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Software Legitimacy


I purchased a new laptop in late december 2009 which came pre-loaded with windows 7 and there were no problems until a few days ago when i started getting messages pop up to say i might have counterfeit software or build 7600 of windows 7 is not genuine. I followed the steps regarding activation and i ticked all the boxes. I have a 25 digit product code on a genuine certificate of authenticity on the laptop. I have looked at the update history and note that there was an update applied on january 31st called office genuine advantage notifications (kb949810) and i am wondering if this update has caused the messages to start appearing.

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Upgrade Issue With Dvd-ram Driver Software/bd Driver Software

Unable to find the following: dvd-ram driver software/bd driver software. The following issues are preventing windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

For these items, make the following changes:

Uninstall these programs. Open control panel and search for "uninstall a program".

Dvd-ram driver software/bd driver software.


Posted On: 2010-01-18 . View Related Posts . . View 2 Replies .

Cannot Reinstall Software

I purchased an add on to fsx which the manufacturer said is compatible to w7. Yet, the software did not work in fsx. The manufacturer suggested uninstalling and re-installing it. But when i did that i got an error saying it was error code 0 i cannot reinstall because there was a read only file in the folder. Meanwhile, another game stopped working. I uninstalled it  and reinstalled it. That game's opening screening appears, but the game cannot load.

Someone suggested that this is due to w7 security protections. I do not know if that is the case but a solution to this (and if anyone has a way to make w7 behave like xp) would be much appreciated.


Posted On: 2010-02-07 . View Related Posts . . View 2 Replies .

Motorola Software Not Installing

Motorola software not installing and directing me to a site for windows vista when i'm running 7 for 'usb core component' updates. I am running 7 ultimate and i want to install motorola phone tools for my motorazr v6. But when setup comes up it tells me i am running vista (i'm actually running 7) and tells me to go to http://support.microsoft. Om/kb/941600. The site know im running 7, but wont redirect me to the 7 equivalent. Can anyone tell me if there is, where i would download these sort of updates please?

Posted On: 2010-01-10 . View Related Posts . . View 2 Replies .

Cannot Load Printer Software

Few days back i have purchased note book with preloaded win-7. I have a hp photosmart printer model 3108 for my personal photography hobby. Software of this printer is not getting loaded in win-7 i.e. Win-7 is not compatible to printer cd. In other os like 98, me, xp there is such problem. Than why in win-7. I have taken up this issue with hp but issue is un-resolved. I hope u will resolve the issue & provide me suitable solution which enables me to load printer software.

Posted On: 2010-07-14 . View Related Posts . . View 2 Replies .

Driver Software Installation

I have a problem with windows driver installation. My notebook has a bluetooth and is already installed with proper driver. Every time i boot the machine the "driver software installation" starts and finalize with saying that device driver was not successfully installed. Furthermore the detail describe this is caused by bluetooth peripheral device. Actually i tried to connect my bluetooth phone before but did not succeed. Every time i reboot the same thing happens.

Now, i have disabled windows update, i have disabled the devices and also tried the device installation settings in the control panel etc. But nothing stops this "driver software installation" from starting at the next boot. Is there any way to disable the "driver software installation" from automatically running again and again?


Posted On: 2010-01-04 . View Related Posts . . View 2 Replies .

Jasc Software Not Working

I have a new laptop with windows 7 premium pre-installed by dell. I loaded some jascphoto software that i purchased numerous years ago with my dell desktop. When i purchased my laptop i was told this software would be compatible with my new computer and its os. The install seemed to go fine. I am able to open the product and move around in its offered programs but it does not read or even recognize for that matter that i have a photo dvd in the d drive.

I am very, very green at all this computer stuff. I have been limping around 'help' options and searches and have found that this software is being considered for compatibility by microsoft and the software maker. I am concerned that if i attempt any of the suggestions on the forums that regard making older software compatible with 7 that i will get way too over my head a screw things up. Would you suggest that i wait until the compatibility is decided between ms and jasc and just use the ms program that came with my 7?

So that being said. If i do go back and use the program that came with 7 how do i return that to my default program?


Posted On: 2010-01-04 . View Related Posts . . View 3 Replies .

Anytime Upgrade Software

I tried to install the windows 7 ultimate anytime upgrade. My computer stayed on the installation window for 2 hours and then crashed. After windows 7 recovered, my windows anytime upgrade application cannot be found. I have spent over 30 minutes on the phone, transfered to three departments and finally got the answer that i need to talk to technical support 10 minutes after they closed. Technical support closes at 12am edt. How does this help me on the westcoast when i might be getting home at 9pm pdt? I need support now with getting the application download.

