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All Programs Are Inaccessible


All of my programs have turned into a windows media player format and icon, meaning all my programs are inaccessible. I have recently purchased a new dell laptop. It has all the latest features such as, windows 7, norton 360 virus protection 2010 all running and updated and other important programs.

All of a sudden my computer went black and all my icons had become a windows media player format and icon. Should i remove windows media player? Or should i restore all of my files and programs back to factory default setting or before its too late, can you help me? How did this bug get on my computer?, Could i have done this accidentally?, How did the problem originate?, Why did it come? How can i stop this from happening again? How can i get rid of the problem?


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