Advertisements:




Help And Support Error Elbasuer


I've got a really annoying problem with help and support, every time i search it says 'you're not connected to online help. ' and i get no results no matter what i type. It also says '_elbasuer_'. I click home up the top and it decides to take me to the 'microsoft spynet' help page. If i click 'more support options' it takes me to a page about how to improve display quality! On every page it still has the online help error and '_elbasuer_' underneath the page title. This is really annoying because i was trying to st up bluetooth when it started, and i couldn't find any help.

Is anybody else having this problem?

Pc spec:
Windows 7 home premium 64bit os
4gb ddr3 ram
Amd phenom ii x2 550 black edition processor
Ati radeon hd 4200 gpu
Norton internet security 2009


View Full Post With 4 Replies

Related Forum Messages:

Please Follow Index to Quick Jump to the Message.


Error Message - Elbasuer - Help And Support

Elbasuer, i am an administrator of my personal pc and cannot get my "tray" icons to appear so i can use them no matter what i try. Also, whenever i open "help and support", the following letters appears with a warning message not to "partition the primary disk": "elbasuer"  i haven't tried, nor do i know how to partiton a disk. The only recent thing i have done is upgrade from vista to windows 7. These may be two seperate issues but i don't know what caused them. I am vigilante about running spy and virus checks with "spywaredoctor 2010". I am a fairly adept pc user and can follow clear instructions.

Posted On: 2010-07-06 . View Related Posts . . View 2 Replies .

Support Center Error

I am running windows 7 ultimate n

My help and support center's offline mode was corrupted and it showed errors like this:

_elbasuer_

Topic not found.
The topic you are looking for is not available in this version of windows. For additional assistance, see more support options.

Then i took help from a forum, andd deleted a string from here (which was in regedit):

Hkey_local_machinesoftwaremicrosoftassistancec lient1. 0namespacesoemen-usitles

I then deleted bcrm_bluetooth_help" string value (reg_sz).

Then i reopened help and support center, and it was 100% fine.

Now, i am in need of great help because i think that the deletion of that string can cause problems, or my data could be unsecured.

Do you think that deletion of the string wouldn't cause something bad? Do you think i did right by deleting that string?


Posted On: 2010-06-13 . View Related Posts . . View 6 Replies .

Error - No Topics Found - Help And Support

Error "no topics found" when searching for offline help using help and support. I have updated from windows vista home premium to windows 7 home premium. I am having one problem whenever i try to get help on any topic by clicking start button-help and support -then by typing any word like "changing themes" or any other word there is always one answer "no topics found" or "0 topics found"and suggesting to go online. I am not having online connection 24 hours. So i selected offline from option but then also it is showing the same results please somebody tell me how to install help files if it is corrupted.

Posted On: 2010-08-05 . View Related Posts . . View 5 Replies .

Error - Ie8 Browser Does Not Support Inline Frames

Error on my university's website (portal & blackboard) since upgrading to ie 8 "browser does not support inline frames". I'm getting an error since upgrading to ie 8 using my university's website (www.Pace. Edu). One i sign in for "current students" to our "portal"  there are a number of frames based on preselected contact. Each frame now has the message "browser does not support inline frames" and i must open each frame in a new window. I find this very very hard to believe so i'm trying to figure out what setting i must have wrong.

I'm also having a problem with the university's blackboard. When i go to take a test, there is a timer side right page with the elapsed time. For some reason the window right frame with the timer, now expands all the way to the end of the page covering the "submit button". Unfortunately you can only take the test once, so i'm screwed, but need to figure out what is going on since i've move to ie 8 if anybody used blackboard for online classes.


Posted On: 2009-04-19 . View Related Posts . . View 6 Replies .

Ie8 Error - Object Doesnt Support This Property Or Method

Using ie 8 on win 7 and cannot get this and other errors to stop popping up. This one pops up constantly and other script errors that i cant get to duplicate right now. I have followed all instructions that i can find, including disabling add ons, running the ie performance and safety check and all other options listed here and a few other sites. I have cleaned my registry, ran the malicious ware tool on microsoft, etc. Please help. This locks up my computer and sometimes i cant get off a webpage because these errors keep popping up and i cant get out of them.