Posted On: 2010-03-31 . View Related Posts . . View 2 Replies .

Emulation Software Conflict

After downloading the latest patch for battlefield 2142 deluxe i received a message that stated "conflict with emulation software detected", ea support states this is because the game is being ran on a virtual drive and suggested i deactivate the emulation software. I am unable to locate any procedure for doing so. Will doing so affect any other operation ? I have a hp pavillion d4790y , vista home premium 32 bit, intel core 2 cpu (email removed for privacy) , geforce 7500 gpu, 2. 00 gb ram, service pack 2

Posted On: 2010-02-28 . View Related Posts . . View 2 Replies .

Region Free Software

I don't want to change the region on my laptop so i got region free software (dvd region + css free, trial) but it doesn't work. I have used this before and it was fine but i'm wondering if my windows 7 upgrade has something to do with it. I'm in region 4. The first region 1 dvd played fine at first but then it totally shut down the player every 15 minutes and i had to keep re-starting it and re-selecting the subtitles and find the chapter. The second one doesn't even recognize the software and asks me to change my region (no way). What's a good region-free software pack? I have heaps of different region dvds so i don't want to be stuck with just one region.

Posted On: 2010-05-04 . View Related Posts . . View 3 Replies .

Bernina Artista Software V.4

I am unable to install bernina artista embroidery software v. 4 on windows 7; software was purchased 4 1/2 years ago at a cost of $750. 00. It ran fine on my xp system (crashed). I talked with bernina tech support and was told they are not providing a fix but said i could buy an upgrade at a cost of $450. 00! They are now on v. 6 which has more bells and whistles but basic functions are the same. Any suggestions on how i can install and run this software?

Posted On: 2010-06-01 . View Related Posts . . View 4 Replies .

Incompatible Software With Ie8

I have an hp laptop with windows vista and ie 8, and kaspersky anti-virus. For my job i have to install an add on called ibm afp viewer. I have installed the viewer numerous times without it ever even appearing in manage add-ons. I finally called it for my company and asked for a solution and was informed that the viewer is not compatible with ie 8. "Is it even possible to downgrade to ie7? The software on my laptop is what came when i purchased it. Is it safe to downgrade to ie 7?

Posted On: 2010-02-09 . View Related Posts . . View 2 Replies .

Downloading Of Software Disappears

For the past few months whenever i go to download software from the internet or download a pdf file, they never show up. I get the download status window and it tells me that it is complete, but i always either download to my desktop or my documents and nothing ever shows up. I even do a search for the file and windows vista tells me it does not exist. This is getting very irritating and hoping that coming to this forum helps. I am not sure if it is a some setting that has changed or what. Looking forward to any help.

Posted On: 2010-02-20 . View Related Posts . . View 3 Replies .

Update Software Does Not Work

I have vista with service pack 2. The last updates according to the update history were 12/11/2009. Since then the windows update app keeps telling me there are updates available, when i click on the notice, the windows update app starts then goes into a loop. First it will say that windows update itself needs to be updated and proceeds to download and "install" the update. The screen notes that it will close after updating. It never does, but a new message comes up to "check for updates for your computer" in a red bar above the button.

I click this and after churning awhile it again tells me that windows update needs to be updated "install new windows update software". This keeps going on forever in an endless loop. Can i manually download the windows update software and other updates directly from the microsoft site? I have checked for conflicts with norton, none exists.


Posted On: 2010-01-08 . View Related Posts . . View 2 Replies .

Software To Organise Contacts

So with my android phone upgrade i think it's time i organized all my phone contacts, email, messenger, skype, social network. What can people suggest me, what formats are most 'universal', what programs to use to edit, import/export, save, etc?

Posted On: 2012-01-01 . View Related Posts . . View 6 Replies .

Hp C4480 Printer Software Problem

I am trying to connect my new hpc4480 printer to my toshiba laptop and it says i do not have the latest software. My laptop is one week old with windows 7 on it. I have been to the hp website and downloaded the drivers and am still having problems. Windows 7 and hp c4480 printer compatibility problems.

Posted On: 2009-12-26 . View Related Posts . . View 2 Replies .

Software For This Device Has Been Blocked - Code 48

Can't find out where to download a dvd/cd-rom driver for windows 7 windows 7. My computer won't even pick up my dvd/cd-rom device. And it says it's actually up to date which is strange because it also says "the software for this device has been blocked from starting because it is known to have problems with windows.contact the hardware vendor for a new driver. (Code 48)".

Posted On: 2010-04-15 . View Related Posts . . View 3 Replies .

