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Norton 360 Can't Recognize External Usb Hard Drive


Norton 360 can't recognize external usb hard drive on windows 7. Drive works fine on vista
Windows recognizes the usb drive but norton 360 does not. I have tried 2 different external drives and neither one works on windows 7. Both work on windows vista machine.


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External Usb 2.0 Hard Drive Not Detected

I am running windows 7 and trying to plug my 200 gb hard drive from an old computer with xp into my new computer via usb 2. 0 from an external enclosure. The external enclosure is has its own power source and does not require drivers. When i plug it in the usb port i hear the chime indicating window detects an external device and it will appear under usb devices in device manager but only for about 10 seconds and then disappears.

It never shows up under disk management nor under computer as a mass storage device. I have tried using other usb cables/ports. I have tried exchanging the external enclosure for a new one thinking the first was faulty but that didn't help.


Posted On: 2010-03-02 . View Related Posts . . View 3 Replies .

Problem Uninstalling Norton 360

I subscribe to verizon security suite. My intent was to leave the norton 360 security program which came with my new netbook on the computer while downloading the verizon security program. I had almost completed the verizon program when i received a message that i would have to uninstall the norton program because of a conflict. I then tried uninstalling the norton program and received another message stating there was download in progress and i would have to wait. So i went back and canceled the verizon download and then tried to uninstall the norton program again and received the same message.
 


Posted On: 2010-03-22 . View Related Posts . . View 4 Replies .

Norton 360 Scanning Is Very Slow

If it is not norton is there something in windows 7 that i need to change or fix?Norton 360 scanning is so slow that it makes the computer useless. I have a 3. 6ghz pentium, 4gb memory, ssd boot drive, windows 7 home. I did a clean install using windows 7 upgrade over windows xp. I have been working with norton tech support and they cannot find a problem. I have uninstalled norton and my system runs fine. When i reinstall norton it slows to a crawl. It is apparent that it is norton scanning of web and e-mail material that is slowing things down.

The system appears to freeze until a scan is completed, and then proceeds. A full system scan of my computer took almost 6 hours because the scanning is so slow. It took more than 2 hours to scan less than 2000 files. I am using internet explorer for my web browser and microsoft outlook for my e-mail. What settings or controls could be causing norton scans to be so slow?


Posted On: 2010-08-17 . View Related Posts . . View 3 Replies .

Access Denied With External Usb Hard Drive

I messed up on this one. I was removing advanced sharing on an external usb hard drive. First i turned off sharing, then i went to the security tab and removed "everyone" which was the only user listed. I got a warning that this would only allow the originator to access the disc. Since i was the originator i clicked okay. Bad move! Now i cannot access the disc. I now realize that i should have added "administrator" to the users when i deleted "everyone".

Now for the question. Does anyone know how to restore permissions on this ntfs external usb hard drive so it can be accessed? Since access is denied, i cannot restore permissions with the advanced sharing wizard in win 7 ultimate.


Posted On: 2010-01-08 . View Related Posts . . View 2 Replies .

Permission Problem With External Usb Hard Drive

I keep getting change permission to open file messages when trying to access files. I had a pc with windows xp home addition on which packed up. So i've just brought a new laptop windows 7. I need to access some files on the old pc so i took the hard drive out a placed it into an external case. When connected through usb to the laptop i can explore the old hard drive and see all the files i need. But when i try to open or copy the files to the laptop i keep getting permission errors.

I've changed the permissions to the admin on the laptop and checked i have all rights to the files but its still not letting me access them. Is there anyone that can help or is there a program out there that can help me access my files.


Posted On: 2010-01-27 . View Related Posts . . View 2 Replies .

Usb & External Hard Drive Unable To Safety Remove

Don't know what happen i unable o safety remove my usb or external hard drive. The window pop up a message said "this device is currently in use. Close any programs or windows that might be using the device, and then try again. " But i has already close all application and this message still pop up.

Posted On: 2010-01-27 . View Related Posts . . View 2 Replies .

