Advertisements:




Wireless Mouse 5000 & Wireless Keyboard 3000 V2.0 Not Working


Bought the above package items and using it fine for a few months(2-3 months). Wireless mouse just don't work suddenly. Tried removing battery and then putting it back, it works. A few minutes later, mouse not working again (i notice no blue light at the bottom of mouse). Try again removing and putting back battery, it works again. But it lasted again for a few minutes.

That was the solution till one day(2 weeks ago), no matter new battery or removal and putting in batteries, the mouse did not work. I had to revert back to wired mouse and keyboard. But today, trying my luck, i connect up the above wireless keyboard/mouse, it just works again. Please advise these peculiarity hardware issue on this ms wireless mouse 5000. Should i sent for replacement. If yes, where should i go to in singapore.


View Full Post With 2 Replies

Related Forum Messages:

Please Follow Index to Quick Jump to the Message.


Wireless Mouse 5000 & Keyboard 3000 Not Compatible

Mu title days it all. Got around to installing the hardware above, downloaded the updates from ms website, but windows 7 64 bit still says there are compatibility problems. Have read other answers on forums but in fact it seems to be a problem unresolved for others too. Wireless mouse 5000 & wireless keyboard 3000 v2. 0 still not compatible after downloading driver updates from microsoft, says my windows 7 64 bit.

Posted On: 2010-06-02 . View Related Posts . . View 2 Replies .

Ms Wireless Keyboard / Laser Mouse 5000 Intermittent Problem

I have an intermittent problem with my ms wireless keyboard and laser mouse 5000. Windows is not recognizing the receiver in "device manager" and will not allow any updates due to compatibility issues. My ms wireless has worked then when i re-boot, it will not work. I cannot find anything consistent about the problem so i can't troubleshoot the issue.

The only consistent thing is that when the device manager is reading a failure on the receiver, i can change ports and it doesn't change anything. I tried removing the drivers, and installing new drivers but nothing seems to help. What do i do to get win 7 device manager to recognize my wireless keyboard and mouse receiver?


Posted On: 2010-02-19 . View Related Posts . . View 2 Replies .

Wireless Mouse 5000

I bought wireless desktop 3000 kit. Keyboard is really amazing and also mouse. Problem that i am facing is that, i have installed everything. Mouse software, drivers etc. In application mouse scroll works fine. But in games scroll sensitivity is very high. But basic optical mouse works perfect! Basic mouse worked perfect in all games. But this wireless mouse 5000 is not working properly (very very high sensitivity. ) I cant even swap the weapons. The problem is not with games as previous basic optical mouse worked really great.

Posted On: 2010-01-29 . View Related Posts . . View 7 Replies .

Wireless Keyboard And Mouse Problem

I'm a tech and decided to report this, since i've seen multiple complaints of the same matter on the same forums. Its a win7 64-bit ultimate. The keyboard and mouse is natural wireless egronomic keyboard and mouse 7000. Started having problems 2 weeks ago approx. I uninstalled and reinstalled the intellipoint and intellitype software. Changed the batteries twice. Resynced many times no damage or anything spilled has happened to the keyboards usb cable keyboard and mouse works good.

The keyboard and mouse works good on another computer with winxp. Matter of fact i'm typing this message with the keyboard in question. I think possibly a patch issued is giving problems with a wireless keyboards and mouse.


Posted On: 2010-07-25 . View Related Posts . . View 4 Replies .

Wireless Mouse And Keyboard Quit Working

Wireless mouse and keyboard quit working. Recently installed windows 7 on a dell e4300, to get the driver for the smart card re-established had ot load a piece of dell security manager as well as dell control manager to be able to re-connect to the internal at&t card and wifi. When i installed the security manager software the wireless keyboard and mouse quit working. Is there some setting in dell security manager i can set or repair to get them to work again? Email removed for privacy.

Posted On: 2010-02-19 . View Related Posts . . View 2 Replies .

Wireless Keyboard & Mouse - Share The Usb Key

Wireless keyboard & mouse bought separately, can they share the usb key? I have bought a ms wireless mouse 4000 and am wondering if i can buy the keyboard separately and have them use the same usb key. I only have 3 usb slots, and don't want 2 of them occupied by a mouse & keyboard. Do i need to buy the keyboard & mouse as a single unit? Or can i mix & match ?

Posted On: 2010-01-05 . View Related Posts . . View 2 Replies .

Mouse Scrolling Stuck With Wireless Mouse

I have a labtec wireless optical mouse for notebooks. It causes scrolling to involuntarily occur with sliders and drop-down boxes as long as the mouse is hovering over the item.
For example:

1) when i signed up to these forums and had to choose a country the mouse scrolled through the list right to the bottom without my intervention (other than selecting the drop-down box). Almost all drop down boxes tend to be effected regardless of what program it is in.

