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Dell Photo 966 Aio Can't Fax


I have a dell studio 15 notebook, with windows 7 home premium, 64x. Printer is a dell photo 966aio. The fax option for printer should show up as a 2nd device but it doesn't show up so i can't fax. Dell told me there was something wrong with this printer (although it works with the other 2 dells we have) and i ordered a different model aio. Same thing happened with that- no option for a fax printer - sent printer back after spending 7 hours on the phone with a dell tech. Any suggestions? I've removed and reinstalled the printer several times but no fax option shows up.

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