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Problem Installing Hp Deskjet F2180


I had vista home premium and an hp deskjet f2180. I upgraded to windows 7 home premium (32) but the system will not recognize my printer. I have been to the hp website and downloaded the correct drivers. It runs through the installation process but takes ages to configure then comes up with a notice saying the installation has failed. Solutions suggested by hp don't work everything just goes round and round in circles. I've carefully followed correct installation procedures. I've spent about 48 hours in this now and am shattered. My computer tells me to consult hp for installation help. The website and forums are no use.

This morning i rang them and they wouldn't help me without me agreeing to pay £15. After i went on at them a bit about their 'award winning' service which doesn't exist for free if you are out of warranty the person i spoke to came back and said the problem would be fixed if i did a 'fresh install' i.e.completely new disk of windows 7 (if i can persuade the person who installed it for me to do that). Obviously these things take time and cost money. Even then i don't know if it will work or if hp are just passing the buck by saying its a windows 7 issue. Has anyone else experienced this because i am at my wits end. I'd buy a new printer but then if7 is the problem that won't help.


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