2) if i try to adjust the volume in the system tray the mouse raises the sound even while i am trying to lower it.

3) in certain programs the mouse will scroll through the page automatically. It does not do this with all programs. Chrome, ie, firefox, acrobat, notepad and many others are not affected.

4) i did not have these issues with xp at all, but i did when i used ubuntu (mouse would cycle through tabs and always cycle to the first box on the ubuntu taskbar. I had to alt-tab to change windows. )
 
5) when i first installed chrome the mouse would automatically scroll through the tabs to the first one even if all i did was hover over the tabs. I could could only properly select another tab if i clicked it and then moved the mouse from the tabs quickly. I did this which fixed the issue: "the document suggests changing some registry values to disable this high resolution behavior.


Posted On: 2009-11-20 . View Related Posts . . View 5 Replies .

Wireless Mouse

I am having trouble with my recently purchased 'targus' wireless mouse. It was fine till now, but all of a sudden i heard a beep from my laptop (similar one which comes when you plug/unplug something to a usb drive) and it just doesn't work anymore! No lights on the usb receiver which comes along with the mouse anymore!I remember the following things:1. I had installed updates from windows yesterday (but after that as well for couple of hours today it was fine)2. I got an alert for battery level and soon after i plugged in the power source i got the beep and mouse went dead in some moments. These may be irrelevant, but could anyone please help?

Posted On: 2010-08-10 . View Related Posts . . View 2 Replies .

Wireless Mouse Does Not Work

I have a microsoft wireless comfort keyboard 4000 and a microsoft wireless laser mouse 5000. All of a sudden the mouse stopped working. I can see the cursor arrow on the screen but my mouse wont move it. My operating system is vista 64-bit. I have gone through all the diagnostic steps to no avail: replaced the batteries, downloaded the latest software from microsoft, changed usb ports, tried another computer and checked my device manager. The device manager tells me the mouse is working properly. It may be that the mouse is dead but i though before the burial that i would take a chance to see if anyone out there had a similar problem but solved it.

Posted On: 2010-07-09 . View Related Posts . . View 2 Replies .

Bsod With Microsoft Wireless Keyboard 6000

Bsod with microsoft wireless keyboard 6000 v 3. 0/mouse 6000 v2. 0.

Posted On: 2010-01-12 . View Related Posts . . View 8 Replies .

Usb To Ps/2 Keyboard Adaptor For Wireless Desktop

Usb to ps/2 keyboard adaptor for wireless desktop 6000 keyboard in windows 7 ulitmate 32bit? I have a microsoft wireless desktop 6000 keyboard that is usb. I have a old usb to ps/2 adaptor. Can i hook up the keyboard to that and it will work under windows 7? Do i have to install the intelitype software if i not going to use all the extras? Also, if this is hooked up to the usb port instead with windows 7 be able to recognize it as the computer is booting up?  Or not until after?

Posted On: 2010-02-27 . View Related Posts . . View 2 Replies .

Add Wireless Keyboard To Dual Receiver Usb

Would like to add a wireless keyboard to a "dual receiver usb" for a wireless mouse. I successfully installed the small "inteli-mouse" (microsoft wireless mobile mouse 6000) with the aid of the on-line update center i was sent to when i inserted the install cd. I like the tiny usb receiver, is there any way to update the driver so i can also use my "microsoft wireless keyboard 700 v2. 0" with this usb receiver? I'm running "windows 7 home premium 64 bit on a hp g71 laptop.

I like the wireless keyboard because the screen is very large & due to some physical issues i can keep the keyboard closer to me and the screen further away when home. Not important, just wondering?
 


Posted On: 2010-01-01 . View Related Posts . . View 2 Replies .

Hp Wireless Keyboard Side Key Functions Problem

My hp wireless keyboard has lost its "side key" functions since installing win. 7. The alpha/numeric keys work fine though.could it be a driver problem? Since installing win . 7 my hp keyboard doesn't work with all it's keys.

Posted On: 2009-12-12 . View Related Posts . . View 2 Replies .

Ie8 Installed Problem With Ms 6000 Wireless Keyboard

Running xp 5. 1. 2600 sp 3. Installing ie 8 caused two strange events. The slide show function for screen saver would not deploy. It would work with the preview function but not the way it is supposed to work. I was also using the ms 6000 wireless keyboard.

After installing ie8, the screen saver function started to work and my ms 6000 wireless keyboard receiver went dead (no green light). Changed batteries in keyboard but no luck. Don't know what ie 8 did but half of it was bad.


Posted On: 2009-06-11 . View Related Posts . . View 2 Replies .

