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Upgrade Expanding Files Gets Stuck At 21%


I am trying to upgrade from vista to windows 7 and when the install program is expanding out windows files, the install gets stuck at 21%. What should i do? I am installing from the downloaded student offer version of windows 7. I have let the install hang at 21% for 16 hours before turning off the computer.

I haven't heard any upgrade from vista to windows 7 take this long. When it reaches 21% i can no longer boot up vista and i have needed to restore my laptop to its factory settings. I am running 32 bit windows vista and have bought a 32 bit version of windows 7 upgrade.


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Win 7 Freezes At Expanding Files

I have an hp dv4-1275mx and i have problems upgrading from vista 64 bit service pack 2 to windows 7 home premium 64 bit. I ran the windows 7 compatibility advisor initially and corrected any issues ( it now indicates that there are no issues), i updated all the components of windows vista before beginning the upgrade. I also updated all the drivers and pre-installed software that came with the hp laptop (such as hp media-smart software).

Anyway i purchased my copy of windows 7 online from digital river from a student promotion ( but i also received the dvd disc which i am using for the install)

The computer copies all the files and then when it moves to expanding files it goes to 20% and then reboots and at that point a secondary window pops up but flickers on the screen (it says something about continuing windows installation and asking if i want to cancel installation yes or no) this flickering window disappears at the 28% mark but then it only goes to 36% and then it reboots and it chooses windows rollback and informs me that the windows 7 installation was unsuccessful. There is no error code.

I called microsoft tech support and they thought it was a ram issue, so i interchanged  the ram modules and tried installing with the same result, and i tried only using one ram module installed during installation with the same result.

I then tried booting the laptop from the windows 7 disc and it starts off loading windows files and then it moves to a blue windows 7 installation screen and you briefly see a window pop up to select what language you want to choose to intall, but then it goes to a black screen and reboots the laptop.

Lastly hp informed me that maybe there was a conflict with some of the software installed on the harddrive with the installation disc, so i removed the harddrive from the laptop, hooked it up to another computer as a usb drive and reformatted the harddrive completely. Re-installed the harddrive and attempted to boot the laptop from the windows 7 install disc but i encountered the same problem as before where the computer reboots.

I thought it might be a problem with my dvd drive, but i rebooted my laptop with my recovery discs and it stared the hp recovery manager without a hitch, so i am pretty sure that there is no problems with my dvd drive.


Posted On: 2010-02-15 . View Related Posts . . View 6 Replies .

Win 7 Install Pc Freezes Up At Expanding Files

Windows 7 clean install may require special drivers either for the amd athlon 64 processor, for the wd sata hard drive, or the via gigabyte motherboard. My experience: i booted up factory legitimate dvd of windows 7 install disk and partitioned/formatted hard drive, installed sata driver (the same floppy with the drivers for the sata drive that i used with my previous windows xp installations), and proceeded with installation.

The install showed that it copied the files with no problem. Then at "expand files" the installation freezes at 18% expanded. I have experimented with the bios by selected raid or ide as the setting for the sata drive, but it doesn't work with either setting. The hard drive is an empty 80 gb western digital hard drive. I guess i need either a driver for the motherboard, the processor, or the hard drive.


Posted On: 2009-10-26 . View Related Posts . . View 2 Replies .

Error Code 0x80070570 When Expanding Installing Files

When i attempt to install windows 7 on my new computer i receive the error code 0x80070570 when it gets to the expanding windows files stage. I also receive the message "the file or directory d:/$secure is corrupt and unreadable. Please run the chkdsk utility. ". I've tried formating, switching the sata ports the hard drive is plugged into, and switching the onboard device mode from sata to ahci and raid with no success. It is a 64 bit edition of windows 7 home premium.

Posted On: 2010-02-11 . View Related Posts . . View 2 Replies .

Gathering Files, Settings And Programs Stuck At 0%

I am upgrading my computer to windows 7. It is currently on the "gathering files, settings and programs". It has been on 0% for about two hours. Is this normal?

Posted On: 2009-10-23 . View Related Posts . . View 4 Replies .