Creating System Image On External Usb Hard Drive

Creating a system image on an external usb 2. 0 hard drive
Applies to: windows | windows 7 | system repair and recovery

We have a new hp g60-533cl notebook running windows 7 64-bit home premium. Attached to it is a new hp usb 2. 0, 500 gb pocket media drive (pmd). I use windows 7 to create a system image of the laptop's hard disk(s) onto the pmd. In the windows 7, create a system image dialog box you see the following selected drives:

Drive used space

System (system) 33. 66 mb
(C:) (system) 40. 76 gb
Recovery (d:) (system) 9. 87 gb

Space required to save a backup of the selected drives: 50. 66 gb

I watch the winodws 7 progress thermometer as it creates the image for these drives, and you see that all 3 drives are "imaged" to the pmd. Once the process has successfully completed, the pmd has a folder on it titled, "windowsimagebackup".

I then right-click on this folder and select properties. It provides me with the following information.

Location: f:
Size: 33. 9 gb (36, 501, 698, 638 bytes)
Size on disk: 33. 9 gb (36, 501, 749, 760 bytes)
Contains: 21 files, 4 folders

My question: why are there only 33. 9 gb of information saved to the image, when the 3 drives listed above required 50. 66 gb of space? Is all of the information listed above actually being saved? What's happening ?


Posted On: 2010-02-21 . View Related Posts . . View 7 Replies .

External Usb Hard Drive Problem, Hotfix Won't Work

When transferring larger files from my computer (windows 7) it stops, and then won't recognize my usb device. Another forum identified the nvidia chipset and found a hotfix, http://support.microsoft.com/default.aspx?Kbid=976972. I downloaded and ran it but unfortunately i get the message "this update is not applicable to your computer".

I have an acer aspire x1800 (new, which the retailer replaced thinking the usb issue was a motherboard problem), but the same problem still exists on my replacement computer when copying files to a usb external drive. My processor is intel 2 quad cpu @2. 33 ghz. Ram is 4gb. My ide ata/atpui controller is nvidia nforce serial ata controller.


Posted On: 2010-01-21 . View Related Posts . . View 10 Replies .

Usb / Firewire Combo Card Does Not Recognize External Hd

I recently installed a new usb/firewire combo pci card on a i7-920 win7 professional based computer. The usb part works fine but the firewire does not recognize external hds. However external hds were connected to the firewire port on the motherboard, it worked fine. Changed firewire driver to legacy driver that came with win7 pro did not solve the problem. Moving the card to a different pci slot does not solve the problem.

Now under the device manager, the driver is "working properly" but the card just won't recognize the external devices. Is this a driver problem (i.e. Need a newer or win7 pro specific driver)?  If it is, where to get it?  Have searched internet and numerous websites (including card manufactuer) but cannot find an answer. Is this card defective?


Posted On: 2010-01-20 . View Related Posts . . View 2 Replies .

Win 7 Wont Recognize Unformatted Hard Drive - How To Format That Drive ?

Windows 7 won't acknowledge the existence of second unformatted hard drive. How can i format drive is system doesn't recognize that it exists so i can format the drive to be used for backup? Both hdd are identical, wd750gb. Can't find how to format an unrecognized drive in help. First hdd is sata and using 64 bit format and want to use the same for second.

Posted On: 2009-10-28 . View Related Posts . . View 5 Replies .

Win 7 Does Not Recognize Hard Drive

I am building two new computers and purchased two oem licenses of windows 7 home premium 64-bit. Both computers are using a biostar ta890gxb hd motherboard, amd phenom ii x6 1055t cpu, lg gh24 multi-optical drive, and 4 gb of kingston ddr3 1333 ram. The first computer was recycling a maxtor stm3320620as hard drive. This had been recently reformatted to ntfs, so essentially starting over from scratch. The second computer was using a brand new hitachi hd30500idk hard drive.