Bsod With Microsoft Wireless Mouse 6000

Microsoft wireless mouse 6000 v2. 0 and keyboard 6000 v3. 0. Every time i start up my windows 7 desktop from shutdown or sleep, about 10 minutes in i get the bsod. It usually happens right about when my wireless keyboard and mouse starts lagging. This also happens when i change usb ports for the wireless transceiver.

After a restart, everything works fine. I did troubleshoot on devices and printers and i also did update drivers. Yet the problem still persists. This is a new windows 7 desktop. The wireless keyboard, mouse, transceiver worked fine with my vista laptop. I am getting concerned and frustrated at this problem. I have attached a photo of the bsod at this link .


Posted On: 2010-01-23 . View Related Posts . . View 3 Replies .

Wireless Usb Mouse On Lenovo T500

I'm about to install win 7 on a new lenovo thinkpad t500. According to a lenovo "windows 7 hints & tips" document: there is no wireless usb software for windows 7. Affected systems: - thinkpad r400 and r500 - thinkpad t61, t61p, t400, and t500 - thinkpad w500, w700, and w700ds - thinkpad x200, x200s, x200 tablet, and x301

Symptom: there is no wireless usb software for windows 7.

Cause: wireless usb devices for the above systems do not support windows 7. I'm not sure what "wireless usb devices" includes, but it sounds as if my microsoft wireless mobile mouse 6000 or wireless mobile mini mouse might not work after i install win 7. I'm also asking lenovo, but does anyone here know if a wireless usb mouse will work with win 7 (a) on any computer or (b) specifically on any of the listed lenovo computers?


Posted On: 2009-10-22 . View Related Posts . . View 2 Replies .

Usb Headphones Not Working With Wireless Mouse

I have a problem with my usb headphones teac hp-7d (cm-106). Windows 7 installs drivers correctly and i can get a sound from them. But when i insert my wireless (mouse gigabyte gm-m7700) "dongle" to usb, the sound from my headphones disappears. When i try to run "test sound" under the sound in control panel, the green bars moves only afther 5-6 seconds and by the speed of the move it appears to be much slower then normally. It is doing with default mouse driver too. My computer is notebook sony vaio vpceb1s1e and i have windows home premium. Thanks for your suggestions and advices.

Posted On: 2010-06-30 . View Related Posts . . View 3 Replies .

Logitech Wireless Mouse Intermittently Stopping

I have a logitech v220 wireless mouse on a hp pavilion dv6 laptop, running windows 7 64 bit, the mouse works fine, except at seemingly random times it just stops working. I then have to uninstall all of my usb drivers, and reboot the computer. It can take up to 3 reboots before the mouse works again. The mouse worked fine in vista on the same machine, the same type of mouse works on my wife's laptop which is the same as mine, except she is running vista 64 bit.

When the wireless mouse stops working, the built in touch pad works fine, but this is a pain, i have never gotten used to using the touch pad. When the mouse stops working, device manager displays unknown device in the usb driver's section. I have updated all of my drivers, both from intel and hp.


Posted On: 2010-01-28 . View Related Posts . . View 5 Replies .

Adding Wireless Win 7 Pc To Existing Xp Pro Wireless Network

Have an existing wireless network of windows xp pro (3), want to add a windows 7 machine. Existing network is still up and running, all machines on. I can ping all machines from any other, all workgroups names are the same, file sharing is on and ip are in safe or allowed by firewalls. Windows 7 machine shows none of the network except the router. Any suggestions?

Posted On: 2010-02-04 . View Related Posts . . View 2 Replies .

Sleep Issue With Mouse And Wireless Card On Usb

I put this toshiba laptop to sleep and incur problems. Win 7 home premium toshiba l455i notice that after i close the top [and induce the sleep] or if manually sleep using the start button, after a minute or so i notice that the mouse led is on, along with the leds for my sprint card.

Watching and listening carefully, i notice that the laptop wakes up, and will beep, an indication that the touchpad has disengaged, noticing that the mouse is plugged in. If i open the laptop, it is standing at the login screen. Why is this?  Why can't i get the thing to sleep. I first noticed this when i started up, and it needed to return from hibernation, with a battery at a low/critical stage.


Posted On: 2010-05-30 . View Related Posts . . View 2 Replies .

Microsoft Wireless Laser Mouse 8000 Issue

I have a microsoft wireless laser mouse 8000. It was made in march 2007, i got it in around 2008 and have been using it every day. Recently it doesn't work much anymore. It will just stop working and putting in a new battery sometimes works, sometimes doesn't. Most of the time, even after a new battery has been inserted. I will turn it on, it either will do nothing, or glow green for a few sometimes work sometimes not.