Driver Software Was Not Successfully Installed

Device driver software was not successfully installed after installed external hard drive. I installed a western digital external hard drive recently with no problems, initially. I now receive the error message "device driver software was not successfully installed" and can get no updates from windows 7 nor do i see any drivers that are necessary for this product, but still receive the error message (yellow in triangle) "my passport 070 needs troubleshooting".

Posted On: 2010-02-03 . View Related Posts . . View 2 Replies .

Registerlink Software Program Not Opening

I am installing registerlink software on my new computer to talk with my cash register. I have spoken with their company and they assured me that this file works with windows 7. I have win 7 home and i can install the program just fine. Everything looks as though it installed ok and i have a desktop icon for the program. However, when i double click the program my mouse arrow goes into "wait mode" (swirling circle next to arrow) for maybe 15 seconds and then it goes back to normal and then no window opens, not even an error box. Any ideas?

Posted On: 2010-04-29 . View Related Posts . . View 3 Replies .

.net Framework 3.5 Corrupt Software

Microsoft updates done by me manually. "These updates failed to install:  update to .net framework 3. 5 service pack 1 for the .net framework assistant 1. 0 x86 (kb963707)" reading all the .net complaints on this forum gives me one gigantic headache. First of all, these .net frameworks seem to be a necessity in order to view/surf the web. I never did anything to alter my .net frame work, and actually didn't even know it existed until one day, i started getting errors along with my ms automatic updates. Would this not indicate that ms has created software that has a flaw in it?  Seeing as how i never did a thing in the world to alter this function in my pc.

Disgusted that the expectation is that we consumers need to clean up ms' corrupted software. I think a more appropriate expectation would be that ms needs to fix their own corrupted software, and while your at it, have an auto-update tool that fixes it for us at the same time security updates are downloaded. I don't have the time or patience to fix problems like this that i had no part in creating. If you have an ms representative in my community, i would like them to come out and see my pc and fix this for me.

I have continually tried to use all of the steps advised, to no avail. They all fail. Something needs to be done about this, otherwise this is the equivalent of fringing on being reported to the bbb in regards to offering a reasonable solution to a problem that exists with ms products not delivering the intended service to the consumer. Not only is the software corrupt, but it uses a ton of memory and has degraded the functions of everyday use of my pc.


Posted On: 2009-11-17 . View Related Posts . . View 5 Replies .

Computer Shops And Oem Software

I have questions about the practice of installing oem software for customers in a pc repair shop setting. Q. A customer has lost their install media for an oem version of windows. They have a valid case badge. Is it legal for a shop to use their own media to install the software, but input the customers' valid genuine key and activate it for them?Q. If yes above, how does a pc repair shop legally obtain copies of the oem software? Is it possible to obtain only a copy of the software without an accompanying key? (The "key" is supplied by the customers' case badge) many repair shops are forced to download pirated and possibly corrupt/infected versions of these softwares for lack of a valid, legal and easily accessible method to obtain just the software.

If there exists a way for system builders to legally download genuine windows without keys i am not aware of it, but in the long run this option is a safer solution for end users taking their pcs in for repair. Q. The purchase of any installation disc is actually for the "key" itself, and not for the software? I have asked a few sources and they seem to want to dance around these "grey area" questions. I look forward to an official response.


Posted On: 2010-08-16 . View Related Posts . . View 5 Replies .

Cannot Find Support From Hp About Printer Software

My printer is unsupported in windows 7 by hp  its really software print package called photosmart premier  i was using as used it to print on printable cds printer photosmart d5160. I was thinking of partitioning hard drive which running windows 7 64 bit. And putting xp on new partition so i can run software as before. Question can  i do this , if so how  i did have duel boot system before but i think i had to put xp on first and then new partition windows 7 when in its beta stage i don't want
Uninstall windows 7 and go through this process again .


Posted On: 2010-04-22 . View Related Posts . . View 6 Replies .

Cannot Use Administrator Rights To Install Software

I upgraded to windows 7 from vista 64. I had the following issue in vista. One of the dlls (16 bit?) Would not load and every time i restarted the laptop (sony vaio), it would not load and gave me a reminder. I have the same issue with windows 7 and the following. I can not load any software, getting the message that i do not have access to keys (in the case of itunes). It will not accept windows updates. I have a freeagent drive and it will not allow it to back up in any form. I attempted to do a 'burn down' installation of windows 7, to clean out any prior programs or data and it will not let me initiate any action from the windows 7 disk at all.

Posted On: 2010-04-23 . View Related Posts . . View 2 Replies .

