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Western Digital My Book Usb Connection Problem


I have been informed by wester digital that it is not compatible with windows 7 and was informed to ask if there is a download or patchesfor this to work, i have loads of things stored on my book and im worried that i have lost it all.

This is the email i received from western digital

As this is one of our older models, it is not necessarily compatible with windows 7. The new operating system has not included drivers for some plug and play devices that were included with earlier versions, therefore this is most likely the reason why it is not recognised. You could contact windows to ask if they have a download or a patch for this but the drive should still be accessible on computers running xp or vista.

Page 1 in the manual shows it is compatible with xp and vista but not 7.
http://www.Wdc.com/wdproducts/library/um/eng/4779-705001.pdf

I hope that we have met your expectations today and that you are satisfied with our service. If you have any further questions, please reply to this email and we will be happy to assist you further.


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