Advertisements:




Hp Support Assistant Stopped Working


Hp support assistant stopped responding /working. Cannot run the alerts, the run button does nothing. Get a blank screen but never connects/responds. ( On top is logo of hands and title. Also cannot close or minimize this blue blank not responding, . Window. Have to restart. Also went to system restore. But nothing has changed. Or corrected this computer is windows 7 and bought 5 months ago. Cannot go back in system restore that far. Not a large or unlimited choice.

View Full Post With 2 Replies

Related Forum Messages:

Please Follow Index to Quick Jump to the Message.


No Icon For Camera Assistant

Windows 7 downloaded on  gateway laptop, replaced vista, lost web icon and "camera assistant "  needed to activate the built in web camera on laptop. Can activate camera with skype. Only way to turn camera on. Asked gateway tech support, told me my laptop was configured for vista not w-7. Not at all helpful, offered me a support contract as my warranty period has expired, any help? Win 7 is wonderful replacement for vista's problems. May have to buy exterior web camera, hope not.

Posted On: 2010-02-03 . View Related Posts . . View 2 Replies .

Cannot Disable Program Compatibility Assistant

I'm hoping someone can provide me with a way to disable the program compatibility assistant. I had this same problem during the beta, but of course during beta testing i was using windows 7 ultimate. First off let me begin by pointing out that i am running using windows 7 home premium.

That said, i realize this means that the most common solution, using local group policy editor to disable the program compatibility assistant will not work, as home premium does not include gpedit. Msc.

Now this is the confusing part, at least for me. I found an alternative solution specifically meant to address this limitation. I was directed to access services, and upon locating program compatibility assistant service, stop the service and then disable it (via properties for that service). I did exactly that. It's stopped and the startup type is "disabled". I even rebooted.

Now here is the part that confuses me. It still comes up. How can it do that when i have the service stopped? Is it another aspect of windows 7 security i'm unaware of that needs to be disabled?

As a note, when i attempted to install the software in question i did choose to "run as administrator", just in case, and that still had no benefit. If anyone knows what i should do, including instructions on editing my registry, let me know.


Posted On: 2010-03-03 . View Related Posts . . View 2 Replies .

Support Overload

I haven't even had this version of windows for a year and my "support" for my activation has apparently expired. Are there that many problems with windows 7 that when i've finally reached the end of my patience rope and gave in and tried to ask them they won't talk to me for less than $50? That is a rip off. Your operating system doesn't work and you won't provide customer support?

I can't even print a letter of complaint to mail to bill gates because windows has been trying to "automatically detect" a printer driver that was already installed for over an hour now. Good to know bill has hours to sit stuck at his desk because something has to be printed & faxed today and the *#@& printer that worked yesterday won't work today.


Posted On: 2010-07-31 . View Related Posts . . View 3 Replies .

Where Is The Microsoft Support?

Cannot connect via wireless router "problem with wireless adaptor or access point", first of all i would like to thank joelbx for the effort he is putting in to solve my wireless connection problem
But where is the microsoft employers support i have had no help from your company. From what i can understand the microsoft drivers and adaptor are not compatible with many routers.

I’d like answers from microsoft as it’s a software problem a microsoft windows 7 problem. I have been browsing through other posts with related topics and it is very obvious i am one of many with the same problem and the problem for all users points straight back to a problem with new computers installed with windows 7.


Posted On: 2010-01-04 . View Related Posts . . View 5 Replies .

Problem In Help And Support

I bought windows 7 professional , and i joined the computer to the domain we have server 2003

And the problem is:

After i put the user name and the password and when the desktop appears a window gets on it is """windows help and support"""  and every time i must to close it to continue using the computer?

I looked very very much to stop it but i could not i searched over the internet and on the technet website but i could not find any solution .

I reformat the computer again and the hard disk and there is not any program and i update the windows and the window still appears , it is the same like if you press f1 it is help and support.


Posted On: 2010-06-01 . View Related Posts . . View 5 Replies .