Is it dead and should i have to get a new one? I recently picked up a pack of 8 rechargeable batteries, with a charger.


Posted On: 2010-03-02 . View Related Posts . . View 5 Replies .

Cannot Connect To Wireless Network Using Usb Wireless G Adapter

Using linksys wusb54g wireless adapter.connected fine when win7 first installed. Now i cannot connect via wireless, using ethernet cable. Win7 diagnostics thinks everything is fine, but can't connect. How do i get in & reset my wep password? Drivers all up to date, i believe.

Posted On: 2009-11-05 . View Related Posts . . View 2 Replies .

Sharing Wireless Network Between Win 7, Xp, Wireless Printer

I had no trouble sharing my wireless network when the desktop was xp and the laptop was xp. Since replacing the desktop with a new windows 7 unit, i cannot manage to set up a network. I just purchased a new wireless printer, and i cannot set it up wirelessly either. I can network the printer to work with the win7 desktop if i connect the printer to my router with a ethernet cable. My router sees all 3 devices and i can ping the printer and the laptop from the desktop. The desktop is connected to the router via ethernet cable.

Posted On: 2010-07-10 . View Related Posts . . View 6 Replies .

Microsoft Wireless Mobile Mouse 6000 Driver Problem

My microsoft wireless mobile mouse 6000 gives me a unknown device error in the device manager. When i first connected the mouse i got a message "the device driver was not installed successfully unknown device". The mouse works fine on another computer.

Posted On: 2009-12-14 . View Related Posts . . View 4 Replies .

After Upgrade Bluetooth Mouse 5000 Did Not Work

Upgrade from win vita to win 7, bluetooth mouse 5000 did not work, req code for this mouse, can not find the code on this mouse.

Posted On: 2009-10-29 . View Related Posts . . View 2 Replies .

Ms Bluetooth Mouse 5000 Can't Connect

Ms bluetooth mouse 5000 can't connect after upgrading to windows 7 asking me the pairing number which i dont have or the mouse dont have it was perfectly working when i was using vista. How to connect ms bluetooth notebook mouse 5000 to windows 7. Its asking me tha pairing code thanks.

Posted On: 2010-02-15 . View Related Posts . . View 2 Replies .

Ms Bluetooth Notebook Mouse 5000 Doesn't Work

I have notebook dell vostro 1510 with internal bluetooth adapter. My microsoft bluetooth notebook mouse 5000 works fine in os windows xp sp3. Now i install windows 7 and mouse doesn't work at all. When i switch on the mouse comes window asking a pairing code for device and mouse recognized correctly as "microsoft bluetooth notebook mouse 5000". I enter 0000 and then comes error:"adding the device failed resulting in an unknown error. The reported error code is 0x80007048f. " And mouse doesn't appear in devices and printers window.

Computer contains dell wireless 360 bluetooth module (hardware id: usbvid_413c&pid_8140&rev_4870) with preinstalled generic bluetooth adapter driver from microsoft.


Posted On: 2010-03-13 . View Related Posts . . View 6 Replies .

How To Disable Back Button On Microsoft Bluetooth Mouse 5000?

How can i disable the back button on my microsoft bluetooth mouse 5000? I have the microsoft bluetooth mouse 5000. It works great and i love how much longer the battery life is with bluetooth over other usb wireless mice. One issue that i am having is that i keep accidentally hitting the back button unintentionally. This happens often when i am filling out long forms on websites, and i lose all the information i have already typed when i hit this button.

I have tried the intellipoint software, and there is no entry for the "bluetooth mouse 5000. " I have tried selecting other models, but there are none that work exactly right without causing some other undesired side effect. Is it even possible to disable the back button on this mouse? Is there any chance microsoft would ever develop drivers to include in the intellipoint package?


Posted On: 2010-07-31 . View Related Posts . . View 2 Replies .

Warranty For Wired Notebook Optical Mouse 3000

So i've had my notebook optical mouse 3000 for almost a year. I live in canada and i believe i have a 3 year warranty but correct me if i'm wrong. My problem is is that the insulator for the wire that connects to the usb connector has slowly been stripping exposing the copper wires that reside underneath. Lately its been getting worse and the mouse has even been disconnecting if it is bent the wrong way. So my question is does this qualify for a replacement with my warranty(assuming it exists) and if so how do i go about replacing it?

Unfortunately, the rather nonsensical design of putting the serial number on the bottom of a mouse has caused the number to fade away. I no longer have the manuals but i still have the drivers on my computer and the cd with it as well. Is there anything i can do to get a replacement? Or will i have to resort to my soldering skills to crudely fix my problem.


Posted On: 2010-05-28 . View Related Posts . . View 2 Replies .