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Error - You Need A Wia Driver To Use This Device


Xps m1530 webcam won't work, receive error "you need a wia driver to use this device. " In windows 7

*Original title - xps m1530 webcam issues*problem:webcams just dont work on this computer anymore. The internal webcam stopped working, then i tried an external, and it didnt work, and i just bought a new external webcam which is windows 7 compatible and still no luck.

Background: bought my xps m1530 with vista 32-bit almost 2 years ago and upgraded to windows 7 64-bit when it came out. My internal webcam has not worked since. When i look at the hardware details, it says everything is working ok, both for internal and external webcams, but the video just doesn't show. The microphone on the laptop works, and i think the microphone for the external webcam works so i think the products do work. I feel its a driver issue, but i have installed so many drivers and applications and nothing seems to work.

I don't see anyone else with this problem online. When i go to the control panel and look at my hardware, and double click on the internal webcam, i get this message ""you need a wia driver to use this device. Please install it from the installation cd or manufacturer's website and try again"". I just went to dell's website and reinstalled some drivers and some more, but still have the issue. Any idea what this wia driver is? I googled it, but cant find anything specific to my product.

I have contacted both dell and hp (external webcam), and dell points their fingers and hp and also says warranty void for changing os, and hp says its computers fault (and i do think it is computers fault), but none of them are really helping me solve the problem. Can anyone help me? Is there a way to run a diagnostic on the computer ?


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