Posted On: 2010-07-06 . View Related Posts . . View 3 Replies .

Ie8 - Script Error - Object Doesnt Support This Property Or Method

Reliance bank check scanner problem with ie 8: script error "object doesn't support this property or method".

Webpage error details user agent:

Mozilla/4. 0 (compatible; msie 8. 0; windows nt 5. 1; trident/4. 0; gtb6. 5; .net clr 1. 1. 4322; .net clr 2. 0. 50727; .net clr 3. 0. 4506. 2152; .net clr 3. 5. 30729; yie8)timestamp: fri, 11 jun 2010 16:31:37 utc  

Message: object doesn't support this property or methodline: 165char: 3code: 0uri:

https://ssl. Selectpayment.com/mp/reliancebankstl/rd/deviceinitialization/page.aspx?


Posted On: 2010-06-11 . View Related Posts . . View 2 Replies .

Error - Mirror Drivers Don't Support Aero - Themes Does Not Change

I have had a hp dv4 laptop for sometime and was tinkering with settings today and realized no matter the theme i select my transparency does not change. I ran the troubleshoot and it says mirror drivers don't support aero. This is a new laptop running windows 7 64bit i should not be having an issue like this somebody give me hand.

Posted On: 2010-08-02 . View Related Posts . . View 2 Replies .

Error - Does Not Support "just-in-time (jit) Debugging"

Loaded a program and when trying to open i get the following

Error-"hkey_local_machinesoftwarexactwarexactimate25" is denied

It also in the details says it does not support "just-in-time (jit) debugging"


Posted On: 2009-11-13 . View Related Posts . . View 2 Replies .

Support Overload

I haven't even had this version of windows for a year and my "support" for my activation has apparently expired. Are there that many problems with windows 7 that when i've finally reached the end of my patience rope and gave in and tried to ask them they won't talk to me for less than $50? That is a rip off. Your operating system doesn't work and you won't provide customer support?

I can't even print a letter of complaint to mail to bill gates because windows has been trying to "automatically detect" a printer driver that was already installed for over an hour now. Good to know bill has hours to sit stuck at his desk because something has to be printed & faxed today and the *#@& printer that worked yesterday won't work today.


Posted On: 2010-07-31 . View Related Posts . . View 3 Replies .

Where Is The Microsoft Support?

Cannot connect via wireless router "problem with wireless adaptor or access point", first of all i would like to thank joelbx for the effort he is putting in to solve my wireless connection problem
But where is the microsoft employers support i have had no help from your company. From what i can understand the microsoft drivers and adaptor are not compatible with many routers.

I’d like answers from microsoft as it’s a software problem a microsoft windows 7 problem. I have been browsing through other posts with related topics and it is very obvious i am one of many with the same problem and the problem for all users points straight back to a problem with new computers installed with windows 7.


Posted On: 2010-01-04 . View Related Posts . . View 5 Replies .

Problem In Help And Support

I bought windows 7 professional , and i joined the computer to the domain we have server 2003

And the problem is:

After i put the user name and the password and when the desktop appears a window gets on it is """windows help and support"""  and every time i must to close it to continue using the computer?

I looked very very much to stop it but i could not i searched over the internet and on the technet website but i could not find any solution .

I reformat the computer again and the hard disk and there is not any program and i update the windows and the window still appears , it is the same like if you press f1 it is help and support.


Posted On: 2010-06-01 . View Related Posts . . View 5 Replies .