Phone Support

I installed windows 7 on top of vista sp2 expecting better performance. No dice. I'm having myriad problems-menus sticking, erratic sound schemes, programs not responding, etc. I've searched forums for answers to my problems with little results. So i put in a call for tech help about two weeks ago. Began working with a tech, but after 2 hrs. Needed to schedule a call back. Since then, no luck.microsoft says they've called me at times i've agreed upon, but i have agreed upon nothing! When i do tell them a time and they agree, they don't call! I ask for managers who assure me techs will call, but they don't. I'm at wit's end. Is there really phone support for windows 7?

Posted On: 2010-01-08 . View Related Posts . . View 3 Replies .

Korean Programs Support

I'm considering purchasing window 7 ultimate over the professional version for only one reason. Will it be able to run korean programs? Can anyone give me some advice?

Posted On: 2010-05-17 . View Related Posts . . View 3 Replies .

Alcohol 120% Support

Why microsoft windows 7 does not support virtual drive tools like alcohol 120%, daemon tools, ultra iso, etc. It also does not support most of the games. I am using the beta version of windows 7 on my system. My system is having "intel core 2 duo processor 2. 53 ghz, 2 gb ddr2 667 mhz ram, 320 gb seagate at 7200 rpm, msi 945 nvidia chip set mother board, microsoft keyboard and mouse.

I had tried to install virtual tools, but in vain. Windows 7 doesn't support it. When i install the game rise of nations from microsoft, the message was displayed on the screen. It says "application has encountered the problem. Closing the application". I hope you will look after my query and will find out the solution to this.

I hope windows 7 will be  as user friendly as your windows xp operating system.


Posted On: 2009-10-06 . View Related Posts . . View 3 Replies .

Dual Monitor Support

I got windows 7 professional rtm through msdn. I have a 19" samsung and a 26" samsung monitor (t260hd and 941bw). When i start windows 7 with both monitors attached, it boots on both monitors, then goes black at the login screen. If i boot with either monitor plugged in solo, it works fine. Last, if i start with one, then plug the second one in on the fly, it automatically defaults to my 19"- the display manager shows both as active, and i can drag windows over to the invisible second desktop- but i can't see it. I installed the latest nvidia drivers for my 7600gt and installed the drivers that come with both monitors. I'm out of ideas. Can you guys help me out?

Posted On: 2009-08-24 . View Related Posts . . View 11 Replies .

Multiple Monitor Support

I really love windows 7's feature of being able to drag a window to the left or right top half and then the window resizing to that half side. However, with a dual monitor setup, this is impossible to do on the inside halfs of the monitors . I have 2 monitors 1 and 2. On the right half of 1 and left half of 2, i cannot drag and resize to those areas. I can on the left half of 1 and the right half of 2. The above is copied from another post that i could not reply too!  I am curious if there is a planned fix for this?

Posted On: 2009-09-05 . View Related Posts . . View 2 Replies .

Laserjet Printer Support

In october, 2009, i upgraded my operating system from windows vista to windows 7. Before the update i connected my hp laserjet 4/4m plus printer via a parallel to usb cable. My current system is an hp pavillion that does not have a parallel port. The parallel to usb connection with vista worked fine. However, the connection did not work under windows 7. I added the laserjet printer on the 'devices and printers' screen. When i tried to print a document, the document did not print and 'went into a black hole'.

I thought i would try a pci adapter card and called the hp support line to verify that this connection would or would not work. I was told that microsoft does not have a fix/software drivers for windows 7 that would allow the laserjet 4/4m plus printer to work under windows 7. Is this correct?  I have used this printer for several years and want to continue its use because of its reliability and print quality. If anyone knows of a solution, please let me now.


Posted On: 2010-07-12 . View Related Posts . . View 2 Replies .

Support Multiple Monitor

One wonders if the lack of adequate multiple monitor support on vista will be rectified in windows 7? Additionally if the audio issues with recording aspects for professional musicians will mean we will still either have to keep xp on a separate computer or in dual boot mode? Any information from microsoft will be appreciated.

For example - i can play a dvd on xp and stretch it across 3 monitors, i can use cubase 2, 3, 4 and 5 on xp and have individual mixers, edits and vst's in separate windows. On vista the only version that does not crash at some point is cubase 5 studio. With games, on xp i can get them to stretch over 3 monitors. Vista hardly plays any game older than 18 months and won't stretch jack - xp's compatibility mode works much better. Will windows 7 enable this or do i have to use virtual pc xp? The only way i have managed to get wallpapers to stretch is with ultramon.

