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Blue Ray Disc Will Play But Movie Audio Does Not Play


Blue ray disc when i play blue ray disc the introduction audio will work and then when i get to the movie the audio won't work. It only happens part of the time what am i doing wrong? I get a error message unsupported audio.

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Cannot Play Blu-ray Discs

System spec:
Windows 7 home premium 64 bit pack for system builders, fresh and first time install on the hd below. Power dvd 10 standard. (Also have flv player and avg free installed) asus black blu-ray drive sata model br-04b2t  <- this is the problem drive. I have already updated the drivers and firmware via the asus site.

Lite-on dvd/cd writer black sata model ihas424-08
Ocz vertex series oczssd2-1vtx60g 2. 5" 60gb sata ii mlc internal solid state drive (ssd)
Evga 121-bl-e756-tr lga 1366 intel x58 micro atx sli micro intel motherboard
Intel core i7-920 bloomfield 2. 66ghz lga 1366 130w quad-core processor model bx80601920
Evga geforce 285 gtx, 6gb ram, and a nice samsung monitor.

The asus drive has yet to play a blu-ray disc on this particular machine. Each time i try to play a blu-ray, i get the error "unsupported disc in drive. " I have done the following:

- Tried corel windvd 9 plus, same "unsuported disc. " Error

- The drive works fine on a machine i built with windows xp 32 bit sp2 and running a trial version of powerdvd 10. On the first blu-ray i tried, it asked what region i'd like to set my player as (a, b, c). I have not seen such a screen on the 64 bit computer above, even after fresh installs of windows 7 on other hard drives.

- Same error on a separate win7x64 install on a different hard drive, same computer. The incredibly unhelpful asus people say it works fine on a fresh install of win7x64.

- Have done all the steps on this post: http://social. Answers.microsoft.com/forums/en-us/w7pictures/thread/a5bf1f3f-33c4-4502-ae2e-42cbd8f9d341

- Have followed the steps on this link:http://support.microsoft.com/kb/929461
 
As you may imagine, this is both frustrating and draining. My level of expertise is high with hardware but i am truly baffled.


Posted On: 2010-05-11 . View Related Posts . . View 5 Replies .

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If i try downloading movies from blockbuster online, their windows media player security updater fails and i'm stuck there, too. What gives? Btw, my new video-card is a radeon hd 5770 and is directx 11 compatible. And yes, i did uninstall the old nvidia display drivers so that they wouldn't conflict with the new ati drivers.


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The biggest problem is that the sound is distorted, almost staticky(sic) and some movies the picture and sound is lagging.

I've reinstalled windows twice, latest drivers have been downloaded and i've even searched for the latest drivers from the individual manufacturers to ensure that i have the latest drivers. I have also recently purchased the latest blue ray software (windvd 2010) hoping this would solve the problem with no success.

I have the following theories and would appreciate some input as to if if one of these points might be the case and if it can be rectified.

1. The ide ata/atapi controller drivers are wrong.
 
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If i don't have the option to enable dma how can i rule out it's not causing the problem as has been the case in the past with other win os's. I have been unsuccessful locating drivers on the net for this device.
 
2. The drivers for the blue ray drive are missing. When selecting driver details in device manager there is only one driver being used and that is the cdrom.sys file. Now i am not sure about this one but should there not be atleast two different drivers being used here? The basic windows one and the one for the drive? The second theory is a total shot in the dark on my part.


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Warning level message:

The windows media player network sharing service cannot process the request for uri

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