Upon booting up the first computer, i would get to the screen where i am to choose what hard drive to install on, but none are listed. The bios does show the hard drive properly. I tried going into advanced section to load drivers, but it can't find any drivers for the sata controller. I then followed advice i found when searching for a solution and i found how to get to the command line.

I am able to go to the c: drive. I was able to re-format the c: drive. After it was finished, i tried to go back in and it still does not recognize any hard drives. After a while, i gave up and tried working on the second computer. Upon booting up the second computer, i got to the screen for choosing the hard drive and it identified the hitachi hd. I was able to install the operating system and everything has been exactly what i was expecting it to be. S stated, they are identical except for the hard drives.

I have double checked all my connections numerous times on the first computer but everything checks out fine. It seems odd that i can access the hard drive in command line and in the bios, but the windows 7 installer doesn't recognize it. Any advice besides going out and purchasing a new hard drive?


Posted On: 2010-06-06 . View Related Posts . . View 5 Replies .

How To Get Win7 To Recognize Hard Drive Different From C: Drive ?

How do i get windows 7 to recognize a hard drive different from the "c" drive to be the default drive for program installations? I'd like to keep the o/s on the "c" drive, but would like to install my program. I'd like to set a default drive different than the "c" drive, how do i do it? The o/s will remain on the "c" drive, however.

Posted On: 2009-11-28 . View Related Posts . . View 2 Replies .

Win 7 Won't Recognize The Hard Drive

Got an h. D. Attached by a sata controller to my computer.
When i click on "my computer" i can't see it.

I tried right click on computer and "manage".
This is what i see under "disk management":

[Img]http://i28. Tinypic.com/2u56g53.png[/img]

As you can see, windows recognize "disk 2" yet won't assign it a drive letter. When i click on "change drive letter and path" i get an error message:

[Img]http://i30. Tinypic.com/2lw11c5.png[/img]

Needless to say refreshing it won't help.

Anyhow, the disk worked just before i installed windows 7 (it's a fresh installation).
So it's some kind of "new hard drive".
It contains valuable data.

Any idea how to access it? Maybe it lost its file table?


Posted On: 2010-07-14 . View Related Posts . . View 4 Replies .

Win 7 Does Not Recognize Usb Drive & Ipod

This has been really bothering me. Windows 7 works perfectly with my old programs after my upgrade. Only when i plug in my usb external drive and ipod touch, ipod video. It does not recognize it. I tried device manager and looking for it there, it does not show up. When i go on safe mode, "usb mass storage" shows up but i cannot update cuz it keeps saying it already has the best driver installed. When i look at "properties" it says there is no driver installed.

With my ipods, i tried stopping and restarting ipod service, apple mobile device, itunes. I tried reinstalling a newly downloaded copy of itunes at least 4 times. That does not work.

There is a registry fix for this on windows xp titled "windows xp cannot detect a usb flash drive, an apple ipod, or an external hard disk drive" but does not have one for windows 7. The xp fix even has a download fix for fixing the registry. Is there one also for windows 7. I am going through the trouble of installing virtual pc and xp mode just to use my devices.


Posted On: 2010-01-27 . View Related Posts . . View 5 Replies .

Flash Drive And External Hard Drive Are Not Recognised

Flash drive and external hard drive and i phone are not recognized. I have a packard bell touch screen computer running windows 7. The machine will not recognize my usb mass storage devices or flash drives even though they have previously worked.

Posted On: 2010-02-05 . View Related Posts . . View 5 Replies .

External Hard Drive Issues

I have just upgraded to windows 7 premium from vista premium & tried to attach an additional external hard drive fitted in an appropriate caddy and connected to my pc via a usb lead, i can see the hard drive in device manager as a separate drive, however i cannot see it anywhere else and therefore cannot use it, this was exactly the same in vista premium. I had previously reformatted and zero filled the external hard drive and not reinstalled any software.

Posted On: 2009-11-08 . View Related Posts . . View 2 Replies .