Yes i have a quad processor with 8 gb ram, 2 tb hdd space, 1gb nvidia graphics card and no issues with anything except the operating environment. And last microsoft - while it's only aesthetics, will the dreamscapes etc - aero - etc if desired by end users to have installed, be available as extra downloads for the non ram conservative users?


Posted On: 2009-10-11 . View Related Posts . . View 2 Replies .

Pc Speaker / Beeper Support

I am writing a computer program that plays . Wav files through the built-in pc speaker, and yet when i run it, it either chokes up mid-way or doesn't seem to work at all. I know this program worked on an xp machine and was able without any problems to output music from the beeper (even if it sounded as if it was coming from the inside of a tin can :). Has windows 7 abandoned direct access to old hardware like the pc speaker, is it emulated, or what is stopping it from working properly? I know that my program is accessing the hardware in the correct manner, so what's up?

Posted On: 2010-05-05 . View Related Posts . . View 2 Replies .

Enable Bidirectional Support

I have installed a printer/fax to the main computer on my home network. It is working fine on this computer which is vista, the laptops are both windows 7. I successfully installed it onto one laptop through the network and am able to print from the laptop. The other laptop, although it installs it, (through add printer and network) wont allow me to print. Shows error 0x0000000d. I have tried installing it locally as suggested in the forum, and as before, it installs but wont print. Tells me to. Enable bi directional support.

When i go into ports, it wont allow me to click onto this. I have even tried installing directly from the cd using the usb cable. Once again it installs but wont print and tells me to turn on bi directional support. How can i turn it on if it is greyed out? All the drivers and networking settings are set correctly. When i attempt to print, the message comes up unable to connect to printer, turn on bi directional support. This is greyed out though.


Posted On: 2010-03-12 . View Related Posts . . View 2 Replies .

Online Help And Support Not Working

When i run help & support off the start menu & type a search term & run a search it only finds the installed search results. It can't find the online ones. All i get is this message:-
   
You're not connected to online help, which shows you our latest content. Check your internet connection, and then try to connect to online help again. If you still see this message, the online help service might be temporarily unavailable.
 
 I have ticked the online help tick box & of course i am connected to the internet which is how i am sending this. I have disabled windows firewall & norton with no result. I have also ran sfc. This has been for a while now so is more than "temporary unavailable". I cannot think of anything else that is preventing this.


Posted On: 2010-01-06 . View Related Posts . . View 6 Replies .

Contacting Support For Halo

I bought halo when it first came out a long time ago. Thing is i was new with computers, and i accidentally threw away the cd key ( it was in a stupid place on a cd pamphlet) anyways when this happened a couple of years ago. I asked for support, which was easy to get  back in the day. Anyways instead of the support person giving me a valid cd key.

Someone sent me an anonymous email stating.

Hey i was hearing from a buddy of mine at microsoft that you cd keys. He gave me a huge list of them and told me to say that the issue was fine and to close the case. I was still knew with computers and i had no clue that he was giving me fake cd keys. One of them worked but now doesn't.

How do i go about getting a real cd key? I don't want to pay 20 bucks for a game i already bought.
I cant find a way to talk to microsoft support. They only have support for halo 2.


Posted On: 2010-08-12 . View Related Posts . . View 4 Replies .

Media Player Help And Support

My windows media player doesn't allow me to make a playlist. When i rip a cd, make my changes i then drag it into the playlist and nothing happens. I just doesn't move as a single file or a batch when all is selected. I did everything i could think of then went to help and got the following message: "you're not connected to online help, which shows you our latest content. Check your internet connection, and then try to connect to online help again. If you still see this message, the online help may be temporarily unavailable. "

My connection is very good and a friend checked and online help is available. I did restart computer and also my modem as a "what the heck" effort and all is the same.

So really there are 2 problems.

1) media player, new with this computer which i bought about 1 month ago
2) online help and support which i can't reach through the media player or the start button-both routes give same message.

