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Browsers Won't Connect To Internet


I’ve been contacting verizon since june 7 to get my desktop at home on-line. I use ie. Evan tried foxfire and safari. No one seems to be able to get me on-line. Even had a computer technician that i paid to come out, and he says it's verizon. Finally, verizon sent a field technician out twice and each time he was able to get me on-line after several hours and phone calls. It lasted for 2 days each time. After it went down the 2nd time, called verizon back and they said i had a defective modem 6100f because red light didn't go on.

Sent a new westell 6100g and the light now goes on, but it's red. Called back and spent some time with a support technician and he said there was some kind of outage in the area, he didn't know what. Told me he'd call back in 4 hours. Never heard from him. I plugged the ethernet connection into my laptop and the red light is still on the modem. I just want to know what avenue to pursue to fix my problem. I’m going to starbucks daily just to be able to use my laptop.

Verizon doesn't seem to be able to fix the problem. And i don't want to get a new computer if the internet connection doesn't work into the house. They put a filter on the outside at the box so i didn't have to put filters on my phone lines. My neighbor right next door has dsl and isn't having any problems. Does anyone have a solution? I still have window 2003 on my desktop.


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