Garmin 305 Software Compatibility

I have a garmin 305 and cannot get the training center program to upload date from the device. I have updated the software and usb port software from the garmin web site, but still get message that device not recognized/connected. When i open my-computer and manage devices there is a message that windows is blocking this device due to problems with the software in the actual device (not the training center program that comes with device). I have downloaded all updates to the software and the latest usb port software from garmin, but no luck. Any suggestions?

I don't think it is the usb cable because i have tried a different garmin-supplied cable and that did not work. Any suggestions?Programs you are having problems without recognized/connected. When i open my-computer and manage devices there is a message that windows is blocking this device due to problems with the software in the actual device (not the training center program that comes with device).

I have downloaded all updates to the software and the latest usb port software from garmin, but no luck. Any suggestions? I don't think it is the usb cable because i have tried a different garmin-supplied cable and that did not work. Error messages recent changes you made to your computer what you have already tried to fix the problem


Posted On: 2010-07-07 . View Related Posts . . View 2 Replies .

Compatibility Issues With Older Software

I just purchased a new pc with windows 7 and my older programs that worked on xp aren't compatible, like micrografx windows draw 6. I really, really like this program and have not found anything as good to use. Any suggestions? I had thought about splitting my hard drive 500gb to run xp and 7 but am not sure how hard it is or if it will cause trouble. I know i can pay $130. 00 to upgrade to windows 7 pro and then can run both but that seems so unfair to have to pay that much after paying a grand for the laptop.

Posted On: 2010-01-18 . View Related Posts . . View 3 Replies .

Dbms Copy Software Compatibility

I use a licensed version of dbms copy for older client file translations, and despite trying every available compatibility mode in 64 bit win 7 home premium, nothing allows the software to load. The software company that manufactured dbms-copy no longer exists. Win 7 troubleshooting basically says, "yup, i guess it's not compatible. " I still run dbms-copy on a windows xp sp3 system until i can find out what the problem is with win 7. What can be done to load it and use it under win 7? Why doesn't one of the compatibility modes work - particularly those you already know supported the dbms software? 

Posted On: 2010-03-15 . View Related Posts . . View 3 Replies .

Error Message When Try To Install New Software

I recently bought a dell laptop that has turned out to be a huge mess. When i first got it i immediately had to reinstall windows  7. I have had to reinstall it twice. Now the computer will not allow me to turn on the firewalls, i get an error message and anytime i try to install new software it will not let me. I can't even download any new virus software or upload from a disc.

Dell wants to charge me a boat load of money just to try and fix it. The computer is still under warranty but they will not cover what they consider to be software issues. I will wind up paying half of what it cost me just to fix a problem that clearly happened at the factor. Are there any suggestions for this problem?


Posted On: 2010-03-17 . View Related Posts . . View 2 Replies .

Vista Owner With Hp Software Problem

Hp photosmart software was installed on computer for viewing my photos (photosmart essential) and printing them with essentials 3. Web printing and the and installation tool from my camera, essentials update, and hp marketing help. The photo essential part of the program never worked properly but everything else did. I spent hours trying to install photos and then they would disappear. Mostly it just wouldn't open up for me to work. I then tried to delete the entire program so that i could re-install it altogether.

The de-installation stopped halfway through and now i have nothing. (Half is in and half is deleted) the printer does work fine. Everything else is half there. How do i get this out of my computer to hopefully install it properly again?  I've trie it with the disc and on the uninstall program. Nothing works.


Posted On: 2010-07-26 . View Related Posts . . View 2 Replies .

Required System Software Not Installed

Here is the message: microsoft.net framework version 2. 0 is required to continue. It then tells me to download it for free from microsoft. When i tried the first time it told me that application is not available for windows vista (i have recently upgraded to windows 7 and am not running vista). Then i tried installing it again and it said to go to control panel and "turn windows off/on". I looked at the installed programs for windows and it showed microsoft.net framework version 3. 5 is already installed.

Why would i need to install 2. 0 as well?  How do i get around the error message that says i can't install it on vista? What do i turn off on windows in control panel in order to install 2. 0, if indeed i do end up needing to install that version as well?


Posted On: 2010-01-01 . View Related Posts . . View 2 Replies .

Recent Hardware Or Software Change Might Be The Cause

I have just installed windows 7 onto a new machine and everything seemed to be working fine until i went to install the latest updates. The updates installed ok however after reboot i got the error message; windows failed to start. "A recent hardware or software change might be the cause". Etc.

I tried to reboot with the installation disc which i used not 20 hours ago but still get the same boot manager error. I tried f8 and and loading last good config. No change. Same with safe mode, command prompt etc. I have disconnected both internal hard drives and still cannot get the machine to boot from the disc.


Posted On: 2010-02-28 . View Related Posts . . View 4 Replies .