Windows Stuck At Loading Files, Can't Run Repair

Ever since i got a power outage friday my pc has been stuck at loading files, so today i managed to get my hands on the windows installation dvd, the problem is that i simply can't run the repair, not even using the dvd, directly through windows it simply gets stuck on loading files, no mater what choice i select on the boot manager, and through the dvd it gives me an kernell dll missing error, again no mater what choice i select on the manager it is the same error.

Error: file-system check failed, error: 126 clusters are referenced multiple times. Ntfs is inconsistent. Run chkdsk /f on windows then reboot it twice, the usage of the /f parameter is very important! No modification was, and will be made to ntfs by this software until it gets repaired. But, i obviously can't run the chkdsk /f since i can't get on windows. Seems the problem is related to the sudden power outage, but i don't understand why even the dvd is having problems booting up.


Posted On: 2012-09-30 . View Related Posts . . View 6 Replies .

Upgrade From Vista Getting Stuck At 87%

Windows 7 home premium (x32) upgrade from vista hp (x32) is consistently getting stuck at 87% in the "gathering files, settings, and programs" stage. The compatibility tool indicates no conflicts. I've uninstalled virus protection, tv tonic, itunes, and logitech quickcam (as previously indicated by the compatibility tester. ) It does say i should download an updated realtek rtl8187 wireless driver to install *after* win 7 is installed.

I've left it running up to 14 hours, stops at the same place (87%) every time. (Though the file count is different everytime, so the actual absolute number varies. (e.g. This time it's 503490 of 592438. ) C:windowssetupact. Log hasn't been written to since the install first began, and indicates no errors. Setuperr. Log is empty. Any ideas?


Posted On: 2009-10-24 . View Related Posts . . View 14 Replies .

Stuck On Step 3 Of Upgrade

I'm just wondering if anyone could help with my very annoying windows 7 upgrade problem. I'm trying to upgrade from vista home premium to windows 7. However, i am currently stuck on step 3 where you have to put the 1st cd back in again to install the drivers nd applications for windows 7. So windows 7 is now running on my computer but my pc for some reason is refusing to run this disc again. It means that i cannot use any of the programs on my computer except the internet. Is anyone else having these problems?

Posted On: 2010-03-22 . View Related Posts . . View 2 Replies .

Upgrade Stuck In Reboot Loop

Received my win7 upgrade (going from vista 64 to win7 64) from arvato digital service, the 3rd party vendor handling hp's win 7 upgrade. After using their "insert this disc first" compatibility application, and an update of bios and i was set to go.

At some point during the installation (i really don't think it was at 62%) the upgrade restarted my system and i was stuck in the endless reboot loop i've read about. I was able to still boot vista. After trying unsuccessfully to upgrade 2 more times with the same results i've given up.

This took place on an hp dv-6 1230 laptop; vista 64; 4gb; core 2duo 2. 1ghz

I want to vent my disappointment with ms or arvato or hp, who knows which one is responsible. I just know that a day was wasted and the desired result was never reached. I know it could have been worse, but as a teacher with access to many impressionable minds, i am quite tempted to go on an all out assault and tell every student i teach to avoid ms. But what's the use? Just hugely disappointed is all.

I know there is a fix for the upgrades hanging at 62%, does anyone know of a fix for this reboot loop that occurs at the first point the upgrade opts to restart?


Posted On: 2010-02-10 . View Related Posts . . View 5 Replies .

Upgrade Stuck In A Reboot Loop

I successfully upgraded from vista ultimate to w7 ultimate about a month ago. To cut a long story short. The other day i lost internet access after completely removing zonealarm free v9. After exhausting all known possibilities i chanced on a repair/upgrade install to hopefully replace any lost files. The installation started ok and after several hours completed all the file transfer process and then came up with the following error: "windows could not parse or process the unattended answer file for pass [specialize]. A component or non-list setting is specified more than once in the answer file. "

Clicked ok (which was the only choice) a black screen appeared with a message in the bottom right advising "this copy of windows is not genuine" which is untrue! Then it rebooted. Choices at reboot are windows 7 or rollback windows 7. Both lead to eventual automatic reboot.

How do i get out of this mess and hopefully restore my windows 7. Pc is an asus n50v notebook which came with vista ultimate 32 bit. Originally upgraded to w7 with asus supplied windows 7 upgrade disk. If i try to rollback - i get the error pop-up: the computer restarted unexpected lyor encountered an exception error. Windows installation cannot proceed. To install windows click ok to restart the computer and restart the installation.