Phone Support

I installed windows 7 on top of vista sp2 expecting better performance. No dice. I'm having myriad problems-menus sticking, erratic sound schemes, programs not responding, etc. I've searched forums for answers to my problems with little results. So i put in a call for tech help about two weeks ago. Began working with a tech, but after 2 hrs. Needed to schedule a call back. Since then, no luck.microsoft says they've called me at times i've agreed upon, but i have agreed upon nothing! When i do tell them a time and they agree, they don't call! I ask for managers who assure me techs will call, but they don't. I'm at wit's end. Is there really phone support for windows 7?

Posted On: 2010-01-08 . View Related Posts . . View 3 Replies .

Korean Programs Support

I'm considering purchasing window 7 ultimate over the professional version for only one reason. Will it be able to run korean programs? Can anyone give me some advice?

Posted On: 2010-05-17 . View Related Posts . . View 3 Replies .

Alcohol 120% Support

Why microsoft windows 7 does not support virtual drive tools like alcohol 120%, daemon tools, ultra iso, etc. It also does not support most of the games. I am using the beta version of windows 7 on my system. My system is having "intel core 2 duo processor 2. 53 ghz, 2 gb ddr2 667 mhz ram, 320 gb seagate at 7200 rpm, msi 945 nvidia chip set mother board, microsoft keyboard and mouse.

I had tried to install virtual tools, but in vain. Windows 7 doesn't support it. When i install the game rise of nations from microsoft, the message was displayed on the screen. It says "application has encountered the problem. Closing the application". I hope you will look after my query and will find out the solution to this.

I hope windows 7 will be  as user friendly as your windows xp operating system.


Posted On: 2009-10-06 . View Related Posts . . View 3 Replies .

Dual Monitor Support

I got windows 7 professional rtm through msdn. I have a 19" samsung and a 26" samsung monitor (t260hd and 941bw). When i start windows 7 with both monitors attached, it boots on both monitors, then goes black at the login screen. If i boot with either monitor plugged in solo, it works fine. Last, if i start with one, then plug the second one in on the fly, it automatically defaults to my 19"- the display manager shows both as active, and i can drag windows over to the invisible second desktop- but i can't see it. I installed the latest nvidia drivers for my 7600gt and installed the drivers that come with both monitors. I'm out of ideas. Can you guys help me out?

Posted On: 2009-08-24 . View Related Posts . . View 11 Replies .

Multiple Monitor Support

I really love windows 7's feature of being able to drag a window to the left or right top half and then the window resizing to that half side. However, with a dual monitor setup, this is impossible to do on the inside halfs of the monitors . I have 2 monitors 1 and 2. On the right half of 1 and left half of 2, i cannot drag and resize to those areas. I can on the left half of 1 and the right half of 2. The above is copied from another post that i could not reply too!  I am curious if there is a planned fix for this?

Posted On: 2009-09-05 . View Related Posts . . View 2 Replies .

Laserjet Printer Support

In october, 2009, i upgraded my operating system from windows vista to windows 7. Before the update i connected my hp laserjet 4/4m plus printer via a parallel to usb cable. My current system is an hp pavillion that does not have a parallel port. The parallel to usb connection with vista worked fine. However, the connection did not work under windows 7. I added the laserjet printer on the 'devices and printers' screen. When i tried to print a document, the document did not print and 'went into a black hole'.

I thought i would try a pci adapter card and called the hp support line to verify that this connection would or would not work. I was told that microsoft does not have a fix/software drivers for windows 7 that would allow the laserjet 4/4m plus printer to work under windows 7. Is this correct?  I have used this printer for several years and want to continue its use because of its reliability and print quality. If anyone knows of a solution, please let me now.


Posted On: 2010-07-12 . View Related Posts . . View 2 Replies .

Support Multiple Monitor

One wonders if the lack of adequate multiple monitor support on vista will be rectified in windows 7? Additionally if the audio issues with recording aspects for professional musicians will mean we will still either have to keep xp on a separate computer or in dual boot mode? Any information from microsoft will be appreciated.