My internet hookup is working well. Got any ideas?


Posted On: 2010-02-10 . View Related Posts . . View 2 Replies .

Shutdown Errors & Support

This seems to be a recurring theme on all the win 7 forums, the machine won't shut down properly. Select shut down, screens goes to the "shutting down" view, but the circle icon freezes after a few seconds and the machine hangs.

When i reboot, windows does not report a failure, it just boots normally and works fine, but come shut down, problems again.

This is happening everytime i use the machine, though sometimes i get the odd bsod thrown in at shut down as well, just for good measure.

I have used the internal checking within win 7 to try to find the issue, but nothing works, i don't want to have to re-install win 7 ultimate, a couple of weeks after installing it, but that is looking like the only option and that is not guaranteed to fix the issue.

I have tried to contact microsoft through their online "help & support" forum, but they say my version of win 7 ultimate is not activated (yes it is), then when i enter my product code, it says because i am not registered, i have to pay £45 for 1 hour of support.

Me pay them to have them fix a problem with their software! I thought vista was bad, this is just vista 1. 5 with bugs, should l have stuck to vista.

Anybody got any ideas on what is causing this, as lots of people are seeing this issue, yet no support answers seem to give a resolution

System specs are

Win 7 ultimate
Quad core processer
6gb of ram
2 x 512mb nvidia graphic cards working in sli mode
2 x 1tb sata hdd
28" hd monitor


Posted On: 2010-03-01 . View Related Posts . . View 6 Replies .

Help And Support Error Elbasuer

I've got a really annoying problem with help and support, every time i search it says 'you're not connected to online help. ' and i get no results no matter what i type. It also says '_elbasuer_'. I click home up the top and it decides to take me to the 'microsoft spynet' help page. If i click 'more support options' it takes me to a page about how to improve display quality! On every page it still has the online help error and '_elbasuer_' underneath the page title. This is really annoying because i was trying to st up bluetooth when it started, and i couldn't find any help.

Is anybody else having this problem?

Pc spec:
Windows 7 home premium 64bit os
4gb ddr3 ram
Amd phenom ii x2 550 black edition processor
Ati radeon hd 4200 gpu
Norton internet security 2009


Posted On: 2010-03-21 . View Related Posts . . View 4 Replies .

Support Center Error

I am running windows 7 ultimate n

My help and support center's offline mode was corrupted and it showed errors like this:

_elbasuer_

Topic not found.
The topic you are looking for is not available in this version of windows. For additional assistance, see more support options.

Then i took help from a forum, andd deleted a string from here (which was in regedit):

Hkey_local_machinesoftwaremicrosoftassistancec lient1. 0namespacesoemen-usitles

I then deleted bcrm_bluetooth_help" string value (reg_sz).

Then i reopened help and support center, and it was 100% fine.

Now, i am in need of great help because i think that the deletion of that string can cause problems, or my data could be unsecured.

Do you think that deletion of the string wouldn't cause something bad? Do you think i did right by deleting that string?


Posted On: 2010-06-13 . View Related Posts . . View 6 Replies .

Does Win7 Support Other Languages?

I am currently using a windows xp - chinese edition. I bought it overseas a few years ago.

I wonder how well windonws 7 can support chinese? At the early years of windows xp, an english version was not compatible with chinese websites and documents. And the language pack only did the very basic things - it just did not work. I had to look for a chinese version.

So, my questions will be:

Can windows 7 do the same work as xp does?
Can it display chinese naturally?

Or do i have to find a chinese version?

Furthermore, does the student upgrade offer do the same thing as the normal version?


Posted On: 2010-02-27 . View Related Posts . . View 3 Replies .

Help & Support Problem Following Upgrade

I'm not certain this is the right forum but i did find a similar problem posted here. Following an upgrade from vista to windows 7, whenever i click on "help & support" on the start menu, the window opens with an schematic image of a partitioned disk and the message: "topic not found". I am told "for additional assistance, see more support options, " online help is "on" and entering anything in the search box gets the required information. It is just the home page that is pointing to a non-existent address and i don't know how to change it!

Posted On: 2010-08-10 . View Related Posts . . View 4 Replies .