Posted On: 2010-04-18 . View Related Posts . . View 3 Replies .

Upgrade Stuck After Dvd Was Removed

I've started the upgrade process on my laptop (from vista), but since the dvd drive has malfunctioning issues  i tried to run the process on a dvd drive located on my network (desktop). Everything looked good, the process reached the final stage of upgrading (transferring files, settings and programs) when suddenly  stopped in57%after a power cutback . The network dvd drive was restarted but the process of upgrading in my laptop won't start. It says transferring files, settings, and programs (57%) . Please wait. I can't even reset the procedure. !

I pray for a better solution than formatting and deleting every precious file i go there, so please . Help![Updated] i waited for the battery to run out, turned on the laptop and now i seethe upgrade was not successful. Your previous version of windows is being restored. Do not restart your computer during this timei believe it will get as it says.


Posted On: 2010-07-12 . View Related Posts . . View 2 Replies .

Upgrade Fails At Transferring Files At 60%

I have a toshiba satellite m305d-s4829 laptop. I tried running the upgrade exe. Fails. I can't really catch the error message but it goes to a blue screen, and all i see is the word memory on the screen. This happened like 3 times. I read around on here, and it seems drivers can affect the upgrade process. I go to the toshiba website and download the toshiba upgrade assistant. I run it. It's automated. Does some downloads, uninstalls somethings, and prompts me to run the windows 7 iso.cool.

The upgrade gets around the same point and fails for the fourth time. What gives? I apologize for not being more specific on the error message. It clears from the screen very quickly and sometimes i even miss it. Any help is much appreciated. I rather not clean install. I have many audio production programs and i rather not have to spend days getting my stuff back in working order.


Posted On: 2010-01-06 . View Related Posts . . View 4 Replies .

Removing Offline Files In Win 7 After Upgrade

Removing offline files in windows 7 after both windows upgrade to 7 and elimination of server drives that were mapped with offline files enabled. Installed windows 7 on vista ultimate laptop. Same time the server blew up eliminating two mapped drives with substantial offline data remaining on the now windows 7 machine. I have disabled the offline files in sync center and rebooted. Where do i look to find the now hidden offline files so that i can remove them?

Posted On: 2009-11-08 . View Related Posts . . View 2 Replies .

Transfer Vista Programs And Files To Win 7 After Upgrade

I couldn't upgrade from vista home to windows 7 premium. But i successfully installed windows 7 anyway. So how do i transfer all my old vista programs and files from a external hard drive to window 7. I tried using the easy transfer unsuccessfully.

Posted On: 2009-12-03 . View Related Posts . . View 4 Replies .

Upgrade From Xp Cannot Find Location To Store Temporary Files

When attempting to install windows 7, i get a window asking 1) check compatibility on line, ( already done, no real problems ). Or 2) install now. When i click install now, i get a window 'setup is saving temporary files' i then get a message 'windows cannot find a location to store temporary files. To install windows, make sure you have a partition on your boot disk has at least 686 mb of free space. Error code 0x80070490

I am running xp home. Here is plenty of room on the disk, but it is not partitioned. My disk management menu's will not allow me to create one


Posted On: 2010-01-11 . View Related Posts . . View 2 Replies .

None Of My Programmes Or Data Files Appear To Exist After Upgrade From Vista

I have just installed windows 7 ultimate upgrade. My file structure remains from vista, but none of my programmes or data files appear to exist. Having upgraded, i can't find any of my programs or data files. I have upgraded from vista 32bit sp1. How do i get them back?

Posted On: 2009-11-01 . View Related Posts . . View 4 Replies .

Cannot Locate Driver Files For Ide Controller During Upgrade Installation

I just bought the windows 7 home premium upgrade family pack which entitles me to upgrade all three of my computers, i was told. I have installed it successfully on my gateway desktop with vista home premium without a problem. I anticipate putting it into my l vista laptop.

I've tried to update another xp dell desktop, but keep running into a wall. The installation program asks me to choose a hard disk partition onto which i should install the update. One of the partitions is marked "reserved", so i choose the other. But i can go no further in the installation until i locate driver files for the ide controller.