For example - i can play a dvd on xp and stretch it across 3 monitors, i can use cubase 2, 3, 4 and 5 on xp and have individual mixers, edits and vst's in separate windows. On vista the only version that does not crash at some point is cubase 5 studio. With games, on xp i can get them to stretch over 3 monitors. Vista hardly plays any game older than 18 months and won't stretch jack - xp's compatibility mode works much better. Will windows 7 enable this or do i have to use virtual pc xp? The only way i have managed to get wallpapers to stretch is with ultramon.

Yes i have a quad processor with 8 gb ram, 2 tb hdd space, 1gb nvidia graphics card and no issues with anything except the operating environment. And last microsoft - while it's only aesthetics, will the dreamscapes etc - aero - etc if desired by end users to have installed, be available as extra downloads for the non ram conservative users?


Posted On: 2009-10-11 . View Related Posts . . View 2 Replies .

Pc Speaker / Beeper Support

I am writing a computer program that plays . Wav files through the built-in pc speaker, and yet when i run it, it either chokes up mid-way or doesn't seem to work at all. I know this program worked on an xp machine and was able without any problems to output music from the beeper (even if it sounded as if it was coming from the inside of a tin can :). Has windows 7 abandoned direct access to old hardware like the pc speaker, is it emulated, or what is stopping it from working properly? I know that my program is accessing the hardware in the correct manner, so what's up?

Posted On: 2010-05-05 . View Related Posts . . View 2 Replies .

Enable Bidirectional Support

I have installed a printer/fax to the main computer on my home network. It is working fine on this computer which is vista, the laptops are both windows 7. I successfully installed it onto one laptop through the network and am able to print from the laptop. The other laptop, although it installs it, (through add printer and network) wont allow me to print. Shows error 0x0000000d. I have tried installing it locally as suggested in the forum, and as before, it installs but wont print. Tells me to. Enable bi directional support.

When i go into ports, it wont allow me to click onto this. I have even tried installing directly from the cd using the usb cable. Once again it installs but wont print and tells me to turn on bi directional support. How can i turn it on if it is greyed out? All the drivers and networking settings are set correctly. When i attempt to print, the message comes up unable to connect to printer, turn on bi directional support. This is greyed out though.


Posted On: 2010-03-12 . View Related Posts . . View 2 Replies .

Online Help And Support Not Working

When i run help & support off the start menu & type a search term & run a search it only finds the installed search results. It can't find the online ones. All i get is this message:-
   
You're not connected to online help, which shows you our latest content. Check your internet connection, and then try to connect to online help again. If you still see this message, the online help service might be temporarily unavailable.
 
 I have ticked the online help tick box & of course i am connected to the internet which is how i am sending this. I have disabled windows firewall & norton with no result. I have also ran sfc. This has been for a while now so is more than "temporary unavailable". I cannot think of anything else that is preventing this.


Posted On: 2010-01-06 . View Related Posts . . View 6 Replies .

Contacting Support For Halo

I bought halo when it first came out a long time ago. Thing is i was new with computers, and i accidentally threw away the cd key ( it was in a stupid place on a cd pamphlet) anyways when this happened a couple of years ago. I asked for support, which was easy to get  back in the day. Anyways instead of the support person giving me a valid cd key.

Someone sent me an anonymous email stating.

Hey i was hearing from a buddy of mine at microsoft that you cd keys. He gave me a huge list of them and told me to say that the issue was fine and to close the case. I was still knew with computers and i had no clue that he was giving me fake cd keys. One of them worked but now doesn't.

How do i go about getting a real cd key? I don't want to pay 20 bucks for a game i already bought.
I cant find a way to talk to microsoft support. They only have support for halo 2.


Posted On: 2010-08-12 . View Related Posts . . View 4 Replies .

Media Player Help And Support

My windows media player doesn't allow me to make a playlist. When i rip a cd, make my changes i then drag it into the playlist and nothing happens. I just doesn't move as a single file or a batch when all is selected. I did everything i could think of then went to help and got the following message: "you're not connected to online help, which shows you our latest content. Check your internet connection, and then try to connect to online help again. If you still see this message, the online help may be temporarily unavailable. "

My connection is very good and a friend checked and online help is available. I did restart computer and also my modem as a "what the heck" effort and all is the same.