Ejecting External Hard Drive

Using the ejecting external hard drive procedure, i get a ms typed response that drive is in used and directed to close off any program using it. None is being used at the time. Opening up "devices and printer" gives me a trouble shooting opportunity to no avail. Other than doing a restart or shut down, what can i safely do to pull out usb port connection of external hard drive. Any suggestions?  This is my first time using forum, i hope this works. Because i gave my email address in the sign up, i am expecting a response through that method.

Posted On: 2010-05-07 . View Related Posts . . View 3 Replies .

External Hard Drive Problems

I am having a problem with an external hard drive (toshiba multimedia center gigastore) which worked with an old laptop on xp but that has died a death now, i have connected the drive  to my latest laptop with windows 7 and on switching it on my laptop gives the usual 'ping' to say the it has detected a usb connection but then nothing happens.

If i go to my 'computer' the hard drive is not showing but if i go to 'devices & printers' the hard drive is there but i am unable to open it, this hard drive is important to me as it has a music collection on it spanning many years and is pretty much irreplaceable. Everything says that the device is working properly & i have searched for drivers etc. Without luck, can anyone help ?


Posted On: 2010-05-10 . View Related Posts . . View 5 Replies .

External Hard Drive Troubles

I have a windows 7 starter netbook that refuses to let me use my newly formatted external hard drive. It was formatted in fat32 and i had some large hd videos that i wanted to store on it so i formatted it to ntfs. Now the only place i can find the hard drive is under "devices and printers". It is not under "computer" with the rest of my drives. This hard drive works fine on all the other computers in the house including two other windows 7 starter netbooks, a desktop running vista, and two other desktops running xp. Do you guys have any idea what is wrong? 
 
Edit: it is also recognized under os x 10. 6. 2


Posted On: 2010-03-31 . View Related Posts . . View 4 Replies .

External Hard Drive Unreadable

I very recently ran into a major problem with my external hard drive. It's a samsung hm120jc inside a usb external enclosure which i have been using for a few years as a backup and additional storage device.

Today i plugged it into my computer to transfer some files when it told me that i needed to format the disk in order to use it. There was a single ntfs partition on the disk containing about 100gb (out of 120gb) of mixed data, some of which are very important.

I did some googling and found the testdisk program. I ran it and it managed to find the partition and seemed to be able to detect all my files within. I tried to have it repair my partition tables to no avail. Going into the file system options it showed that the boot sector was "ok" as well. I also installed the free tool recuva from the makers of ccleaner, which also seemed to be able to find my data.

As said before, it tells me i need to format the disk whenever i plug it in. Also, double clicking on it in my computer brings up an error saying the disk is corrupt and unreadable. The disk management utility shows all 120 (113) gb free and in the raw format (huh?). The same shows when plugging it into other computers.

Before i go any further, i'd like all your opinions. As i said, the data is important and must be recovered if there is a way to (cost-free if possible ). What should my next step be? Can the drive be restored without formatting or using data recovery software? If i need data recovery software, what are the best free options?


Posted On: 2010-01-06 . View Related Posts . . View 2 Replies .

Authenticate External Hard Drive

I have a western digital my book external hard drive that i somehow blocked myself from being able to access my stored files. I can go through the individual files, open the properties, go to the security tab, change the ownership, then allow myself access, but i have thousand of files on there and it would take me a lifetime that way.

I called wd support and was told that i needed to contact support.microsoft.com and ask them how to "authenticate my external hard drive" to regain access to the entire hard drive at one time. Since it's the hard drive that won't let me open the files, i figured it would be something wd should be able to tell me how to do, but at their instruction, i'm turning to microsoft for help. Can anyone help?


Posted On: 2010-05-14 . View Related Posts . . View 2 Replies .

External Hard Drive Not Recognised

I bought an asus intel pentium with window 7 installed - i also had comodo but changed to avg - as the former blocked everything coming to my computer. Although the computer recognizes that i have attached a wd external hard drive or cruzer usb stick - it does not let me open it. In addition it does asks me repeatedly to back up my computer, but then does not recognize my dvd burner. Never had these problems before - my old dell is still working fine and recognizes all the external apparatus.