I've tried finding such files on the windows xp disk, in cwindowssystem32drivers (since that is where device manager says they are) and on the windows 7 disk itself. So far, no matter what driver file location i have tried, i cannot get beyond that point in the installation. I realized that upgrading windows xp to windows 7 would mean losing my data and other installed programs and am willing to do so because i'd like all my computers on the same os and the use of 'homegroup'. Please advise on how to get beyond this point in the installation.


Posted On: 2009-10-26 . View Related Posts . . View 7 Replies .

Update Stuck At 18%

I have a problem with the installation of a windows update. It's set to check and install updates everyday at 3:00am. The problem is that in the task bar (the lower right side) it displays a "windows is installing updates" sign, and it has been stuck at 18% for the whole time. (A couple days now. ) The installing update window says it shows that "1 of 8 updates" are being installed. I tried to stop the installation a couple of times, but nothing would happen. It would just show the "stop installation" button faded, but it still shows the installing updates display.

I've tried to disable my firewalls (mcafee and windows firewall) and tried to stop the update, or redo the update, but it still hasn't done anything. I think it might have to do with a microsoft office update, because i was trying to uninstall the trial version of microsoft office today, but it wouldn't install, it just stayed without showing any progress of the uninstall.

The last updates that were successfully installed according to the windows update screen is 8/24/09, and it checked for updates today with no updates available for download/install.


Posted On: 2009-08-27 . View Related Posts . . View 2 Replies .

Itunes Program Stuck

I have windows 7. My itunes program is stuck on the desktop. I can't use it, i can't close it, i can't move it. It's just stuck there. I can use other programs, but when i close them, the itunes program is still stuck on my desktop. It doesn't go away if i right click on the itunes icon at the bottom of the screen and click close. It doesn't go away or respond at all if i try to click the red x close square at the top right of the program window. It doesn't go away if i turn off the computer and turn it back on again.

Posted On: 2009-11-30 . View Related Posts . . View 2 Replies .

Update Stuck In A Loop

Problem: windows update constantly prompts me to "restart your computer to finish installing important updates". After restart i can boot successfully, but after a few minutes the "restart your computer" dialog again appears.

The update that appears to be triggering this is listed in the windows updates log file as:

     Update for windows 7 for x64-based systems (kb980408)

     Installation status: pending
     Error details: code 80242014

No subsequent updates can be installed, as windows update indicates "windows update cannot currently check for updates, because you must first restart the computer so that a previous installation can be completed. "

Machine configuration:

Intel  i7 920 running at 2. 67ghz    
6 gb ram, 64-bit windows 7 (came installed on the machine)
Os version = 6. 1. 7600. 0. 0. 65792
Os product type = 0x00000030
Computer brand = dell inc.
Computer model = studio xps 435t
Bios revision = a13
Bios name = default system bios
Bios release date = 2009-02-06t00:00:00
Locale id = 1033

Antivirus: symantec endpoint protection, version: 11. 0. 5002. 333

Approaches i have tried to address this error:

1. Using "uninstall programs" i have uninstalled this windows update and rebooted. After doing this kb980408 is no longer listed as being installed, and yet the reboot prompt continues to appear. I also did a full virus scan (no viruses) and also verified that there is plenty of disk space.

2.system restore. Unfortunately i don't have restore points going back far enough to when this first started happening.

3. Manually downloading and installing the windows update, then rebooting. I had hopes that this would update whatever registry entries are causing the problem, but instead all i have now is a second pending entry in the windows update log:

     Update for windows (kb980408)
     Installation status: pending
     Error details: code 80242014


Posted On: 2010-05-18 . View Related Posts . . View 4 Replies .

Stuck In Sound When Using Internet

When i play a audio in media player while using internet the sound is stuck for a second in apx 5 minutes this is happened continuously in 5 min intervals, i checked this with out connect to internet and using another player then its ok  trouble is occur when using internet. I use only internet explorer and os is windows 7 ultimate, and i also want to synchronizing option in media player, how can i do it?I thing problem is in explorer or in media player, plese give me a solution, this happened in my laptop, . Some times when i remove a pen-drive while playing mp3 in media player this is also occurs.

Posted On: 2010-01-19 . View Related Posts . . View 2 Replies .

Error Code - 19 - Usb Stuck

I have a 8gb usb struck which work fine. After a windows reboot without safely remove the device. It cannot use any more.