So really there are 2 problems.

1) media player, new with this computer which i bought about 1 month ago
2) online help and support which i can't reach through the media player or the start button-both routes give same message.

My internet hookup is working well. Got any ideas?


Posted On: 2010-02-10 . View Related Posts . . View 2 Replies .

Shutdown Errors & Support

This seems to be a recurring theme on all the win 7 forums, the machine won't shut down properly. Select shut down, screens goes to the "shutting down" view, but the circle icon freezes after a few seconds and the machine hangs.

When i reboot, windows does not report a failure, it just boots normally and works fine, but come shut down, problems again.

This is happening everytime i use the machine, though sometimes i get the odd bsod thrown in at shut down as well, just for good measure.

I have used the internal checking within win 7 to try to find the issue, but nothing works, i don't want to have to re-install win 7 ultimate, a couple of weeks after installing it, but that is looking like the only option and that is not guaranteed to fix the issue.

I have tried to contact microsoft through their online "help & support" forum, but they say my version of win 7 ultimate is not activated (yes it is), then when i enter my product code, it says because i am not registered, i have to pay £45 for 1 hour of support.

Me pay them to have them fix a problem with their software! I thought vista was bad, this is just vista 1. 5 with bugs, should l have stuck to vista.

Anybody got any ideas on what is causing this, as lots of people are seeing this issue, yet no support answers seem to give a resolution

System specs are

Win 7 ultimate
Quad core processer
6gb of ram
2 x 512mb nvidia graphic cards working in sli mode
2 x 1tb sata hdd
28" hd monitor


Posted On: 2010-03-01 . View Related Posts . . View 6 Replies .

Does Win7 Support Other Languages?

I am currently using a windows xp - chinese edition. I bought it overseas a few years ago.

I wonder how well windonws 7 can support chinese? At the early years of windows xp, an english version was not compatible with chinese websites and documents. And the language pack only did the very basic things - it just did not work. I had to look for a chinese version.

So, my questions will be:

Can windows 7 do the same work as xp does?
Can it display chinese naturally?

Or do i have to find a chinese version?

Furthermore, does the student upgrade offer do the same thing as the normal version?


Posted On: 2010-02-27 . View Related Posts . . View 3 Replies .

Help & Support Problem Following Upgrade

I'm not certain this is the right forum but i did find a similar problem posted here. Following an upgrade from vista to windows 7, whenever i click on "help & support" on the start menu, the window opens with an schematic image of a partitioned disk and the message: "topic not found". I am told "for additional assistance, see more support options, " online help is "on" and entering anything in the search box gets the required information. It is just the home page that is pointing to a non-existent address and i don't know how to change it!

Posted On: 2010-08-10 . View Related Posts . . View 4 Replies .

Ati Hd 4850 - Aero Support

When i run windows 7 upgrade advisor its says that my graphics card is not supported for windows aero. I have an ati hd4850 with 1gig of memory and its a pci-e card. I'm running catalyst 9. 10 drivers. According to aero's website my card should meet the min req.

Posted On: 2009-10-23 . View Related Posts . . View 2 Replies .

Intel 946gz Motherboard Support

Whether intel 946gz motherboard is supported by windows 7. Where to get intel 946gz motherboard driver for windows 7. Audio, graphics driver and lan drivers for intel 946gz motherboard for windows 7.

Posted On: 2009-10-23 . View Related Posts . . View 2 Replies .

Cannot Connect To Online Help When Using Windows Help And Support

Cant connect to online help when using windows help and support through start menu and other programs that connect to online help in addition to built in help. I have no problem going online. "You are not connected to online help, which shows you our latest content. Check your internet connection and then try to connect to online help again. If you see this message, the online help service might be temporarily unavailable".

Posted On: 2009-12-06 . View Related Posts . . View 7 Replies .