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Dell Printer Goes Offline After Shut Down / Restart


I have a netgear 802. 11g wireless router with an hp 6840 printer & a dell mfp 1600n printer attached via ethernet cables. My various macintosh, windows xp and vista computers have been printing to these printers via wireless connections without problems for the last several years.

I got a new lenovo t410 notebook, with windows 7, in january 2010. I can install both remote printers on this system, and then print to them via the wireless router. However, when i shut-down or restart the t410, the 1600n printer shows up as "offline". I must then "remove" this printer, and re-install it (via "add printer") on the t410. It seems to lack "persistence" across a system restart with the windows 7 system. The hp printer works fine, showing "ready" status after a restart. Both printers work fineafter shut-downs and restarts on the mac, xp and vista systems. I use a static ip address for the 1600n, and have the latest windows 7 driver from dell.

One other piece of data: during the "add printer" process, the hp printer is automatically discovered, i select it, and then add it. The dell printer is not discovered, and i have to add it as a tcp/ip address, "generic device", of type "dell network printer", then specifically "dell mfp laser 1600n". Any ideas would be appreciated - lenovo and delltech support refuse to help troubleshoot- both say it is a microsoft problem.


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