Posted On: 2010-04-22 . View Related Posts . . View 2 Replies .

External Hard Drive Cannot Be Read

I'm using a maxtor (now seagate) external hard drive. I've had it less than 6 months and all was fine until i installed windows 7. When my computer tries to read the data (all my backups and personal files!) A message comes up which says i need to format the external hard drive. I'm sure if i do this i will lose all my data. I've emailed maxtor (seagate) about the problem but had no reply.

I've tried turning the computer off with it plugged in, unplugged it after restart. Didn't work. I've unplugged it when the computer is on, restarted my computer; then unplugged it and plugged it in again. Didn't work. How on earth can i retrieve all my data? Please can someone advise me?


Posted On: 2010-03-27 . View Related Posts . . View 3 Replies .

Cannot Save To External Hard Drive

I just upgraded to windows 7 from vista. I am the administrator and the only user account (with the exception of some unknown asp.net account that i have no idea what it is but that's another issue).

I can open documents from my external hard drive in word and excel, but when i try to save a document onto my external hard drive i get a message which says "you don't have permission to save in this location.contact the administrator to obtain permission. ", I cannot figure out what to do.


Posted On: 2010-01-01 . View Related Posts . . View 3 Replies .

External Hard Drive Not Initialized

I just bought a new computer running windows 7. I am trying to access data on the old ide hard drive, set up as an external drive, using a usb cable. Disk management says that the disk is not initialized. If i initialize the disk, will i erase the data on it? Too much important data to lose!
Can anyone tell me how to resolve this problem?


Posted On: 2010-04-09 . View Related Posts . . View 2 Replies .

Backing Up To An External Hard Drive

I'm having trouble backing up my computer to an external hard drive. The control panel shows that the external hd is present, but when i go to back-up, i only have two options: the c-drive and the e-drive, an internal hdd. Device manager indicates that the external drive is "not initialized. " The website for my western digital external hd says the software to run the hd should start automatically when i plug it into a ubs port. Unfortunately, this does not happen for me in windows 7. Anyone have a way to fix this?

Posted On: 2009-12-06 . View Related Posts . . View 3 Replies .

Win 7 Sees External Usb Hard Disk But Can't Access It

I'm using windows 7 home premium and had a power supply go out causing my computer to shut down in the middle of moving some large files to a fantom 1 tb external usb hard disk. I've got the system back up and running (after repairing the boot disk that had a corrupt boot sector) but when i plug in the external disk, windows won't allow me to access files. It does recognize the drive when i plug it in but if i go to properties and try to look at drive details or do disk maintenance, it gives an error message saying it can't access the drive. Also, the external drive is not partitioned.

I'm guessing it has something to do with the fat or partition table that got messed up when the power went out. I ran the easeus data recovery wizard-it was able to access the drive just fine and tells me the data is still there.

Any thoughts?


Posted On: 2010-01-28 . View Related Posts . . View 2 Replies .

Transfer Files From External Hard Drive

I am trying to transfer files from an external hard drive to my new windows 7. All is well until i get a drive k screen listing all the files on the external hard drive. How do i copy files from one to the other from this screen? Transfer of files from an external hard drive to windows 7. Every thing's hooked up; a screen shows for drive k, listing the files. How do i now copy them? There seems to be no indication.

Posted On: 2009-11-07 . View Related Posts . . View 5 Replies .

Can't Access External Hard Drive

I can't access my external hard drive with windows 7. How do i get my music files off of it? My pc with xp os can access it no problem . But my new pc with windows 7 does not see the hard drive . I bought a new pc to replace my 14 month old hp that the motherboard fried in. I bought a rocketfish external hard drive case to put the hard drive from my burned up pc in. Windows 7 does not see the hard drive. My older pc with xp can access all of the items on the external hd.

Posted On: 2010-01-22 . View Related Posts . . View 2 Replies .