Syndrome: when double click the drive letter (g:), pop up "please insert a disk into removable disk"
Disk management: no media on the disk device management: windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Tried: put into other windows xp, windows vista and has the same result installed some usb format tools such as hp's one uninstall the driver and detected with the same result. Does anyone has any idea to fix it?


Posted On: 2010-05-10 . View Related Posts . . View 6 Replies .

Flash Game Movement Is Stuck

This problem is really starting to annoy me. For some strange reason, whenever i play any type of flash game that involves the arrow keys or wasd, the object that is being moved continues in one direction after a short time. There is nothing i can do to stop it. I have tried playing the same game on multiple web sites, but to no avail. What is weird though is that the arrow keys and wasd work fine while using programs like microsoft word and with non-internet games like command-and-conquer and world of warcraft. Please help me. I have already tried to reinstall macromedia flash player, but that didn't work.

I do have windows vista home premium


Posted On: 2009-04-23 . View Related Posts . . View 3 Replies .

Startup Loading Screen Gets Stuck

Im an running windows 7 64bit home. Ive been having a problem with the start up as windows 7 loading screen gets stuck and i have to restart a few times for it to start properly i also run the start up repair program that find nothing wrong at all. This happened after windows automatically downloaded some updates about a week ago and hasn't been right since.

I have seen many people on a few forums having this problem with windows 7.


Posted On: 2009-12-24 . View Related Posts . . View 2 Replies .

Computer Stuck In Safe Mode

I have my toshiba  satellite in "safe mode", (don't know how it happened, therefore cannot setup restore point. How can i exit safe mode and not lose any  work settings etc. My toshiba is in safe mode. Windows 7 home premium. Multiple users but nobody knows how got in safe mode. Therefore i cannot create a restore point. How do i exit safe mode without losing and/or compromising the integrity of my work and programmes?

Posted On: 2010-07-17 . View Related Posts . . View 2 Replies .

Mouse Gets Stuck Randomly On Excel

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Posted On: 2010-05-01 . View Related Posts . . View 2 Replies .

Creating A New Toolbar Stuck In Taskbar

Since windows 95 or 98, i have been creating a toolbar of my most used and best loved programs along the side of my screen. I haven't been able to figure out how to do this with windows 7. Please help me get back to work is there anyway to accomplish this?

Posted On: 2010-04-12 . View Related Posts . . View 3 Replies .

Installation Of Win 7 Stuck In A Loop

My toshiba a305 displayed "no bootable device - insert boot disk and press any key" so my husband decided to do a clean install of windows 7. Laptop originally ran vista and was upgraded via download to windows 7. At 77% screen showed that there was not enough memory left to complete installation of windows 7. Now it is stuck in a loop. It will not revert and it keeps trying to run set up and ends with " the computer restarted unexpectedly or encountered an unexpected error.

Windows installation cannot proceed. To install windows click ok  to restart computer and then restart the installation" how can i get it out of this loop? I had the vista recovery discs so hubby changed the hard drive but when we try to use the recovery disk it does not recognize it. It displays. "Intel undi, pxe-2. 1 (build 082) copyright (c) 1997-2000 intel corporation pxe-e61:media test failure check cable pxe-mof:exiting pxe rom no bootable device-insert boot disk and press any key"is this a windows problem? I have backup of all info on the laptop so do not care about wiping it clean. Please any suggestion? Love this laptop but it is out of warranty. Any help appreciated.


Posted On: 2010-07-08 . View Related Posts . . View 2 Replies .

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Posted On: 2010-02-16 . View Related Posts . . View 2 Replies .

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I have a brand new toshiba satellite laptop and it has windows 7 on it for it's operating system. I've done all of the critical and suggested updates from windows update successfully. Periodically i've noticed that when i power my laptop on, it goes through the normal boot-up cycle and then gets to the welcome splash screen prior to loading the desktop, and then never goes to the desktop.

It just stays stuck at the screen that says "welcome". If i power off the laptop and then start it back up, it will give me the option of starting in "safe mode" or "normally". If i choose normally, sometimes it will startup and work perfectly. Sometimes it may take a try or two (still getting stuck at the welcome screen). Any idea as to what is causing this?  This laptop is just slightly  more than two weeks old.


Posted On: 2009-12-25 . View Related Posts . . View 2 Replies .