouse to leave the screensaver and my taskbar is back. It's the damnedest thing. Since i found the workaround, it's not really a big deal but just somewhat of a hassle to do this from time to time. Anyone have the same issue? I have an hp pavillion dv6 with windows 7 home premium also running on a 64-bit machine. Any thoughts on a possible bug?


Posted On: 2010-05-09 . View Related Posts . . View 2 Replies .

Error Bootmgr Is Missing

Well heres the story i have win 7 on my desktop, when i had to activate it i had to use the phone to. It wouldn't go through the internet well. When i did activate it. A program messed up my whole boot process well not the boot process but would give errors constantly. Well i did the system restore. Fixed it then it was un activated, so i used the phone again to activate it. Since the internet didn't go through. Now i messed with a partition that i used to used a system image like the windows recovery. Well i wanted to format the partition and combine my partitions.

(I didn't touch my c:) well now it wont boot it says boot. Mgr is missing. Ugh. Now my question is. Can i install win 7 again with the serial, cause of this? Or can i repair the boot. Mgr ? Like can i run the install again and repair it? Yes it sucks if i would have to install win 7 again but im trying to avoid it.


Posted On: 2010-06-19 . View Related Posts . . View 2 Replies .