Ati Hd 4850 - Aero Support

When i run windows 7 upgrade advisor its says that my graphics card is not supported for windows aero. I have an ati hd4850 with 1gig of memory and its a pci-e card. I'm running catalyst 9. 10 drivers. According to aero's website my card should meet the min req.

Posted On: 2009-10-23 . View Related Posts . . View 2 Replies .

Intel 946gz Motherboard Support

Whether intel 946gz motherboard is supported by windows 7. Where to get intel 946gz motherboard driver for windows 7. Audio, graphics driver and lan drivers for intel 946gz motherboard for windows 7.

Posted On: 2009-10-23 . View Related Posts . . View 2 Replies .

Cannot Connect To Online Help When Using Windows Help And Support

Cant connect to online help when using windows help and support through start menu and other programs that connect to online help in addition to built in help. I have no problem going online. "You are not connected to online help, which shows you our latest content. Check your internet connection and then try to connect to online help again. If you see this message, the online help service might be temporarily unavailable".

Posted On: 2009-12-06 . View Related Posts . . View 7 Replies .

Dell 700m Graphics Support

I think i all ready know the answer to this question, however maybe someone here may know of a work around. I created a separate partition and installed win 7 on it. It works great. The minus is it only allows the generic pnp graphics monitor to be used. Sine this is thew case to me it is like trying to read someone through wax paper. In win xp i have use a res of 1280 x 800 for long time and get razor sharp results. The highest i can go in win 7 is 1024 x 768.

There is not a graphics driver for my hardware available from intel or dell. There probably will never be either since there would be a small market for it. If this is the case i am going back to xp for now. This is the only con for me on win 7. Is there a way to get higher res with the current hardware and software in the laptop? Below are the specs when running win xp. I have also looked at the bios to see if there was am option to change graphic settings and nothing was available.

Dell 700m
Intel extreme graphics 2 for mobile
Driver version 6. 14. 10. 4396
Winn xp sp3
Directx ver 9. 0
Physical mem 1262
Min grapics mem 16m
Max graphics mem 64m
Accelerator in use intel 828852/828855
Video bios 3104


Posted On: 2009-05-31 . View Related Posts . . View 2 Replies .

Support 2 Physical Cpu On 1 Motherboard

I have the system on which i would like to install win 7, but still is hard to find info if the win 7 will support 2 amdoptron254 64 bit cpu on one board? Would you post this on your site please ? I believe a lot of people want to know if it works in tandem of cpus. If i missed the subject please let me know where such forum or information could be read or learned. Thank you for taking time to go through my email. As an addition to all of it, i wish to add that i haven't come across even one clear answer with successful dual cpu (not x core or dual-core) deployment of any version windows 7 on the internet yet.

Posted On: 2010-01-03 . View Related Posts . . View 2 Replies .

Netgear Drivers Support For Win 7

So i’ve been using the rc for windows 7 ultimate for some time now and i still have yet to see any compatibility for netgear wireless cards. Both the wn311t and wg311v3 i have will install drivers (vista 64x drivers) but the applications never launch. The wn311t actually destroyed 7 on one machine. Even though i took out the card, windows goes through a repair every time it starts, ignores all but the c: drive, and starts slow. I actually had to re-install to fix it.

I see in the driver list that netgear is one of the only wireless device companies that 7 doesn't have drivers for. So is netgear planning on making drivers for 7? Because other major hardware companies have been releasing test drivers for 7 64x since the beta and we’re getting close to the release date.


Posted On: 2009-10-05 . View Related Posts . . View 3 Replies .

Does Home Premium Support Ftp?

I am about to change from mac and have ordered a laptop with 7 home premium 64 bit installed, but i want to use my canon wireless filt transmitter to send images to my pc. The manual for the canon says apple osx is fine ( it can be used as a ftp server ) but that windows vista home and xp home are not because they cannot suppor ftp server functionality. Is this also the case with 7 home premium? Is there nothing i can do other than either tostick with mac or buy windows 7 pro? I'm pretty new to windows as you gather and don't want to make an expensive mistake.

Posted On: 2010-05-03 . View Related Posts . . View 2 Replies .